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Taco Bell

+1 317-872-1534
5721 W 86th St, Indianapolis, IN 46278 United States of America
Open Today: 08:00 AM - 02:00 AM
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Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

Normally, I just drive through, but I have always got exactly what I've ordered, and the people who have worked the drive-through have been kind and professional. I am always happy with my service there. Four stars for the atmosphere as I just don't get the color scheme, but that's not important... it's fast food! Anyway, this location is great.
Employees outside smoking at 9:45 a.m. while people are sitting in the drive thru. 4 different vehicles and we never got answered on the speaker. Employee smoking said she didn’t know what was going on, that she just got there and wasn’t clocked in.
Would give them a lower rating if I could. We arrived at 11:45 pm on a Monday night. The person running the drive through said their computer is down. We asked if we should wait and they said no. They didn't offer us the ability to use our app, cash, or anything. Being that they close at 2 am, I thought it was necessary to notify management that their employee was not working for at LEAST the past 2 and a half hours of their shift. I highly doubt there was a computer issue and that they were just blowing time on their phone.
There has been something wrong with my order the last 3 times I've been here. Today I ordered two nachos with cheese, among some other things. Both cups of cheese have about 1/8 of an inch of cheese in both cups. Seriously? Who on this planet thinks that this is enough cheese for two orders of nachos? Aren't they supposed to fill these cups with 3 pumps of cheese? This isn't even one pump.
They also forgot the side of cheese sauce that was supposed to come with our quesadilla.
This might have just been my perception, but the guy at the window seemed pretty annoyed from the moment I pulled up to the moment I drove away. I'm almost positive he rolled his eyes at me when I asked for fire sauce. The lady that took my order over the speaker was pretty nice, though.
I don't expect superior service when I go to Taco Bell, however, these little annoyances do add up over time.
Drive thru employee spilled 3 large Baja Blasts into my window. She called the drink carrier's "retarded" and blamed them. I went inside to speak to a manager. I waited until all the other customers had ordered and received their food. Management approached me, I simply explained there's a sticky pooled mess in my car, etc. She told me, the drinks are no longer our responsibility after they leave the building. Again I was handed them thru their drive thru window...
The manager claimed zero responsibility for the mess their drink carrier made. She offered me some towels. I called the corporate number. The representative was appalled by the actions of the management team.
I was granted a 100$ visa gift card to get my car detailed.
Thanks Taco Bell Corporate. Maybe your managers will learn to do the right thing.
Customer 'dis'-service, really. The lady at the counter on 12/2/23 @10 pm (dine-in) really did not want to work. We had 2 orders, of 4-6 items each in them. And one item from each order was missing. When I went back to ask for them, she said she didn't know and didn't want to do anything about it even though she checked the orders. She seemed to be in a hurry to leave and acted like I should be ok with 2 missing items!!! Shd kept looking at her phone and blamed the cooks, saying they are new. But isn't it her job to make sure the items in the bag are complete order? I don't see her being the emoyee of the month any time soon.
Worst service I have ever had at a fast food establishment. Girl got our order wrong multiple times, and had major attitude about fixing it. Won't be back.
Bunch of young kids standing around and talking not wanting to work and they just look at you like they can do what ever they want and expect you to wait for a long time to get your food , not very well managed at all

Quick Facts About Taco Bell



Today

Opening Hours

Monday 08:00 AM - 02:00 AM
Tuesday 08:00 AM - 02:00 AM
Wednesday 08:00 AM - 02:00 AM
Thursday 08:00 AM - 02:00 AM
Friday 08:00 AM - 02:00 AM
Saturday 08:00 AM - 02:00 AM
Sunday 08:00 AM - 02:00 AM
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