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A&S Transportation Services Info
Amenities
Accessibility
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
Best WLM Reviews
This is the worst transport!!! We either have to share a ride with others, sometimes more than 1 person while they are aware that I come with my companion, driver is never on time and make us wait an additional 30 minutes from the set up pick up time. I'm so disappointed that they treat their customers like this. I get it we need the transport, but that does not mean that they should take advantage of this and disrespect their customers by making them wait. I don't recommend thus transport, is not reliable!
They NEVER call you to let you know when your ride gets cancelled. Mind you, my father is a cancer patient. They're never on time either, always at least 30 minutes late. I don't know if its the drivers fault or the companies fault. Would never drive with this company if it weren't for the fact that my dads insurance keeps assigning them for his trips.
They’re horrible they dont give you a reminder call. my grandfather had surgery and we waited almost an hour for them to arrive with two other people in the car without letting us know about there existence or if we’re okay with that. The passangers were very upset themselves. There is always an issue with either the drivers being on time or delayed.
My mom uses A & S for her appointments. We love the cleanliness of the car. The drivers are professional. The trip for the most part is pleasant because they are on time and we don’t have to wait long for a ride to go home. I like the helpfulness of the dispatchers. They are honest when they give you the estimated time of arrival.
The only reason my rating isn’t higher and the reason I’m writing this review is because sometimes when I request A & S my trips are rerouted because they can’t accommodate it. It hasn’t happened often but enough times for me to be worried about getting my mom to her appointments. I appreciate the fact that if they can’t accommodate the trip they reject it but at the same time, I would like to rest easy knowing we won’t be left in the cold! I will continue to request A&S in hopes they can accommodate us!
Do yourself a favor and do not use this cab company for yourself or your elderly family members. I chose them thru her insurance because they speak Spanish and she only speak Spanish. But they are NEVER on time. They leave her waiting more than an hour in the mornings, more than an hour to return home. She has missed appointments because they are ALWAYS late. Always have an excuse for everything. Just do yourself a favor and don't do it.
I really want to give them 0 stars!!!
They need to go out of business or get a new dispatcher!!!! NEVER AGAIN!! Waited 2 hrs for a ride after giving the dispatch a pickup time 1 hr in advance. NEVER AGAIN!! I wish I listen to the reviews!!!
I love this car service . The drivers are fairly on time , and the telephone operators are so pleasant . I just wish they would stay open a little later. Thank you for being the best .
UPDATE : They have changed drastically since the pandemic, now not only are they not on time , they have actually left me at return trips so long I had to take a bus and I’m disabled.
Will never use them again .
This company leaves Senior citizens waiting for hours to be picked up and taken to their appointments.
Then to have the clients picked up, they give them a 20 minute time limit and the clients wait more than two hours.
On top of that they see the patients number on their caller ID, and leave them on hold until they know they have a car near by.
This is unacceptable and I pray this review will reach the owner and they will check and correct the flauses in their company.
Until then, I will be looking for another company to help our patients.
Quick Facts About A&S Transportation Services
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 07:00 AM - 05:00 PM |
| Friday | 07:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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