Queens & Gents Nails Spa

+1 678-915-8888

10010 Hwy 92 #140, Woodstock, GA 30188 United States of America

Open Today: Closed

Quick Facts About Queens & Gents Nails Spa

Strengths of Queens & Gents Nails Spa:

1. Friendly and accommodating staff: Multiple customers mentioned that the staff at Queens & Gents Nails Spa were friendly and accommodating. This is an important strength as it creates a positive and welcoming atmosphere for customers.

2. Skilled nail technicians: The customers praised the nail technicians at Queens & Gents Nails Spa for their skills and ability to do a beautiful job. This is an important strength as customers expect high-quality work and attention to detail when it comes to nail services.

3. Quick service: Some customers mentioned that the nail technicians at Queens & Gents Nails Spa were able to complete their services quickly without compromising on the quality. This is advantageous as customers appreciate efficient service, especially in a busy salon.

4. Clean and well-lit environment: Several customers complimented the cleanliness of Queens & Gents Nails Spa. This is a significant strength as a clean and well-lit environment is essential for a nail salon to maintain a professional and hygienic reputation.

5. Affordable prices: One customer mentioned that they received gel pedicures with French tips for under $100. This indicates that Queens & Gents Nails Spa offers competitive and affordable prices, which can attract more customers.

6. Positive referrals: A customer mentioned that they were referred to Queens & Gents Nails Spa by their hairstylist, indicating that the salon enjoys positive word-of-mouth referrals. This is a significant strength as it demonstrates that customers are satisfied and willing to recommend the salon to others.

Weaknesses of Queens & Gents Nails Spa:

1. Inconsistent service quality: One customer reported having a negative experience during their second visit. They mentioned that the technician did not properly remove the previous color, resulting in the new color appearing uneven. This suggests a lack of consistency in service quality, which can be a weakness as it may lead to customer dissatisfaction and a negative reputation.

2. Lack of attention to detail: The aforementioned negative experience also highlights a weakness in the technician's lack of attention to detail. This can be problematic as customers expect thorough and meticulous service when it comes to nail treatments.

3. Failure to address customer concerns: The customer mentioned that the technician saw the issue with the uneven application of the new color but did not bother to correct it. This indicates a failure in customer service and addressing customer concerns promptly, which can result in customer dissatisfaction and a loss of loyalty.

In conclusion, Queens & Gents Nails Spa has several strengths, including friendly and accommodating staff, skilled nail technicians, quick service, a clean environment, affordable prices, and positive referrals. However, the salon also has weaknesses, such as inconsistent service quality, a lack of attention to detail, and a failure to address customer concerns. It is important for the salon to address these weaknesses in order to maintain and improve its reputation and customer satisfaction.

Best KBFKR Reviews

I've lived in the area for about 4 years now and have gone to multiple nail salons around my home. None have ever satisfied me enough to be a return customer for more the 2 vists. I started going to Queens and Gents a couple of months ago, for a total of 4 visits now! The staff are always friendly and very accommodating. I lucked out by getting Mr. Eden on my 1st visit and will ALWAYS request him to do my nails!! He does a beautiful job and never complains about all the crazy nail designs I ask for! Highly recommend going to Queens and Gents.

Charlie was absolutely awesome. He was attentive to what I asked and with my indecisiveness.

I didn’t get the lady's name who did my pedicure, but she did a great job.

The shop was clean and well light.

Will definitely be back!!!

*pics are showing 2 weeks in and no lifting …I so happy with this shop.

Eden was amazing! He was so quick, but also did such an amazing job! I was a emotional wreck due to having to cut my natural nails down for work! He was so sweet and kind! Even though it was a traumatic experience losing my long natural nails he did such an amazing job and made them still look beautiful even if they are nubs????

The Best I have experienced in Woodstock! My new place ! Thank you Susan for this great referral. She is my Amazing Hairstylist from Cenergi Boutique. This nail salon is a family business, very clean, engaging environment and full of fun innovative ideas!

First time here but absolute loved them. The workers were fast and very nice, It’s hard to find a place that is good at complicated nails but they made them better then the reference photo. would definitely recommend.

We loved this place! My daughter and I both got gel pedicures with French tips for under $100 (before tip) and they did great work. We will be back soon

Amazing nails! Amazing service! Always satisfied :) I go with my mom every two weeks.

Was very happy when I went here for the first time, however, my second experience not so much. I previously had an orange dip powder, for this visit I decided on white. The tech didn’t take the time to remove all the previous color, only thinned it out. He then began to apply the white powder over the previously color. When asked if you would be able to see the old color through the white the tech said no. You can still see the orange through the white, around the nail, and very much underneath. Tech saw this and still didn’t bother to correct the problem. I will not be returning.