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TGI Fridays Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Sports
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Late-night food
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Small plates
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Vegan options
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
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Wi-Fi
Crowd
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Family-friendly
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LGBTQ+ friendly
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Transgender safespace
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Has changing table(s)
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Other
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LGBTQ+ friendly
Best WLM Reviews
I order food on door dash horrible experience if I could leave no stars I would times is hard and if a person spends their hard earn money give them what they orders I upset and would tell anybody don’t waste your hard earn cash don’t waste your money but the food and make it yourself
Worst service EVER! We were at the Hamden establishment for over 2 hours. No, it wasn't that busy. It seemed like there was only 1 waiter even though we saw people standing around. We sat in the high top chairs in the bar area. While our waiter seemed to be every where, even the TO GO, the bartender made our drinks and left them there instead of bringing them to us. It took about an hour to get our food and the order wasn't complete. We never received the chips and salsa and it wasn't taken off the receipt like it was supposed to be. My boyfriend never received his ribs, so we had to ask several times for them. We had to remind them about the brownie with vanilla ice cream that my grandson ordered. Finally, some one came over to tell us there was not vanilla ice cream. Then never came back with the brownie. We had to go to the bartender to ask for it. Not sure I will ever be back!
I feel bad giving this review because I had a good experienced before. So I would say don't order when crowded!!! I've visited this place on the weekend and it was pretty good my family was pleased with the food. I went back on a Wednesday and it was pretty crowded, I ordered food to go for family again and they told me 20 minutes wait. I ended up waiting 45-50 minutes for my food. I ordered 5 dishes, 3 out 5 were messed up. My loaded burger literally had no patty in side is was pure lettuce check my photo below. There was literally no Alfredo sauce Chicken and Broccoli Tortellini it was literally dry. I made this same order just 3 days prior and it was perfect. Now I had to drive 15 minutes back to the restaurant to return the food and the replacement order was just as bad, so I ended up not eating the food. The replacement order was:
1) Burger and Fries were literally burnt
2)The Chicken and Broccoli tasted like pure excess lime was squeezed into.
At this point I was the only perosn in the restaurant so no there was no need to mess up my order. Plus they added bacon when I said no bacon. To make things worse it was my daughter's Birthday
We walked in around 3:30 on a Saturday. There were only 3 tables occupied. It took 5 minutes for someone to even acknowledge we were waiting to be seated and an additional 5 minutes for the bartender (who had no one sitting at the bar) to come seat us. Who did that by putting menus at a table then telling us right here as she walked away before we even got to the table. The waiter (Austin) was great and by himself. It didn’t take long for our food once the order was taken. However, I ordered a southern chicken sandwich. Mayo and avocado was supposed to come on the sandwich, as I requested everything, but it was missing. Austin went back for the Mayo and was told the avocado was too hard. No apologies from the staff nor discount for not having the required items for the order. Again, not Austin’s fault. And I was told the manager was he one to bring the food out and we did not see him anymore while we were there. Very disappointing.
I contemplated writing a review as I frequent this restaurant periodically. My son and I had dined in for dinner. From my observation,The restaurant has less than ten tables/booth occupied. He and I were seated in the bar area which was fine with me. My server was great really wish I could recall her name. We waited a little over 15minutes and the food was hot and fresh. I chose to write this review because the staff that did not seem to be busy were all gathered in the bar area talking and laughing loudly. The temperature was rather cool but one of the employees was wrapped in a blanket which I thought was unprofessional. I am in favor of enjoying the work place and time spent with your colleagues however the above went on during my entire dining experience.
I place an online order which was only dessert my order was completely wrong since I order thru door dash I received a refund decided to call the restaurant to find out what happened I ask to speak to a manager I ask her do you double check before packing the food she said yes so I said explain to me how my entire order is wrong she started laughing on phone this is quite sad that customer service are food quality doesn't matter this place is terrible and it ruin Fridays for me in general I am severely allergic to broccoli I wrote this because your manager laugh on the phone when I mentioned the issue
I love this Friday's Convenience they’re pretty fast. The food is cheap and good. The staff is usually busy. I had to go order even though the waitress was just clocking in. She was still nice enough to actually get my to go order and take my money. I appreciate that.
So, got there and my boyfriend orders a crispy chicken sandwich. The waitress was a little delayed at first (even though the restaurant seemed to be not busy). Not sure where she was or what she was doing but at times we sat there and wasn't checked on at all.... anyways long story short the hostess? kept checking on us, and getting us everything we needed... We had to send the burger back because it was completely different than what was ordered. The waitress was very unattentive to our table. I could see her at the bar chatting it up after we have been waiting several minutes past/more the normal wait time would be. She took about 20 mins after that to finally acknowledge us. "I'll be right with you guys". Then took even longer to even do that... disappeared, and not one worker came by or even walked past for atleast 30mins.. started to enjoy my meal and then I was trying to break a big cluster of broccoli up. To realize once I broke a part this was there (photo attached). I stated to the waitress after she finally decided to show up, that there was something in my broccoli that didn't look right... She literally said "oh" and walked away from the table and didn't come back for God knows how long... didn't even mention anything about it. I freaked out, and felt sick instantly.. It looked like a fuzzy substance with an object inside that looked like it had ridges. Honestly reminded me of a bug, we had to bring it to the managers attention since the waitress did not care about our needs or anything else that had to do with us really seemed like she barely wanted to deal with us. Probably won't be going back to Fridays/Tgif after that.
The manager was very nice and understood and had sympathy for us after we showed her, and told her our experience with the waitress. She adjusted our bill to a reasonable amount after what happened. Thank you for someone who can relate and be there as a worker.
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