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US Nails Spa

+1 706-234-4404
859 Cartersville Hwy SE, Rome, GA 30161 United States of America
Open Today: Closed

Quick Facts About US Nails Spa

US Nails Spa appears to have several strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentions that the nail technician was super friendly and accommodating. This indicates that the staff at US Nails Spa are personable and make an effort to provide good customer service. Additionally, another customer praises the salon for being able to provide quick service, with the ability to help customers within an hour of arriving. This suggests that the salon is efficient and can accommodate customers in a timely manner.
There are also positive comments about specific nail technicians. Multiple customers mention specific technicians, such as Tracy, Danny, and Connie, who provided excellent service and did a good job on their nails. This indicates that there are skilled and talented technicians at the salon who have garnered positive reviews from customers.
However, there are also several weaknesses highlighted in the comments. One customer mentions that the nail technician at US Nails Spa made mistakes during their service. The technician added crooked tips and had to redo them, suggesting a lack of attention to detail and skill in applying acrylics. The shaping of the nails was also criticized, with one finger looking different from the rest. This suggests that the technicians may not have consistent skill levels or attention to detail.
Another weakness mentioned is that the salon does not consistently apply top coats on regular polish. This could result in nails chipping or not lasting as long as desired. It shows a lack of consistency in their services.
Furthermore, one customer mentions that their toes were cut in a way that could lead to ingrown nails. This indicates a lack of precision and attention to detail, which is crucial when handling sensitive areas like toes. The customer also felt pressured to get gel toe nail polish instead of regular, which suggests upselling tactics and potential disregard for the customer's preferences.
In addition, there are complaints about rushed and messy application of dip powder, resulting in janky-looking nails as they grow out. This signifies a lack of care and attention during the service, which could be a turn-off for customers seeking high-quality nail treatments.
Despite these weaknesses, some customers still recommend specific technicians, such as Connie, for their skills and sweet demeanor. This highlights that there may still be some trustworthy and talented technicians at the salon who can provide a good experience for certain customers.
In conclusion, US Nails Spa has a mix of strengths and weaknesses. The strengths include friendly staff, quick service, and positive reviews for certain nail technicians. However, the weaknesses include mistakes in applying acrylics, inconsistent application of top coats, potential for ingrown nails, and rushed or messy application of dip powder. It is important for the salon to address these weaknesses to improve the overall quality of their services and provide a better experience for customers.


Best KBFKR Reviews

I never pay someone to do my nails because I usually do them myself. My nail tech was super friendly. She asked what I wanted to do so I showed her the first picture (black with white and marble nail art) she said she could do. She added tips and one tip was obviously super crooked, she thought cutting it would fix it; we had to soak it off and put another one on. She proceeds with the acrylic service and the shaping wasn’t terrible but wasn’t the best. My index finger looked more stiletto than sharp almond while the rest were almond. Then after she’s done with the acrylic she tells me she can’t do the marble design I want with matte top coat and I was just like ‘umm what?’ So I picked a different (second picture) with a few changes. I didn’t want the silver glitter thumb, I wanted it black and change the pinky to silver glitter. Then add the nail art to the other two nails. Well if you look at the third photo, that is what I left with. I was beyond frustrated and just wanted to pay and leave. I soaked them off myself when I got home and redid them myself (last photo) and obviously you can use a matte top coat over marble nail art.
Im leaving 2 stars because I also got my eyebrows waxed by another person there. They were so nice and did an amazing job.
I asked for square shape on my toes. The technician said no your nails are nice. I said but that’s what I want she got annoyed and trying to go back and forth with me. She was ruff drilling my toe (acrylic big toes). She had to change drills. I asked her to turn the drill down she said it’s on 7. When I told her it’s okay I don’t want a pedicure just a color change. She tried to continue with the pedicure. Then she was full filing my skin with the hand file. She said “I haven’t seen you in here.” I told her I come here. Definitely will never return. I’ll take my money else where.
1. They don’t put a top coat on regular polish…
2. They cut my toes so that I will get ingrowns
3. They pressured me to get gel toe nail polish instead of regular
4. The dip on my fingers was rushed and messy so they are growing out all janky.
I gave two stars because if you’re in a pinch they will probably be able to help you within an hour of arriving unlike some other places in town.
If you are getting any typa designs don’t they do good on solid colors….the Shape and the actual acrylic is perfect now designs not so much. My opinion.
The best my nails have ever looked! EVER! Tracy was the sweetest and most accommodating lady! Will definitely be making my way back to see her again! Highly recommend!
My mother and I love our nails! Danny and Connie Thank you!!!
I have used Connie a lot to do my nails and toes and eyebrows and I highly recommend her and she’s really sweet
Did exactly what I asked them to do would definitely go again and they were very gentle

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US Nails Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location