Atlas Auto & Towing

I wish I could give no starts. WORST service ever. Craig is unreliable, rude and plays with peoples time. He allowed one of his workers to make a rude comment to me. He told me how the man who works there that said the rude comment to me is “A drunk, hungover, no good, lazy Coke head.” Yet he lets him work there and talks trash to customers? He’s rude to his other workers. Takes advantage of people! He lied to me about ordering parts. He made me wait more than 2 weeks because he was to lazy to do research on my part. He snatched a paper out of my hand, he rolls his eyes while talking to me and he didn’t even apologize for all of the mess he caused me! This business is a circus. Dirty, grimy no good people that will WASTE YOUR TIME! Do NOT give this man your business or money. Find somewhere better where they will take care of you. Craig is low down with no professionalism. #Trash

Like the last review I would prefer to give them 0 stars. Honestly, this is a review of the service on my brother's car. They have had it for a month and a half and still have not completed the work. Every time he calls it's "oh I promise it will be done in the next couple days!" It's been almost two months!! There is no work in the world that takes that long to do. If you never want your car back this is the shop for you.

I have trusted him for all of my car needs since 1998. Reasonable prices, may take a little longer to get the job done but it is done right, and has great customer service. Highly recommended in my book.

My car was acting funny, so I took it in to them. They said they could have it fixed in a week, just needed to order a new computer in. After a week I called them and they said they had received the wrong part and have to return it and wait for a new one. 2 more weeks pass and I call again, the part still hasnt another week and they say it is not my computer causing the issue. Another week and it's my computer again. They said they would call me with updates, since theyve now had my only mode of transportation for over a month. They never called me. This went on for 8 months. In the middle of this, Craig had my car towed to Pontiac without confirming with me. Everytime I called they would say "We replaced what you paid for and you're not paying for these repairs so be patient." Which I'm assuming means "we arent makinf money on your car anymore, so we will get to it if we ever have time. Leave us alone". After 8 months I was fed up, i called in and demanded my car back. And they brought it back, in peices. A paper cup on the engine full of bolts and everything they had touched was torn apart. They told me the issue was the mass air flow sensor. That required no dissassembly to reach. I replaced the sensor and the car still wouldnt work. So i did a little investigating for myself, and withing 20 minutes i found that my air intake meter boot was disconnected from my turbo. In twenty minutes, me, a guy with some auto experience, not a lot, figured out what a liscensed garage that has worked on cars for longer than I've been alive could not. This is not an auto garage. These guys are part swappers, they will take your car and return it in worse condition that you gave it to them in. My car was nice and now has tears in the seat and the floormats are caked in mud. They let it sit for 8 months. I could not be more upset with the service that atlas has provided me with. Let this story serve as a warning, DO NOT TAKE YOUR CAR HERE! Unless you want to pay to have your car destroyed over the set of a year.

If I could give them negative stars, I would. I purchased a used vehicle from them that they claimed to have serviced and taken care of, and that it "runs like a top". Well, I've had it for two weeks and I've hardly gotten to drive it since it's been in the shop the entire time. I know getting a used car is buyer beware, but the mechanic came outside and showed me everything under the hood and explained why its such a great car. I assumed since they are licensed that they would know what they're doing. Well so far I've had to replace a module, a sensor, the catalytic converter is bad and only one of the two back tires actually works when in the snow. I have attempted to contact them but with no avail. So either they lied to my face, or the shop doesn't have the skills or know how to actually fix a vehicle. These are the people your parents warned you about.

My husband bought a vehicle. It breaks down all the time. Upper ball joint broke on him while he was driving almost caused a accident. Brake line broke on him second day of driving it. It's alright for people to put good reviews for him, to somebody get hurt.

I found them to be kind and friendly, they listened to what I needed to be done. They had my car fixed in a timely matter. Recommended them to my friend and she was satisfied with the work also. Would recommend them to anyone.. Thank you fellas

Have taken my vehicles to Atlas for years and have always received great service! Very satisfied with the friendly helpful workers. They go above and beyond to make sure all your auto needs are met.