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Texas Roadhouse Info
Amenities
Service options
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Curbside pickup
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Takeout
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Dine-in
Highlights
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Fast service
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Great cocktails
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Great dessert
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Great tea selection
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Sports
Popular for
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Hard liquor
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
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Wine
Dining options
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Dinner
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I love this place!!! Had a free appetizer for my birthday. They even let me ride the bull lol great time. The waitress was awesome, too!!! I had the lemon crusted chicken with a sweet potatoe. Everything was great!!!
Usually have a quick smooth experience. Our waitress was great. She made sure we always had what we needed. Yummy food. My husband and daughter ordered steak. I was craving chicken strips and they were delicious.
Went here with the family and got a 8oz steak with grilled shrimp and it was delicious. The kids weren't fond of the burgers though. I recommend steak if you come here!
Unfortunately, I can not give Texas Roadhouse the high rating I would have given before receiving this particular order from them.
Incredibly, there was a huge bone in my chili!
Yes, in the chili!!
Unfortunately, I found the bone by biting down on it... yeah.. ouch!! So, now, I have that to deal with.. ugh...
This is the only issue I have ever had with this restaurant chain, and yes, it's a doozy!
Otherwise, it truly has been one of my favorite restaurants.
But, I shudder to think what could have happened...
After I bit down, the bone flipped upward onto the roof of my mouth before heading to my throat! Luckily, I was able to use my tongue as a makeshift goalie and make a game/life-saving block before I choked... this could have been so much worse than it is... except, now, I am quite leery when I eat... and I'm unsure if I will trust Texas Roadhouse enough in the future to risk eating there again..
Yes, I have pictures and videos, and I still have the bone as well..
Please, wish me luck at the dentist!
Just imagine if it had been a small child or an elderly person who received the bowl of chili instead of me. There could have been an immense tragedy over a bowl of chili..
I will say that the managers at the restaurant were very nice, and they did take down my information so they could let corporate know about the bone incident...
This texas road house was having a great night. The staff was working extremely hard but we're smiling and as friendly as you would want. The food was looking good and cooked perfectly. We had a party of 20 and they took care of us as perfect as a party of 4
Today we went to celebrate the 26th birthday of one of our grandsons. He picked the Texas Roadhouse restaurant in Greenwood, IN.
When we arrived, the first thing I noticed was, we were some of the few - I would say "only" but my wife says she noticed one or two others - people of color present. We had a small party of 8 people.
After waiting for some time, we were shown to a booth with a table attached, in a wing of the restaurant. I had just sat down and ordered our beverages when I looked down at the table. The attached photograph is what I saw.
Scratched into the table was the word, "Ni@@er." (letters changed to avoid censorship) I pointed this out to my wife, daughter and son-in-law. It took a few minutes to calm everyone down.
My wife, immediately rose to go and get a manager. Manager number 1 came over, looked at it and immediately went on the defense claiming, it must have just happened.
He must have realized the problem with his implication - WE did it - wouldn't fly because we hadn't ordered our food at that time, so we couldn't have been trying to get out of paying our bill. The only thing they had brought was the customary bread and ice water for all.
He immediately adjusted course once again, stating that he would wipe it off after we left. Yeah, right. Someone had taken a knife or some other implement and scratched the word into the wood.
He then left - I guess he thought he'd resolved the issue - and my wife went back and asked for the general manager. Manager number 2 came over. He stated he was NOT the general manager, he was a "floor manager." He looked at it and offered to move us to another table. Did I mention, the place was packed with people sitting outside waiting for a table?
At this point, we declined. My daughter told Manager number 2, Manager number 1 should have offered to do THAT right off the bat. I guess I don't need to say, our level of pissivity was rapidly rising. Keeping a lid on the looming eruption, my wife indicated, before going public with this - as I'm doing right now - she wanted to make certain she had notified ALL of the managers present. I stood to the side while she met with them.
Their solution was to give us some coupons for discounted meals on them. Really?!
ANALYSIS
My first job - 14 years old - was working as a busboy in a restaurant. When you bus a table, you wipe it down and dry it. You want to make sure all the grunge is gone and you want it dry so that the next patrons who sit there, won't get their clothes wet.
The MOST important thing about bussing a table is making certain the surface is perfectly clean. This means you LOOK at the table and check your handiwork. I have no idea how long that word was scratched into that table top. but I guarantee you, each time a "busboy" cleaned that table, he/she saw it. Did they report it? If so, why didn't the management do something about it then?
What are the odds? What are the odds one of the few Black families patronizing the restaurant that night, would be sat at a table with the word "Ni@@er" inscribed into it? Are there other tables in the restaurant with that word scratched into it? How long has that word been inscribed into that table?
DEI - This is why Diversity, Equity and Inclusion is so important. If they trained their people in DEI, then the FIRST time the table was bussed after that word had been carved into it, the busboy would have immediately reported it. Had they been trained in DEI, the manager to whom it was reported, would have either had that table repaired or replaced.
Frankly? As a person of color, I would be extremely concerned about eating ANYTHING coming from the kitchen of that restaurant. What might they be doing to my food before serving it?
I intend to contact the Texas Roadhouse corporation as well as our local news media.
Had the 8oz filet; rare. Came out perfect. Service was great, but it was the end of the night and there was a high stakes football game on, so the crowd around the bar was a little rowdy. Will definitely be back, but I'll check ahead and make sure there aren't any big games on.
Had the single worst dining experience of my life here last night. The three hosts were struggling to seat people which was understandable given the late rush from a late release at the INDY 500. One of the hostesses kept checking her smart phone while the other two were busy trying to get names in and people seated. The display case of steaks would have been a nice touch, but it was filthy. We were seated at a table in the back where the staff had left a dust pan and broom in a perfectly usable booth, another staff member was taking her break at another table when people were still waiting to be seated. Ordered our food and one entree came correctly in a reasonable time, but the food I ordered got messed up in the system. I ordered a salad not a steak I explained. Our server was nice about it and took it back. Our blooming onion came after my friend finished his food. During that wait for my salad, the manager came to deliver the incorrect meal for a second time. He literally dropped the plate in front of me, the food of course was probably ice cold by that time, and I explained that wasn't what I ordered He said "what's wrong with it?" I told him, "well I ordered a salad not a steak". He took the plate and left. Our server came back to apologize and say that the salad would be another ten minutes. I realize it's a rush, but this was a solid 45 minutes or more after we ordered and technically the restaurant was closed by this time. When the salad arrived, it was almost inedible. The French dressing tasted like BBQ sauce and the chicken was inedibly salty. The server was nice enough to not charge us for the cold unseasoned blooming onion, but it was still probably the worst dining experience of my life. As we were leaving, the staff were blocking the only path cleaning up with a broom and didn't even bother saying "excuse me" when I asked to get by so I could go home. As we walked out I saw food literally all over the floor coming out of the kitchen. Sweet potato it looked like.
Quick Facts About Texas Roadhouse
Today
Opening Hours
| Monday | 03:30 AM - 10:00 PM |
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| Tuesday | 03:30 AM - 10:00 PM |
| Wednesday | 03:30 AM - 10:00 PM |
| Thursday | 03:30 AM - 10:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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