Quick Facts About Wendy New Nails
Strengths:
1. Leona, the waxer, is highly skilled and receives high praise from customers. She is able to shape eyebrows exactly how customers want and provides excellent aftercare.
2. The pedicure service is good, according to a customer's comment.
3. The staff is helpful, polite, and accommodating.
4. The price is considered affordable and reasonable by a customer.
5. Daniel, a nail technician, fixed a customer's botched nail job and did an amazing job, making the customer extremely happy.
Weaknesses:
1. There are complaints about rushed service and frequent interruptions during appointments. Wendy, the owner, seems to multitask a lot, which affects the quality of service.
2. There have been complaints of gel polish not being applied well and a lack of attention to detail in ensuring a proper application.
3. The wait time for appointments can be long, as one customer had to wait an hour after their appointment time. This indicates a potential issue with managing the flow of customers and appointments efficiently.
4. There is a discrepancy in pricing observed by a customer, where they were overcharged compared to their friend for a similar service. This raises concerns about inconsistent pricing practices.
5. Hygiene standards are questioned by a customer who claims to have developed fungus after getting a pedicure at the salon. The customer also mentions that the owner disregarded their complaint.
6. There are complaints about the lack of attention to certain areas during a pedicure, such as the back/heel of the feet and massage of the legs.
7. A customer expresses disappointment in their overall experience, including waiting for an extended period of time without receiving the service they paid for.
8. There is mention of lukewarm water being used during a pedicure, which may indicate a lack of attention to providing a comfortable and enjoyable experience for customers.
Best KBFKR Reviews
I’m giving this place 5 stars literally because of Leona. She is the best waxer I’ve ever had. It’s Hard to find someone who you trust that knows how to shape eyebrows the way you want them done, from the first time she ever did them she listened to exactly what I wanted and actually was able to do it perfectly, which is super rare. She also knows how to treat them afterwards instead of leaving them raw. Super talented gem, won my trust and loyalty. The rest of the place is good too. It’s not like super special but it’s good. I recommend.
Was there today, on time for my appointment (mani/pedi) but was kept waiting while Wendy finished a client before me. Since the pedicure attendant was still with another client, Wendy started on my manicure. Goodness, it was so hurried, with frequent interruptions - phone calls, cashier, attending to clients . . . Can't you get a receptionist to do those tasks? It was so annoying and the gel polish wasn't applied well - I mean cuticle to base, because of the rushed service! The pedicure was much better service. I've seen previous complaints about credit card exaggerations - keeping an eye out for that.
I’m extremely disappointed and upset with my nails. I went to get my nails done for Valentine’s Day (well before the actual day) and it was busy as I expected. It was my first time here and my friend had made an appointment for both of us together. We had to wait an hour after our appointment time, as I stated it was busy so I wasn’t too upset. After I finally got seen she sat down and started doing them. She never asked if I wanted acrylic or gel uv. I tried striking conversation but she really wouldn’t talk to me. I asked for a simple short almond with pink base and red French tip. She did decent with shaping however was rushing the painting process. Only one layer of polish for the base, which I’ve never seen before. In the end I paid NINTEY dollars. I figured it was just bc it could’ve been a more expensive location. As me and my friend left I asked how much she paid for hers. She only paid 75. And she got medium coffin with multiple colors and design. I was over charged and service wasn’t even that great. I was going to let it go until a week later in of the nails came off. I work as a cashier. I don’t do really anything that’s heavy on the hands. And my nails have air bubbles and signs of damage. I’ll never be coming again.
I use to go here do my nails and feet . Until I got fungus in my toes, and when I told the owner completely disregarded me . They are so busy there. I should’ve known better. Super sad because I love how Daniel does my nail. But I can go there when I know hygiene is not the priority and also the owner doesn’t care.
Don't waste your time. Spend $45 on pedicure and made an appointment. She never touch the back/ heel of my feet. Barely massage my legs and my regular nail polish chipped the next day. She ask me several time to get gel. I have calluses still on my feet. Too many people. Service has went down since they first opened. I drove a long way to come here never again
Normally i’m not the type to complain and review, but my experience this evening at Wendy’s brought me to my breaking point. I made an appt. for myself and two friends at 3:30. We sat in the chairs for our pedicures at 3:40. First for 20 mins without water, then someone filled the water (no jets) and we continued to wait until 4:30. Then my friends and i got worked on for 10 minutes. I waited more time in lukewarm water than it took to give me what I payed for. Finally, one worker told my friend she had dry feet. I’m very disappointed in my experience and will not return.
I went here today and got an acrylic set, staff was very helpful and polite. In my opinion, the price is affordable and reasonable. I have no negative things to say about this salon, 10/10 would come again.
I came into this place looking for someone to fix my botched nail job I just had finished an hour before from some other place. I came in I explained the situation to Daniel, showed him the same picture and he got it done no problem!! he did an amazing job just like the picture, completely fixed my nail shape and length!! don’t forget I JUST GOT MY NAILS DONE AN HOUR BEFORE and they were horrible but after Daniel took care of them I am sooo happy!! I drove 40 minutes to get there so he could fix them and it was so worth it!! i’d go again and again!
Place Pictures
Wendy New Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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