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Beaufort Auto Repair & Towing Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Best WLM Reviews
I just moved down here from NY with a typical rusted NY car. They were recommended to me by a community member. I have had 2 oil changes with them. On the last oil change I had him check my wheel bearings, which needed to be replaced. Todd and his employees were honest with me, when they told me they may have a difficult time replacing it due to rust, but would try. They got me in on short notice, and kept me informed through the day, and allowed me to stop by and get something out of my vehicle for work, that was left in there without any gripe. I am happy utilizing Beaufort auto repair and towing as my go-to garage for future repairs.
Great experience! I just moved to Beaufort (and SC in general). My car needed a repair and I called here. Todd answered the phone immediately, towed my car within 15 minutes, and the repair was done in a few short days - even with it being Labor Day weekend. The price was more than fair. Excellent staff, very friendly. This will 100% be my go-to place for car needs. It brings a lot of comfort finding a place you can trust and is fast. Thank you Todd & team!
I had a transmission problem with shifting. I explained this to them. When I returned to pick up my car they said they replaced the cv joints and the battery even tho I asked them not to that I had a different problem. They charged me 1000$ for work I didn't need done. I called next day and explained this, he said I could come in for a free diagnostic. I had work the following week so I wasn't able to call back until today. I called explained I found out the problem myself and needed a specific part and to have it replaced he said he refuses to work on my car because he doesn't think I should be driving it because of the condition it's in. Small Frame damage and some dents, sorry I don't have the money to buy a new car...that's why I'm calling you to get mine fixed.. not get your rude biased opinion. I get it if you don't want to work on my car that's your choice.. but don't be rude and force your opinions on others, especially after stealing my money the first time. I wouldn't want my worst enemy to go here, worst company ever. Trust me take your money elsewhere
I am giving Beaufort Auto Repair and Towing the highest recommendation possible. My car broke down on a Sunday afternoon and when I called them, Melissa answered the phone promptly. After I explained that my car has a low clearance, she immediately and honestly explained that her flat bed truck was not the proper vehicle to tow my car. After I called 4 other numbers for tow companies - none answered their phones. I called her back and she told me she had already coordinated with another tow company and they were expecting my call. They came out right away and we brought my vehicle to the shop Melissa worked at - my decision. She came out on her day off (a Sunday) and opened the gate so that my car was secure until Todd (owner) was able to look at it in the morning. He did the next day and was able to fix it before the end of the day (fuel pump was bad). They fit me in to their already busy schedule and took care of me. Price was very reasonable. I am new in town and am very happy to have found my go-to shop when I have issues with my vehicles. Thanks for being honest, knowledgeable and just great people. Very much appreciated.
The staff that works here are friendly, and knowledgeable.Their prices can’t be beat for work and labor! Been coming here for all automobile needs. Highly recommend!
Spent over $1,200 to have a rear main seal repaired. Got it back and noticed an inspection cap on the bell housing was missing. I asked what happened to it. The owners story went from it must have fallen off to it was not there when I brought in to blaming another shop that looked at the car to only determine where the leak was. So I kept asking if it was missing, why didn’t you say anything or it’s.l a new one for $10? No answer. I asked several times. There is what is called integrity and doing the right thing to keep a customer service. Do you want a mechanic working on your car mentioning an important part was missing? If you look at the picture it impossible for it to fall off. Go to whomever you want but they will never get anymore of money. Something so simple and easy to resolve. Customers are not first. The owners pocket is.
If I could give zero stars I would. The person answering the phone was polite and helpful. I have no problem with him. The tow truck driver on the other hand is a totally different story. This guy pulls up and asks me, " where is this going?" I tell him to his auto repair shop. The guy outright says "No I won't work on it so where is it going?" I thought he was joking but found that he was dead serious. The issue wasn't so much of him refusing to work on it. It is a BMW and a lot of mechanics don't like to work on them. The main issue is this guy said well if you don't know where it's going I have to go because I have 3 other people on the side of the road. As if I was in the wrong for calling a repair shop for repairs. He left and told me that I should have gotten a car like my buddy's who came to pick me up. I do not recommend this business. I hate leaving bad reviews but this must be told so that the next individual doesn't have to deal with it.
Excellent service! I was stranded six hours away from home in a hotel parking lot with a car that wouldn’t start after the long drive. Beaufort Auto repair and towing said they were short staffed and probably couldn’t make the repair same day, but could get me towed right away. They came out, saw what a jam I was in and made the time in their schedule to do my repair. They saved me from another nights stay, a day of missed work and untold stress. They fixed my car quickly and got me back on the road safely. I never felt fleeced or vulnerable, these people were just amazing to deal with. I got home safely with no problems, thank you!
Quick Facts About Beaufort Auto Repair & Towing
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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