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Xpert Car Care Info
Amenities
Offerings
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Oil change
Amenities
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Gender-neutral restroom
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Mechanic
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Restroom
Best WLM Reviews
If I could I would give no stars. Took my truck in because it was overheating. My truck was left unlocked and someone broke into my truck and took a bag of valuables. They did not inform me of it even though one of the workers said they did notice the truck have been ran through. I asked to see video footage he replied that he couldn't show me. Please take your vehicle anywhere else. They will recommend parts you do not need and overcharge you. Don't let his slick talk get you
Had them install a engine in my car reasonable price actually work I would use them again
I would never recommend this place. The workers act like they have your best interest at heart and that is so far from the truth its not even funny. Damage was done to my car by them and I had to give them the chance to fix it before I could take legal action. Thankfully they replaced the part with little to no push back, but I still don't feel safe in my own car after they touched it.
They was supposed to repair my overheading car. I told them I knew I needed a new water pump and thermostat and I told them to let me know what else I needed. I found out all I needed with the scan They did on the ride. Then a couple of days later they told me it was done. I thought,wow that was fast. They charged me 700 and I drove home with my ride. It seemed fine til later that same day it was jumping and heatingup a little. So I tried to check and see what's wrong I found out they jammed my hood. I had to get my ride back up there to see who jammed my hood and see if they can fixed it that same day. So I come back the next day they had to take off parts of my ride to try and get it off. They had to many cars so they told me to come back. Well that same day I was trying to work and the car was smoking and I couldn't drive it at all. I call up Tony and he told me that all he did was do the water pump and and flush. I told him with the Receipt it shows you did more then what you actually did and charged me for it. (I have receipts ) I towed him my ride back and told him he needs to fix my hood and do the work that he was supposed to do and said I'm not paying for anything extra . I had my ride there for months and been calling and texting him asking for updates. He has been ignoring me. Not until I had to stop up there to get something out my car he told me that I now need a new engine and I asked him how long he known this before he was going to tell me. (Again I have receipts) I told him I need him to fix what he broke before I get anything. So he said he will do it. I said ok. Again calling and texting to get a update and nothing. I called the last time I late June. I found out he put my car on the streets and because he couldn't do that the police asked what he wanted to do. He had my ride towed off and he told me after I been there for a whole week. With the pandemic I couldn't get my ride out and I never got the work that I paid for and even questioning if he even but the water pump in and lied.
His service has really gone down. Another so called business man draining the City with his slick talk. 8 hour's to do a tune up is very terrible, especially when you paid 685$. A month before that 525 for brakes, caliber and roators on the back.....not to mention they didn't do the oil change that was suppose to go with the tune up. Sorry but you can keep your cheap talk and move away. Detroit don't need business like this.
I'm writing this review to let everyone know that this place is the worst mechanic shop ever. They lie and hide things from their customers. My car was at the 7 mile location 4 months ago to get repaired they drove my car around god knows where and also got my car ticketed without me knowing. I just received a letter from Detroit parking about it. Now I'm stuck with having to pay for a ticket I didn't know about. Please do not go to any of their locations they scammers and liars.
They were all very knowledgeable and Honest!!! Robyn at the front desk went above and beyond for me and made the whole process 50x LESS stressful than it could have been. Very satisfied with their service and forever grateful for Robyn's Customer service! :)
They'll tell you that towing will be waved if you get the service done there. But if the price to fix is cheaper than the towing they'll inflate the repair cost. Very knowledgeable mechanics for the most part.
Quick Facts About Xpert Car Care
Today
Opening Hours
| Monday | 07:30 AM - 06:30 PM |
|---|---|
| Tuesday | 07:30 AM - 06:30 PM |
| Wednesday | 07:30 AM - 06:30 PM |
| Thursday | 07:30 AM - 06:30 PM |
| Friday | 07:30 AM - 06:30 PM |
| Saturday | 07:30 AM - 04:30 PM |
| Sunday | Closed |
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