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Taco Bell

+1 575-647-1165
2583 N Main St, Las Cruces, NM 88001 United States of America
Open Today: 07:00 AM - 04:00 AM
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Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I recently had a frustrating experience with a to-go order from Taco Bell. I placed my order and specifically requested certain items, but when I got the delivery from the door dasher and opened the bag, I realized that some of the items were missing. We both acknowledged that items were missing, and he proceeded to say he would go back and get them which he never did. Understandable that’s not his responsibility.
Not only were the missing items a key part of my order, but they were also ones that I had been looking forward to enjoying. It was disappointing and inconvenient to have contact them to resolve the issue.
What made the experience even worse was the lack of response from Taco Bell when I reached out to them. I called the restaurant and to no surprise right off the bat they were hostile about missing tacos and not only were they inconsiderate but I could hear the cook talking bad about us, and I brought it to the employees attention who I was on the phone with and she replied with “ that’s not my concern” instead of having sympathy or just simple respect It felt like they didn't care about my concerns or the fact that they had made a mistake.
They also wasted my time and money. It was frustrating to have to deal with the inconvenience of having to go back and forth with the restaurant or try to get a replacement.
Overall, this experience with Taco Bell's to-go order was extremely disappointing. The missing items and lack of response from the restaurant left me feeling frustrated and dissatisfied. I hope that Taco Bell improves their order accuracy and customer service to prevent similar issues in the future.
Was forced to use the kiosks inside to order food. Took twice as long as normal just so they can capture your email for marketing which is the only way to get a receipt. Food tasted OK but portions were small. My nachos were mostly chips. Should've just used the drive thru. I saw other customers frustrated with the process too. No customer service, only customer self service.
So...the prices are sky rocketing at this place with no improvement in quality, atmosphere or menu choices. $20 for a party pack of tacos??? $10 for a Cravings Box??? I DONT THINK SO! Sadly believe they will not make it with those prices. Too many better options considering the cost comparison.
I just had the worst customer service from a drive thru employee here. Here name was Danielle. All I requested was 6 packets of hot sauce and she gave me attitude. She would only only give 3 at a time, and she did it with such distain. Then when I paid for my meal she thru my card on the floor. I have never been treated with such disrespect. Watch out for the customer service at this location.
Best taco bell around always give u fair portions and hot fresh no skimp for ure money keep up the good work!
The new ordering scheme by screen seems overly distant. Perhaps it a plus to some. Makes it feel like it's a vending machine sometimes rather than a restaurant with people preparing your food.
What a remodel! Taco Bell has always felt like the lowest end of fast food due to the stores, but not anymore. The design is modern and cozy. Even had a small lounge area. As always the food was great and fast. My wife and I were both surprised and how nice this store is now. Go give it a try if you haven't in a while.
I am not sure who is in charge of this store or the management but your employees may need a bit more training on customer service. It was baffling to see employees screaming, cursing, taking pictures and dropping their phones while customers are asking to be helped. Tried to gain their attention multiple times and was ignored as I saw an employee sit on top of the cash register screaming and laughing with the other employees clearly ignoring customers at the stand. Until finally another employee took notice and told the other employees to be quiet. She was very rude and honestly just disturbing to watch how management is allowing night employees to run wild in the store.

Quick Facts About Taco Bell



Today

Opening Hours

Monday 07:00 AM - 03:00 AM
Tuesday 07:00 AM - 03:00 AM
Wednesday 07:00 AM - 03:00 AM
Thursday 07:00 AM - 03:00 AM
Friday 07:00 AM - 04:00 AM
Saturday 07:00 AM - 04:00 AM
Sunday 07:00 AM - 03:00 AM
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