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A-1 AUTO SERVICE Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Diesel gas
Amenities
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
Wish I could do no stars. They want to charge a daily fee even tho we can't pick up our car because they don't have the staff. Yet they still want to charge a daily fee. We would come pick up our car right now if we could to stop the fees but they won't let us because they don't have the staff until Monday which means 80 more dollars they are forcing us to wait and pay. They said our car was in the roadway. It was not and I have pictures from when we left it. This is not fair and complete trash of a local company taking advantage of locals hurt by this snowstorm.
Update: after speaking with state patrol they were forced to release my vehicle but not without taking us to cleaners on fees. Based on reviews its looks like their towing dept. Js the problem. But for a small town business, they sure don't care about the people that care about them. I don't know how they sleep at night. 717.00 for being stuck. They said it took 2 hrs to get the car loaded which can't be true (we have a close friend watched them do it and let us know our vehicle was picked up). This is as close as you get to scam artists in town like this. I hope the karma they deserve comes back.
Update: they also denied our AAA tow then went and picked up and charged the most ridiculous amount for retrieving it. Please don't ever use this company. They dint follow transporting rules and are just about taking as much money as possible. For a small town this type of company really sticks out. Wish I were warned.
Thank you for taking such great care of my Mom and Dad when you serviced their vehicle! You made it easy from start to finish ... we can't tell you how much that was appreciated!
If you don't want your vehicle mistreated, don't call this towing company. The guy was really unprofessional. No proper equipment to tow an all wheel drive vehicle, they ruined my front differential and also broke front bumper and grill brackets.
Not really pleased that my car was taken here against my will after other drivers injured me on the Hwy and that I have to pay money before I get any settlement just to keep the bill from skyrocketing, but I am glad that they had some decency in making an arrangement with me to make it at least possible. It hurts and slows down my recovery process though to get hit with bills that I don't deserve.
Me and my girlfriend took a special trip away from Denver to Salida the weekend of the 12 th Oct 2019. We drove to the hot springs at the Joyful Journey. I accidentally went into the hot tub with my keys in my pocket. My car is a 2009 and only operate with a fob key. It was quite the Dilemma for us being stranded 30 miles in the middle of nowhere with no vehicle. Called A-1 towing. Our driver got there and could not operate my car to put it into neutral and had to drag it onto the tow truck. Knowing that we had a room booked at the Palace Hotel I just wanted dropped off close. The driver ended up dropping it off at the Ford dealership. This is where things go bad. The driver and his office manager both refuse to drop us off at our hotel room which is only about a mile and a half away. We call a cab service a card he had but claimed not to know who they were. They were 30 minutes out so we ended up putting your bags over our shoulders and walking after dark in the cold back to our hotel room. Our fare was $300. Being a small business owner myself and taking pride in customer service I just cannot imagine knowing the aweful situation we were facing tgat he refused dropping us off at our hotel . I would not recommend this tow company to my friends or future stranded getaway couples! Look for another tow company please!
I wish I could give this place a zero star. What a horrible attitude!!!! I always have great experience at small-town shops but this owner was rude. I needed a quick oil change and owner of this repair shop said the soonest he could do it is in two weeks. Two weeks for an oil change????? No explanation or reasons were given, which gave me the idea that he just didn’t want my business. It’s a freaking oil change.
AMAZING people who always takes care of their customers! Friendly, personable customer service, that goes above and beyond expectations.
For those who complain that they don’t take care of “simple fixes”, if the fixes are so simple, I suggest you fix your problem yourself and be nice.
Came here 20 minutes before closing on a Saturday. I had a tire that needed a simple repair for a leak. We were getting ready to drive 11 hours and really needed the fix. I arrive before closing and I’m immediately told “no” for any service due to the time of day. Keep in mind, they’re all just sitting on their a** outside doing nothing. This lady then proceeds to tell me she isn’t paying her guy overtime to fix my tire. I offered to pay cash for his overtime and she just kept loudly saying “no, no”. Place was a joke. Never seen a business operated like this. I would stay far away from this place. Rude, unprofessional, and lazy. Beware!
Quick Facts About A-1 AUTO SERVICE
Today
Opening Hours
| Monday | 07:00 AM - 07:00 PM |
|---|---|
| Tuesday | 07:00 AM - 07:00 PM |
| Wednesday | 07:00 AM - 07:00 PM |
| Thursday | 07:00 AM - 07:00 PM |
| Friday | 07:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
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