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Berty's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Credit cards
Best WLM Reviews
I drove all the way from San Antonio because Berty was highly recommended and I’ve seen her work. Sadly, I did not get to what I asked for. I was under the impression that Berty was going to do my hair because that who I spoke to and have a deposit to. Unfortunately I was handed to an intern or something. Horrible thing to do on a first time client!! Never returning and should receive a refund. I was there for 12 hours! I was received color remover and bleach test, no one discussed the price with me! I paid over $500 for this TERRIBLE “balayage” I was charged for a haircut which took less that 10 mins, that was terrible too! Worst hair experience! Thank goodness for my hair girl in San Antonio!! Do not come here!!!
She left my hair brassy & did not do what I asked for, my hair is breaking and damaged. I need a full refund she charged me over $300 dollars to damage my hair, and didnt do what I asked for this lady is a crook she damaged my hair and is not taking responsibility for it. She tried to say my hair was already damaged, so why IN the HELLL would she color it anyway. She is a crook please please don't ever go to her. In ghetto pasadena trying to charge over 300 dollars. Look at the pictures shez a liar. Who goes and ask for a hair to be orange and white towards the end take her license and shut this place down
I love this place! I've been coming here for about 9 years and Bertha never fails me and my mother. She will be really honest with you if your hair can't handle the heat. Take her advice she knows best I promise. Be prepared, depending on the service you're getting it will take hours and she has a lot of customers that only want her to do their hair. I even bring my daughter for her haircuts❤ And yes it's a bit pricey but I've never walked out of their unhappy.
Awesome employees they do the best botox for your hair they wash, cut, style, color, ect, ect, your hair try it you won't regret it ????
I tried to take my daughter for a haircut today& the owner lady did NOT know I understood Spanish. She’s very rude & was making comments saying “her hair was a major disaster”, making my daughter feel so uncomfortable telling her WHOLE salon & OTHER customers repeatedly comments about my daughters hair. So unprofessional will never recommend this place to anyone! She doesn’t even deserve this one star.
They gave me an ugly hair cut. Ive seen the other work. All ugly !!!!! Sorry NOT sorry. I at first thought wow she seems like she is really good. I made a huge mistake.. . I even gave them a second chance to do a leave in conditioner in my hair. It was even worse than them cutting my hair. The girl was burning my hair while drying it . I watched a girl getting their hair done. It was the ugliest work I've ever seen. I mean two chances and they blew it ! They also cut my hair very bad I mean very bad to her my own friend made it much uglier !!!!!!!! They cut my long hair and made me look ugly walking out . Do not go here!!!!!!!!!!!!!!!!! Yes I been here twice !!!! Horrible. All work is ugly I seen it and it's terrible. I would fire them all .
I've been getting my hair done at bertys for 4 years now and I love her. She gives you great recommendations and if you show her a picture of what you want your hair to look like she will get it done. I went to her when I saw her work on one of my customers and she gave me bertys phone number. Best investment I ever did. The process will take a while but she is very thorough and will get every strand of hair.
I wish this was the place I would have continue coming to, but I just can’t!!!!! I’ve been 3 times, my first time it took her over 8 hrs to get my highlights blonde, my neck hurt so bad I needed a professional massage to get my neck popped!!! Second time I just wanted my roots touched up after 3 or so months and she said it was to soon and just added toner for $150, this last time took 5 HRS just to touch of my roots!!!! I was FURIOUS!!!! No reason why touch ups should take this long!!! $200!!!! And that was without blow dry and style! I couldn’t stay any longer! I WILL NOT BE GOING BCK AGAIN!!!
Quick Facts About Berty's Beauty Salon
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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