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Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Great new Zaxby’s! The building is very nice, very different from any other that I’ve been in.
I love their boneless wings in their Tongue Torch sauce. The crinkle cut fries have a spice on them that make them stand out.
Gotta love the Coke machine there too, so many choices over a standard fountain!
This will easily become a place I regularly visit often!
I was dining in for my first time, I love the chicken bacon ranch fries!! Was immediately greated, very friendly. While eating my food I noticed a staff member came out to wash tables, I was pleased to see ???? now for those in food service and have had serve safe training know that you don't ever wash the table and chairs with the same cloth and cleaner. Even more odd, the manager was sitting with what appeared to maybe be the district manager while the employee was wiping down tables and chairs. I'm pretty sure most fast food employees have to watch training videos that should explain this process, or at least the manager should have trained the process. I guess if the process has changed over the years and the spreading of hepatitis and other diseases to the eating surface is different, then excuse my comment. It's just a very beautiful dining room and great foid to take the chance of making people sick.
The family and I enjoy Zaxbys. The food is always hot to order, the staff is usually friendly, and the restaurant is usually clean as well. I do recommend wearing some warm if dinning in because it is always cold inside.
My husband and I came through the drive thru for our dinner and both ordered our chicken to be cooked extra crispy and flats only, mine were Buffalo Garlic sauce (which you can not tell by the picture because they were recooked) and my husband's were teriyaki- with 2 extra teriyaki sauces on the side (very precise). When we received our order my combo had drums in it, no extra sauces and no straw for my beverage. We had to go back around and get back in the line to try to have this corrected. Olivia, (the cashier) was kind an immediately apologized and asked us to pull up to wait for my wings to be remade. She brought them out and before I could check them she was gone and they were yet again not correct. This time they were not extra crispy as initially ordered. We drove back around and Olivia was again kind and apologetic but there was another young lady in the window with an attitude that blurts out, " At this point go get a Manager!" As if we had done something wrong for trying to get our food right. So, a manager( Brooke) comes and takes the wings back from us through the window, asked me the order and to my surprise gave me the same wings back that had been fried over and sauce placed over them AGAIN to where they looked so old I wouldn't give something of that magnitude to my worst enemy....(Somehow I thought it was against OSHA and the Indiana Health Depts. Food Safety policies for food to reenter the fryer once it has been sauced and definitely after it has left the restaurant ???? but I could be mistaken!????) NOT!!! So, I open this box of the same wings the manager Brooke took back through the drive thru window, fried hard and sauced over again ????and brought them back out to me as if they were fresh wings or something( or hoping I wouldn't notice- who knows) and told me that she even through in some cookies for our time...????. Say what ??? I didn't order cookies nor did I want anything FREE!! I merely wanted my food to be made the way I ordered it the first time--- NOT THE FOURTH and still come out incorrect! How insulting after we had already waited over 30 minutes for 15 wings to be properly made!! I was baffled. I went inside and requested my money back and gave her her overcooked wings back and she was shocked as if she would eat that mess she gave me. This is like the 6th time I've been here and my food is wrong, had to finally say something.
What I can say is having lived up North by the 86th St Zaxby's and absolutely loving their wings-- this new Avon location needs to go shadow that restaurant and see the quality of food they put out EVERY SINGLE TIME!
I'm usually pretty meh on zaxbys. I went there because it was convenient at that moment but I dont go out of my way. This visit was like.....wow. The food was awesome. Reasonably quick, correct, and fresh. I was pretty floored. The freestyle machine tasted a little funky though, I dont know if they are properly cleaning it as often as they should...all the drinks came out tasting off.
Paid $5 for some fried pickles and when I open the box there is about 15 pickles inside. What???? Come on now. That is ridiculous! I also asked Zaxbys sauce and never got it.
I love their sweet tea and it’s not very sweet like it usually is.
Very disappointment
This location was super busy. Keyaisha S. was working efficiently to get orders taken and walked out. Food was fresh so we did not mind waiting at all. We come into town a few times a month and have to stop by for some Zaxby’s.
If they can produce the sweet tea or whatever my door dash order is waiting on I will not post this review. I've been here 20 minutes this is an extremely slow restaurant. They do not care. Brand new and already becoming grimy.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 08:30 PM |
|---|---|
| Tuesday | 10:30 AM - 08:30 PM |
| Wednesday | 10:30 AM - 08:30 PM |
| Thursday | 10:30 AM - 08:30 PM |
| Friday | 10:30 AM - 09:30 PM |
| Saturday | 10:30 AM - 09:30 PM |
| Sunday | 10:30 AM - 08:30 PM |
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