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Bay Area Collision Info
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Best WLM Reviews
My car door locked on me. It would not open from the inside or outside despite all efforts. I took it to the Honda dealership on military hwy and it sat there for 4days only for them to tell me they couldn’t figure out how to open the door without recking the door and costing me over a thousand dollars to replace the door, which I don’t know about you but I don’t have a thousand dollars to spend on a door for a car I got from auction because I already do not have the money to buy a new car. I called Bay Area and they give me the earliest next day appointment. The owner was awesome! I got a call like 4hrs later and my door was fixed with minimal damage and I mean minuscule for a fraction of the cost!!! I am thrilled that I can get in and out of my lol. BIGGGG SHOUT OUT to them!
I have been going to Bay Area Collision for twenty years. The service has always been top notch. John is professional and an expert in his craft. He delivers a quality experience and treats you like family. Highly recommended.
Hello All,
First off, John(The Owner) is an outrageously friendly and energetic guy. He made sure to deliver the utmost level of customer service while delivering finished the product in a timely manner. The staff is very focused, skilled and hard working. When I came in for checkups they showed me around and also displayed excellent customer service. The level of craftsmanship and attention to detail that went into this repair is pretty insane, even mirroring or surpassing the quality expected on a showroom floor. I'm normally very hard to please when it comes jobs like this, but I am completely satisfied with the job. And the best part is, the prices are very affordable and he is willing to work with you. 10/10. Oh, and the shop is military friendly.
The actual body work was efficient, the experience and professionalism is questionable. I was told my car would take no more than 4 to 5 days. It took 2 weeks, which understandable due to parts having to arrive. I got my car back and was initially pleased, until a good bystander told me my taillights were out. I called and brought my car back to figure out what happened. They examined my headlights and noted the issue. But questioned if I was sure about my lights illuminated prior to work they did. Then told me it's mechanical and they had nothing to do with it.
The owner (John)told me I was being irrational and spoke to if i was was child, stating you know cars don't last forever. Take your money elsewhere.
Very pleased with the results of my vehicle. The staff are hard workers and the repair is of high quality. The car looks better than the original color when it was new. I highly recommend John Hendricks and staff. You definitely will not be disappointed…..
DO NOT TRUST these Desperate thieves.
Pure Horrible garbage trash service ,
You try these type of businesses out with hopes that things will be professional, giving them an honest shot..
BUT THEY NEVER ARE.
This company is a horrible representation of Norfolk
…and btw,
Yes the F’d up my car.
I recommend everyone to Bay Auto Collision✨✨✨✨✨ John Hendricks the owner and his son are very very professional. Definitely has the knowledge of their craft down to a science. Top notch workmanship and a pure pleasure to do business with. Thank you so much for your assistance with my auto body repair. I am smiling from ear to ear with the workmanship l✨✨✨✨✨
Awesome and superior job on my truck. Would highly recommend using this shop. I swear this shop took care of my truck like it was his very own. Great communication and rapid reply back. Great work!!! If your looking for a guy who takes pride of his work, then this is the place. Thumbs up.
Quick Facts About Bay Area Collision
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | Closed |
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