SUE BEAUTY SUPPLY

+1 803-764-5082

6539 Two Notch Rd, Columbia, SC 29223 United States of America

Open Today: Closed

Quick Facts About SUE BEAUTY SUPPLY

Strengths: 1) Excellent customer service: Multiple comments mention the high level of customer service provided by Ms. Sue and Denise. This is a major strength for the business as it helps create a positive and welcoming atmosphere for customers. 2) Expertise in lashes and eyebrows: Several comments highlight the expertise of Ms. Sue in doing lashes and eyebrows. This expertise helps attract customers and build a loyal client base who trust the business for their beauty needs. 3) Quality products: The comments also mention that the products at Sue Beauty Supply are of good quality. This is important as customers are likely to return to a store that provides reliable and high-quality products. 4) Clean and well-stocked store: One comment mentions that the store is clean and well-stocked, which is a positive factor as it makes for a pleasant shopping experience for customers. 5) Good selection of human hair wigs: Another comment mentions that Sue Beauty Supply has a great selection of human hair wigs. This could attract customers who are specifically looking for quality wigs.

Weaknesses: 1) Inconsistent experience with lash application: One negative comment mentions that the customer had issues with their lash application, with one side coming off on the same night. This indicates that there may be inconsistencies in the quality of lash application, which can be a weakness for the business. 2) Rude customer service: Another negative comment mentions that the customer experienced rude customer service when they went back to have their lash issue fixed. Rude customer service is a weakness as it can lead to negative word-of-mouth and deter potential customers from visiting the store. 3) Outdated and overpriced wigs: One comment highlights that the wigs at Sue Beauty Supply were ashy, outdated, and overpriced. This indicates that there may be room for improvement in the selection of wigs and their pricing. 4) Attitude of staff: Another comment mentions that the daughter who works at the store had a bad mood and attitude. This can affect the overall customer experience and create a negative impression of the business. 5) Lack of clarity on services offered: One comment mentions that it is not clear what services are offered at Sue Beauty Supply until customers inquire. This lack of clarity can be a weakness as customers may prefer a store that clearly advertises the services it provides.

In conclusion, Sue Beauty Supply has several strengths such as excellent customer service, expertise in lashes and eyebrows, quality products, a clean store, and a good selection of human hair wigs. However, there are also weaknesses to address, including inconsistent lash application, rude customer service, outdated and overpriced wigs, staff attitude issues, and a lack of clarity on services. By addressing these weaknesses and building on the strengths, Sue Beauty Supply can further enhance the overall customer experience and attract more loyal customers.

Best KBFKR Reviews

Ms. Sue does awesome sauce lashes. Good products. Denise is a beauty expert. Ms. Sue and Denise are just awesome.

Listen Momma Sue don’t come to play honey. She touched my eyebrows up for me and put on my lashes which I told her I wanted a natural look and she give me just that. Customer service is 100% and they will see me again for sure. Thanks, momma Sue!

Ms. Sue has been doing my lashes for over 10 years now, she is the best, my strips last up to 2 weeks or longer, I just love ms. Sue and Deneise, they are like family, Best Quality wigs in town, wouldn’t go anywhere else, have everything you need, if they don’t have it, they will get it. Check out mom and daughter. Friendly and very clean atmosphere.

Sue, did my lashes today for the 1st time. An might I say I'm impressed!! She's very experienced, social & honest. Helped make me feel more relaxed. Looking forward to seeing how long these strips($10+lashes prices) last and going back for some individuals($30). Overall I love it but don't take my word for it. Go check her out????

I had some eye lashes put on one side came off the same night, I went back the morning because I had an Event to attend . She got ruded didn't want re-do said iwas blaming her for the eye lashes coming off and charged me an extra 5 dollars and had me to wait

along time and was the first customer i advise no one to shop there . It was really bad . making a long story short.

Her wigs was ashy very out dated and over priced. She wasnt friendly and she need help in her store big time kid was stealing so she had no time to help paying customers God bless her but i wont be returning.

When i got there i seen a mother and daughter the mother was an angel the daughter had some what of a bad mood they have a grate selection of human hair wigs but they look like they took them out and just slapped then on the mannequin head they did not style them or anything if i could give 3 in a half stars i would because everything else was wonderful the store was clean well stocked. That attitude from the daughter and the presentation of the wigs left me to give three and a half Stars but I am able to give three and a half stars

Ms Sue (not sure if actual name but she answers) is soooooooo freaking nice. She does eyebrows and makeup. There maybe other services too. I say that because another beauty supply had mentioned wanting to start nail designs and maybe foot scrubs...whaaat? So, you won't know what service until asked.