Quick Facts About The Hen House
The Hen House has received mostly positive comments from customers, highlighting its strengths and providing some insight into its weaknesses. Overall, the Hen House seems to have friendly and attentive staff, delicious food, and a welcoming atmosphere. However, there have been some complaints about wait times and the quality of certain dishes.
Starting with the strengths, customers have praised the friendly and helpful bar staff. The first comment mentions the friendly bar staff during the recent visit after the change of ownership and refurbishment. Similarly, another customer mentions the staff being very helpful and friendly during their husband's birthday meal. The staff being attentive to the needs of a large group during a family get-together is also praised. This indicates that the staff at the Hen House are welcoming, efficient, and have good customer service skills.
Another strength highlighted by customers is the quality of the food. The second and third comments both mention delicious food. The second comment specifically mentions that the food was hot, well presented, and tasty. The comment also mentions the food being excellent value. The Hen House seems to offer a variety of dishes, as one customer mentions enjoying a steak sandwich for lunch, while another has a positive experience with a homemade pie. The positive comments regarding the food suggest that the Hen House takes pride in providing tasty meals.
The atmosphere of the Hen House is also a strength according to customer comments. The fourth comment describes the interior as "absolutely beautiful" and highlights the presence of a real fire. The same comment mentions a back room with pool tables, a dining room that is described as lovely and comfy, and a bar. The atmosphere is further complimented by the presence of great music and a welcoming atmosphere.
Now turning to the weaknesses, one recurrent complaint is the wait time for food. The final comment mentions waiting for an hour before receiving their food. Additionally, the customer mentions not receiving updates on the timing despite obvious delays. This suggests a possible issue with kitchen efficiency or communication within the establishment. Furthermore, the comment indicates that the quality of the food was not up to the expected standard. The rib eye steak is described as thin and oily, and the partner's meal wasn't great either. This indicates that there may be inconsistency in the quality of the dishes or a lack of attention to detail in the kitchen.
Another weakness mentioned in a comment is the cleanliness of the tables. The customer mentions that the table given to them was dirty. This suggests a possible lack of attention to cleanliness and could be improved upon to enhance the overall dining experience.
In summary, The Hen House has several strengths including friendly and attentive staff, delicious food, and a welcoming atmosphere. The bar staff have received positive feedback for their helpfulness and friendliness. The food has been praised for being delicious and well presented. The atmosphere is described as beautiful with great music. However, the weaknesses include complaints about wait times for food, possible inconsistency in the quality of dishes, a lack of updates on timing during delays, and issues with cleanliness of tables. These weaknesses should be addressed to ensure consistent quality and a positive dining experience for customers.
Best KBFKR Reviews
1st visit after the recent change of ownership and subsequent refurbishment. Friendly bar staff and a lovely steak sandwich for lunch. We will return to try a Saturday night drink and the Sunday roasts in the future.
We had a meal for 15 people for my husband’s birthday. We sent a pre-order for the food to make things easier. The food was delicious. The drinks were excellent value. The staff were very helpful and friendly. We will be returning in the future.
Had a family get together yesterday, 13 of us, food was fabulous, very well presented and all hot.
Staff were efficient & friendly , they were attentive to our needs even though the pub was busy. Thank you very much for a great experience
Booked for meal no table reserved, table was dirty when given one ,no body at bar would take order gave up after a 20 minute wait .Will not be returning in the future.
Absolutely lovely the first time I have ever gone there even though i live in Hednesford area all my life i went with my sons partner and her mom for a meal Absolutely beautiful inside got a back room with pool tables next is the dining room which is lovely and comfy then the bar with a lovely real fire the food was great not too much and not too little beautiful hot speacialy with the weather at the moment i really enjoyed my time and they also had quiz night (we were hopeless) overall it was a lovely place and the staff were lovely checking we were ok but discreetly Thank you Hen House
Great pub, great atmosphere and brilliant music.
Lovely staff welcoming atmosphere food ok hot but expected a little more with homemade pie ???? but eatable ???????? and dog friendly as well ????????????
Used to come here regularly every week before the change of hands, we visited last night and waited an hour for our food. My rib eye steak was really thin and oily, my partners meal wasn’t great either and the garlic bread I’d asked for as a side came out way before our actual meals…certainly not up to the expected quality we’re used to. Unfortunately it’s put us off coming back which is such a shame as we used to visit here a few times every week. The waitress at the bar was very pleasant and apologetic, she was very lovely indeed. Just a shame in regards to the food and having no updates on timings when it was obvious they were running late.
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The Hen House Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 12:00 PM - 12:00 AM |
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| Tuesday | 12:00 PM - 12:00 AM |
| Wednesday | 12:00 PM - 12:00 AM |
| Thursday | 12:00 PM - 12:00 AM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 12:00 PM - 12:00 AM |
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