Rodney's Barber Kings

+1 313-334-9484

22220 Gratiot Ave, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About Rodney's Barber Kings

Strengths:

1. Accommodating and welcoming: The barber shop accepted a last-minute appointment and was open to cutting hair even 20 minutes before closing time. This shows a willingness to provide quality service to customers, regardless of the time.

2. Professional and skilled barbers: Multiple comments praise the barber, Rodney, for his professionalism and the quality of haircuts he delivers. The positive feedback indicates that the barbers at Rodney's Barber Kings are highly skilled and can meet customers' expectations.

3. Variety of services: The shop offers a variety of services, including braids, locks, and haircuts for both men and children. This variety attracts a diverse range of customers and provides options for different styling preferences.

4. Good atmosphere for children: One customer mentions that the atmosphere at Rodney's Barber Kings is suitable for children. This indicates that the barbers create a comfortable environment for kids, making it easier for them to get their haircuts without feeling anxious or fidgety.

5. Established reputation: A customer claims that Rodney's Barber Kings is the best barber in Macomb County since 2017. This suggests that the shop has built a positive reputation over the years and has a loyal customer base.

Weaknesses:

1. Poor customer service: A customer claims to have experienced poor customer service, citing instances where the barber left the shop without returning or answering calls. Another customer shares a similar experience where the barber went to the store during scheduled appointments. These incidents highlight a lack of professionalism and reliability, which can negatively impact customer satisfaction.

2. Excessive waiting times: One customer mentions waiting for four hours for a haircut, only for the barber to not return. Another customer recounts a situation where a person in the chair left multiple times to check on their poker hand, causing delays. These instances indicate that the shop may struggle with managing wait times, leading to frustration among customers.

3. Limited parking: A customer mentions that the shop has limited parking spaces, which can be inconvenient for customers. Limited parking may result in customers having difficulty finding convenient and accessible parking spots, leading to potential customer dissatisfaction.

Overall, Rodney's Barber Kings has several strengths, including skilled barbers, a welcoming atmosphere, and a variety of services offered. However, the weaknesses, such as poor customer service and excessive wait times, suggest areas that need improvement in order to provide a more consistent and satisfying experience for all customers. Addressing these weaknesses would contribute to enhancing the overall reputation and success of the barber shop.

Best KBFKR Reviews

Took my son in here for his first professional haircut... a last minute hair cut at that! They accepted us 20mins before close and were very welcoming! The barber did just what i asked for even when I realized I didn't state what I wanted that clearly half way through the cut! My son fidgeted a lot during his time in the chair and his cut still looks amazing! Would recommend!

Great service! My Barbers Rodney is the best! Very professional and welcoming

New school Barber Shop that's open 7 days a week. These Men cut hair period there are always bunch of them cutting and they all are good. And there are a couple Ladies doing different things braided & locks.

Coop was an OG. Cleaned my grandson up well quick.

Best barber in Macomb county, since 2017 I been coming and I always get the freshest cutz from willie, also a good atmosphere to be in to have your children.

VERY POOR CUSTOMER SERVICE I been going to Rodney for 4yrs LOYAL CUSTOMER EVEN REFERRED SEVERAL PEOPLE TO HIM. He is very talented in his work but NO customer service skills whatsoever My grandson and I waited 4hrs for a haircut only for him to tell me he needs to run to the store but never returned nor answered his phone a couple of weeks prior he done the same thing to a co worker I referred she called before she arrived he told her to come on I have 2ppl waiting after she arrived she waited 2 hrs after he got done with the person in his chair he made a store run never return she also heard another customer come in and ask for him and was told he got all these ppl waiting he went to the store 30 mins past the male customer ask someone to call him the other barbers stated I’m not about to call him then the male customer stated oh he’s back on this bull again and the other barbers laughed so she got up and left

Pretty sure thee actual ",barbers" pay the guys in back that are losing in poker to cut people's hair! Garbage! Do not go there . The dude walked away twice to look at his poker hand

It's an all around great business. Rodney really cuts very well my son loves his cuts! From what I see they do great locs too. The con is the parking, it's not alot of spaces.