Quick Facts About Silver Nails & Spa
Strengths:
1) Excellent customer service: Many customers mentioned how kind, friendly, and communicative the staff at Silver Nails & Spa are. This is a crucial strength as it helps create a positive and welcoming atmosphere for customers.
2) Skilled nail technicians: Several customers praised the quality of the nail work done at the salon. They specifically mentioned that their nails looked flawless and beautiful after the service. This indicates that the salon has skilled and talented staff who know how to deliver high-quality nail services.
3) Affordable prices: One customer pointed out that the price for a flawless gel nail French tip was only $25. This is considered affordable compared to other nail salons, making Silver Nails & Spa an attractive option for customers looking for reasonably priced services.
4) Fast service: Some customers mentioned that the salon is quick and efficient in delivering their services. This is a strength as it allows customers to save time, especially for those with busy schedules.
Weaknesses:
1) Inconsistent nail quality: One customer mentioned that their nails started to fall apart around the cuticle just two days after the service. This suggests that there may be inconsistency in the quality of the nail work performed at Silver Nails & Spa. This is a weakness as it indicates a lack of attention to detail and long-lasting results.
2) Lack of cuticle trim/massage without full manicure: One customer mentioned that they weren't aware that a cuticle trim/massage is not included unless specifically requested with a full manicure. This lack of clarity or communication regarding the services provided can lead to customer dissatisfaction.
3) Lack of focus during services: One customer complained that the staff seemed more focused on talking to other workers rather than concentrating on the service. This suggests a lack of professionalism and attention to the customer's needs, which can result in a negative experience.
4) Wait times: While not explicitly mentioned as a complaint, a customer mentioned that they often hear others complaining about waiting times at the salon. Even though the wait times were described as minimal, this could still be a weakness as long wait times can be inconvenient and frustrating for customers.
In conclusion, Silver Nails & Spa has several strengths that include excellent customer service, skilled nail technicians, affordable prices, and fast service. However, there are also weaknesses, such as inconsistent nail quality, lack of clarity regarding services, lack of focus during treatments, and potential wait times. Addressing these weaknesses could further enhance the overall customer experience and strengthen the reputation of Silver Nails & Spa.
Best KBFKR Reviews
I've never had my nails done professionally before, and the nice woman who did my nails was so gentle and kind!!
I got gel nails with french tips and they're BEAUTIFUL!
Since I'm a novice I didn't know that without asking for a full blown manicure you don't get the cuticle trim/ massage, and that's on me.
But for $25 to get a flawless gel nail French tip I was floored at the price and quality.
10/10 I will 100% be returning for another visit, but electing for the full blown manicure!
My nails started to fall apart / off around the cuticle two days after i had them done. The service was wonderful, the beauty lad that did my nails did an excellent job on the design I wanted. My nails are still intact just hoping the next time I go they don’t fall apart♥︎.
I gave this salon a 2nd try since I've been everywhere else and it was convenient as they were happy to give me an appointment and schedule it several days in advance.
Helen is the lovely lady who did my nails. She was so friendly and communicative and she works at a very fast, steady pace. When I explained what I wanted done with my nails she right away knew what to do. I am so absolutely pleased and can't wait for her to take care of my eyebrows! GO TO HELEN
Been coming here for years. Love the service and Helen always does my nails exactly how I want them❤
They used a grinder to take off polish but were talking to other workers and not concentrating and my skin was ground. Didnt trim nail cuticles. It seemed like they were focused more on speeding people thru rather than a good pedi mani
Better than any other place here. Quick but done nicely every time. Friendly people as well. I always leave happy unlike other places. Will continue to go.
I love the color of my toes and the hot rock massage was awesome.
I have been going here for 3 years the staff are just awesome.i often hear other complaing about waits which are minimal but the staff stands professional an treats everyone great.
Place Pictures
Silver Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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