Varnish Nail Bar

+1 949-446-9353

24391 Avenida De La Carlota ste c, Laguna Hills, CA 92653 United States of America

Open Today: -

Quick Facts About Varnish Nail Bar

Varnish Nail Bar has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one customer mentioned that Kim, a nail technician at Varnish Nail Bar, pays great attention to detail and does a great job. This indicates that some of the nail technicians at the salon have the skills and ability to provide excellent service to customers. Another positive aspect mentioned by a customer is the salon's décor and cleanliness, with lots of colors to choose from. This suggests that Varnish Nail Bar takes pride in creating a visually appealing and hygienic environment for customers. Additionally, a customer mentioned that they love getting their nails done at Varnish Nail Bar, particularly because they offer a wide range of colors and dip powder options, which last long without chipping. This indicates that the salon offers a variety of nail services and products to cater to different customer preferences.

However, there are also several weaknesses associated with Varnish Nail Bar based on the comments. The most significant issue seems to be the consistency and quality of service. Multiple customers mentioned that they had to wait for their appointments, despite scheduling in advance. This suggests a lack of organization and time management at the salon. Additionally, one customer mentioned that they never get the same nail technician and that there are not enough technicians available to service both hands and feet simultaneously. This indicates a lack of coordination and staffing issues within the salon. Furthermore, a customer shared their experience of waiting for 30 minutes for a chair and ultimately only receiving a pedicure after 2.5 hours, while their companion had to wait even longer. This demonstrates a lack of customer service and prioritization of appointments.

Another weakness identified in the comments is the inconsistency in nail shape and quality. Multiple customers mentioned that their nails were not properly shaped, with one customer specifically describing them as looking like a "fat oval" instead of the desired almond shape. Additionally, one customer mentioned that their acrylic nails began lifting after just a two-week fill, causing discomfort and inconvenience. This suggests a lack of attention to detail and skill in providing high-quality nail services.

Lastly, one customer mentioned feeling uncomfortable and embarrassed during their visit when the nail technician responded to their request to redo the shape of their nails with disgust and annoyance. This indicates a lack of professionalism and customer care on the part of the nail technician.

In conclusion, Varnish Nail Bar has strengths in terms of skilled nail technicians, a visually appealing salon environment, and a range of color and product options. However, the salon has several weaknesses, including inconsistent and poor-quality service, long wait times, staffing issues, lack of attention to detail, and unprofessional behavior. These weaknesses ultimately affect the overall customer experience and may lead to dissatisfaction and loss of loyalty.

Best KBFKR Reviews

I visited this place twice with hope that the second time would be a better experience, but I was mistaken. The first time took 3 hours to do my acrylics. 3 hours that I did not have. I was moved around by 2 different nail techs. The second nail tech had to redo my entire set because of how badly the first nail tech had done. I got almond nails. Both visits the shape was bad. The acrylic was too thick & the nail shape didn't even look like an almond. It looked more like a fat oval. The second visit I asked the nail tech to please redo my shape as it was again- a fat oval instead of the almond shape. She looked at me with pure disgust & annoyance. She let out the biggest sigh to the point another lady who was getting her nails done noticed. How embarrassing & uncomfortable. Not to mention at the end of the visit I venomed my nail tech $10. As I was walking out of the salon she chased me down to make sure the tip had sent through. My acrylic began to lift after a 2 week fill.. getting stuck between my hair whenever I try washing it or brushing it. It is currently 10/14/22 & I went to happy nails instead to do dip powder. Happy nails even commented on the horrendous work this nail salon had done on me. If you are looking for good work & a peaceful atmosphere, DO NOT VISIT VARNISH NAIL SALON.

Got my nails done by Kim and love them! Really pays attention to detail and does a great job????

I live in RSM and I drive all the way down here to get my nails done because they just do them so well! I've tried other places but I love Varnish their nail game is just a whole other level! For context I typically do acrylics.

I wish I could write a better review for this beautiful salon but unfortunately they have struck out 3 times. I will start with the good, the décor and cleanliness is on point with lots of colors to choose from and it is local to my home.

Unfortunately the service does not match. I schedule appointments and always have to wait. Even though I have my own nails I like the spa experience so have the top of the line pedicure and a regular manicure and can never get the same nail tech. (They come and go quickly) I also always tip $10 to each tech, but this does not seem to help with the service. It seems I am always in the chair for 2 hours even if I ask for 2 techs, there are never enough techs to service hands and feet at the same time.

I took a client there for a Christmas treat. We had appointments for both of us for mani's and pedi's, We both waited 30 minutes for a chair. 2.5 hours later, I left with only a pedicure. My client had to wait for her mani. (Total time for her 3.5 hours)

Unfortunately, this was strike 3 and the last time they saw my face. I had been a loyal client since their opening. I have not been back in over a year. I took my loyal feet to another salon where I get treated much better. Service is key.

I love getting my nails done here! The salon it’s self feels so fancy. They have a gazillion colors and specially my favorite color dip! It last forever and doesn’t chip either. The owner and her daughter I believe are amazing nail artist. It’s must try!! ????????

I just walk in for the manicure, they are really nice and doing super nice jobs! I super like it under the sunshine. Amazing!

Great service, my nails look so clean and pretty, definitelly come back!!

Recommend appointment ahead.

Great experience bringing my daughter for her first manicure and pedicure!