Autoline Transport - San Diego

Christina was awesome. She always returned my calls or emails and went above and beyond to make sure that my son's car was transported safely from his college back home. I was very nervous because I had read some bad reviews about transporting cars but Christina made me feel at ease. She worked hard to our car picked up exactly when we needed it, and for a great price too. The driver was very prompt in both picking up the car and delivering the car the next day. I would recommend this company to anyone, especially if you have never done this before.

My car was ordered in advanced for pick for November 27,2020 . (Friday) This company did not call, or text that they would not show( basically no call or show) at a job the person would be either Fire”!!!

I had to call the company on The next business day Monday the day I was to leave for a flight out of state!

Thought that was bad, on Monday dispatcher had no clue other than tell me my driver bailed ! Not my problem!!!!

I had to drive 20 miles to drop this car off at a safe location to be picked up. Dispatcher apologized and found a driver for the following Wednesday.

The saga continues! The car arrives expecting cash on delivery $750.00 after I made a deposit of $200.00 not agreed on. We were told $200.00 down. $650.00 on arrival . When I argued the amount the driver wanted to take the car back!

Auto line you owe me $100.00 and I want it or. I’ll see you in court! I have my copy of the quote and agreement.

Quote ID# 8081

It’s the principle!!

PS. You lost a customer I have another vehicle that needs shipping! Absolutely not!! If I could give an half star I would.

Barnum

On June 29th Heidi Hill processed a payment for $1285 after accidently only charging us $12 thus making us have to call into our credit card company to approve her 2nd charge since she was so incompetent the first time. On top of that when I told her we would be paying in full with American Express credit card all she could do was suck her teeth and tell me how the shipper did not want to be paid by them through credit. Thank goodness we did because by the time we received our vehicle in Greensboro, NC the shipper advised us Autoline transport had not paid for our vehicle. In order to get our vehicle released by the company shipping we had to pay an additional $1100!!!! Heidi Hill was dishonest with not only us but also with the company shippping our vehicle by saying that we would owe them a COD of $1000+. After hours service is poor, they told us on friday night that we had to wait to hear from them until Monday. I have called and email multiple times today and have not heard from anyone. DO NOT USE AUTOLINE! There are so many other companies out there-they are just a broker and have a history of non payment in the past told to us by the shipper. Do not give them your business!

I had a great experience with Autoline Transport. After extensive research to find a reliable auto transport company, I finally pulled the trigger with Heidi. Having an A+ rating with BBB, 5 Stars on here and on other sites, I gave them my business to transport my car from Houston to San Diego. I paid a deposit of $200 at the initial booking, and $600 at delivery. The driver was very friendly, careful, and prompt with the delivery. My car arrived in good condition when I received it. Heidi was very patient and honest with me from start to finish, and they were quick to setup the entire transport with a great driver. I will be recommending Autoline Transport to anyone who wants to ship a car from Texas to California.

Christina Hunt was very nice and helpful before I paid the upfront $200 that i never got back !

After my payment everything went down the road, no phone call returned, the pickup dates went by, nobody ever showed up. I had t call 100 times to get someone at Autoline Transport, I was told "don;t worry they will call you tomorrow morning ... 2 weeks after the scheduled pickup date a guy finally called me :) I already had hired another company to move my car to New Orleans. This company is a total scam, beware !

This is a real review. A lot of those "GOOD" reviews are fake. If you are thinking about using this company to transport your car, DON'T!!!! BIG mistake!!! My wife and I put down $400 deposit to ship our 2 cars from upstate NY to WA 1 month before our shipping date (12/22/2018). Our cars were still in my in-laws driveway until 1/14/2019. This company will NEVER call you back themselves to let you know that they CAN'T make the delivery. They just took our money without giving us a real answer about when the cars will be picked up. Every time we called we get this HEIDI girl and never Christina. I don't even know if this is a real company. It sure is fishy. In the end my husband and I went to another company after 1 month of calling without getting anywhere. Ohhhhhh and the best part is they will SCREEN your calls as well if they don't want to talk to you. We have to call them from different phones every time. TODAY is 1/27/2019 and we still haven't got our deposit back!! They are dishonest and irresponsible people/business. Don't trust them with your cars. This experience is a nightmare!!!!!!! Christina /Heidi if you are reading this review PLEASE refund our $400 that you took last year! Here if the order # 273707-VL!

Horrible, dishonest and unprofessional company…Please do yourself a favor and stay away from AutoLine. I wish I had seen all the bad reviews prior to give a $200 deposit to Heidi Hill. They are very pleasant at first and will call you back until they have your money. Eighteen (18) days after placing the order, car had still not been picked up…. Heidi Hill will not return any emails or phone calls. I had to call AutoLine as if I was requesting a new quote to speak to someone. When I cancelled the order, Heidi Hill said that I will get a full refund since they were unable to find a carrier (my car was never picked up by a driver because of the low price they offered to transport - Heidi said that it was because of the holidays and so on; mind you, car got picked up next day by a new company without any issues). The same day I cancelled, Heidi called back and said that she could have my car picked up next day for an additional $400. As somebody else mentioned, they try to hold on to your deposit even though they have not transported your vehicle. Had to go through my bank to dispute the charge. Just a nightmare of a company to do business with…….

Shipped my car from TX to CA using Autoline Transport. Christina was extremely helpful, and followed through with all the details and arrangements. She responds to questions very quickly in whichever method of communication you prefer (Text, phone, or email). Their price was very reasonable with no hidden fees! Best part is that my car got here in great shape, and when they promised.