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Yellow Cab of the Shenandoah LLC

+1 540-622-6060
707 E Stonewall Dr suite f, Front Royal, VA 22630 United States of America
Open Today:
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Best WLM Reviews

I have many patients young and old that come into my office who need transportation back to their homes. EVERY TIME I call this office they are rude. They will tell me 20 minutes, but have my patients waiting for up to an hour and a half. I will call to update my patients and I get told "They're coming" then hang up the phone. I tried calling today and they kept hanging up on me (picking up the phone then hanging up). I called Front Royal Taxi instead and they are MUCH more pleasant. Its not our faults if you hate your job...
Long wait times and are now starting to not even take calls. When calls are taken, the woman in the office almost always has an attitude. Overall just a bad cab company, my honest opinion, pay the extra couple bucks for Front Royal Taxi.
This Taxi service is probably the worst ever lol. The dispatch lady is rude and clearly doesnt care about people, she has attitude and honestly if your that upset about your job then quit and find a new job. Cant twll you how u reliable this place is, if you ever get in contact with the driver named "Robert" then your good. Because he takes care of you. Rest just smoke cigarettes without care and treat callers like people who are under them. No idea how they in business but hey...im sure in time if enough negative reviews come, and people investing in bikes or scooters. Your gonna be out of business ????
I call yellow cab taxi at 4:02 pm today.
Mention I was in Rick Auto Mechanic.
Was needed a Ride To Linden VA. And was and Emergency. I Have a 82 Years old friend in Bed all the Time whit Oxygen.
That required me to get back Quick.
The dispatcher say will be few minutes, 30 minutes later nothing call back, the dispatcher said the person is getting the car will be there soon.
I remind her I have at home a sick person and is Urgent.
The Ride arrives in 1Hour .
We star Driving.
And the Taxi Driver, received a call over the Radio, that is Another Passenger that is going to Linden.
The taxi turn Around and pick this other
Passenger.
When we get to Linden instead of taking me Home.
We stop in a Gas station for the Other passenger to get money of the ATM machine.
And he was taken Home.
Somebody that don't have a Emergency of someone Sick at Home.
The distance was about the same going to my House.
Driver got $ 1 dollar Tip.
From this person that got firts priority.
I arrive last at Home at 5:28 pm.
I mention to the Taxi Driver.
I like to support local businesses but I explained the all experience.
And I will never use the Yellow cab taxi service.
I will called a Uber instead.
I still give a $ 6 Dollars Tip.
I call the yellow cab taxi and ask for a Supervisor.
She say she was .
I try to explain my experience.
And remind her .
That I mentioned twice I need to get back home because a sick person at home.
And she is not vaccine for covid.
I was wearing at Mask
And that we try too avoid contact whit other people.
I even show the taxi driver the self quarantine sign in the Front Door.
I was the Firts person call 1 Hour ago.
I was the last person Arrive at Home.
I was exposed to Another person in the car.
To make a extra buck.
She was not even apologized for.
Say she have other people in line.
The seat belt in my side was also missing.
I can't put my seat belt.
I DO NOT RECOMMEND USING THIS YELLOW CAB TAXI SERVICE.
Lincoln Oviedo.
Worst cab company in Front Royal. The drivers are great, but dispatch is awful -- rude and dishonest. I called in the morning to request a cab in advance for late in the aftetnoon. Never showed up despite four calls to ask how much longer the cab would be delayed.
I hardly would not recommend Yellow Cab. They kick people out of their vehicles when it's not warranted you know what we're paying customers and as long as you give them the money they're owed there should not be a problem. And their drivers lie and cheat people. Front Royal Taxi Wheels all those other cabs are 10 times better than yellow. You want a respectful cab don't go with yellow and I agree if I could give them negative Stars I would as well
We were in a bind with a broken down car ~20 miles into Skyline Drive and a BMW roadside service policy change due to COVID that wouldn’t allow both of us to accompany our car as it was towed to our local BMW service center. We called this company for a taxi and they responded. Though it took almost 2 hours to get to us, they arrived before our roadside service provider did and got us back home. I would have given 5 stars except the taxi was in pretty bad shape and our driver, a talker, wasn’t following COVID precautions and was not wearing a mask. Bottom line . . . they got us out of a bind and were very helpful and pleasant.
I'd like to give them no stars but this won't allow me to do it. I walked into their nasty office and immediately was greeted with rudeness. I turned around and walked out saying to myself "I'll wait however long to charge my phone and get a UBER". NASTY, NASTY, NASTY, get a UBER and only if it's none in the area only then call.

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