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A-One Auto Service Llc Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Best WLM Reviews
Roy is nothing but a scammers. Purchased a used car from them, the car had an engine light within the next 2 days - went to him and found there was an issue with the catalytic converter. He said he will order the part and never returned any calls and messages. Should not buy into his nice words. He will give you a warranty but that is useless, Had a very bad experience with him, DONT waste your money.
Show up at 6 ..... store hours say they close at 7. Worker won’t answer the phone even though he sees me outside locks up and says they close at 5:30.
Quality & honest service. At times I am told about the wait time or to bring my car on an appointed day and time. But even days I chose to wait I had no regret because Roy and his crew always perform great services on my cars. With reasonable charges, timely updates, and a very friendly atmosphere, I am always comfortable and confident going to A-One!
Roy is the man and staff are great. They wont RIP u off and work with ya. I was new to Charlotte last year and now this is my go-to place. Thanks for the good service. Highly recommended and will be back
I asked them to check why my wheel had a grinding sound. They told me it was from the rust on my frame. So they couldn't do anything about it. A month later I decided to go to AAA because it got so bad. and they told me I need a new power steering rack. instead of A-one auto apologizing, Roy got smart and asked me what I want him to do about it like he wasn't going to do anything anyways. I at least deserve an apology . But since they want to be rude about the situation my lawyer will be contacting them about their unlicensed employees. ????
Had to get my alternator changed out in a hurry. They got the job done but managed to remove and lose some parts of my vehicle they swore didn't need to be removed to accomplish the work. I warned them they may have an issue taking down the skid plate to get access to the under side. They said they could handle it. So they just cut it off.... Should have gone up the road to Friendly Auto Repair like the guy at Autozone said.
I will never ever go back to that pla
ce again! I was taking my Jeep Liberty to them for over a year. No problem ,great service good prices,the whole nine yard. Took my Lexus on 3/18 for brakes and all went from sugar to salt quick! First,replaced brakes..2 weeks
later back again with same problem.Claimed some pin had came loose ?? 6/11, back again. After waiting 6 hours ..my rotaries..total spent $525. After asking Roy about the delay and the issue, he got really nasty and said he didnt care if I never came back..Today 7/1, I am at Pep Boys in NC waiting to get my brakes fixed. Yep same problem.. I will be going back for the last time to ask 4 my money knowing he will say no but I will be taking them to court . Roy is very nasty and incompetent technicians I will not recommend them to nobody
I went to have a rack job done. Over $300 in labor. When I got my car bk my breather tubes to my air flow was duck taped. No one brung it to my attention when I picked up my car. I was told by the shop manager that the breather was not touched when the job was done but that my car would not start without them duck taping it because I had too many cracks in the hose. I explained that starting my car wasnt an issue when I brung it, hose wasn't cracked when I brung it,and duck take wasnt on my car when I brung it. He agreed to fix the problem. When he called to tell me the part was in, he told me they would not put it on cause things tend to crack. I was not happy wit the service from mechanics to the manager. I basically had to spend money to get something fixed they broke. I have been here before and never had an issue but I will never go back or refer anyone here.
Quick Facts About A-One Auto Service Llc
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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