Professional Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best WLM Reviews
I get pedicures every two-three weeks, after leaving this place my feet were dryer then when I arrived. I payed for the #4 pedicure which was $45. If your looking for a good pedicure place dont come here! The lady that serviced me was nice though.
I come to this place because they do my gels right : not too thick! And they last a long time, I had them done traveled to the Philippines. My nails remained beautiful and non chipped!! It lasted over a month I finally had to have them done because of grow out they were too long. I only gave 4 stars because this time the lady who did my pedicure used a cheese grater thing on my heels to remove the dry skin. I think she was a bit over zealous in doing so as my poor heels have cracked and bled ( yuck I know) and it’s very painful!! I have been super glueing them shut. I have to say before my regular pedicures they would crack in the winter and haven’t had a crack since I got regular ones done till now. ???? I will go back but will most likely as for a different lady to do it.
Ridiculous, i called last week to schedule 2 full sets and a manicure/pedicure at 4:30 . The two full sets were serviced within 10 minutes. I was not seen for my pedicure until 5:20. Upon finishing pedicure i asked how long for my manicure and was told an additional 10 minutes. Which i know would have turn into another hour wait. I turned down the manicure service. I was not planning on still waiting. There was a lot of other appointments after mine that were taken immediately. This is ridiculous, why schedule appointments if you will have clients waiting as if they were walk ins. This business needs to manage there appointment scheduling better.
I've been here a few times and they always do a fabulous job on my feet. I do not take very good care of my feet and my heels always need extra attention. Everything is clean and I feel like I get a lot for the price. I definitely recommend going there.
Money not worth the service. I did not get a foot massage and paid for it. My bill was $92. For pedi and mani.
I had an appointment at 3:30pm on Monday. I wasn't seated until 4:05pm. I would have gotten in quicker elsewhere as a walk-in customer. I was in for white/pink fill which was $30 three weeks before and was charged $45 this time because my nails needed more white. I will never go back there again. So many other salons in the area that I will try. I was hesitant to give them even one star.
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The prices here are insane it cost me $60 for a full set and to paint my 3 year olds nails that took less than 5 min plus tip for 2 ppl. They didn’t even last a full week and now my real nail on my pinky finger is looking all kinds of messed up that the whole nail is gonna fall off! Never again!
My feet were in bad shape. I hadn't had a pedicure in nearly 2 yes, due to CoVid. The young lady who helped me was wonderful. She took her time and I came away with feet that are once again presentable.
Quick Facts About Professional Nail & Spa
Strengths:
1. Good quality gel nails that last a long time without chipping.
2. Excellent service for pedicures, taking extra attention to address dry skin and cracked heels.
3. Friendly and nice staff members.
4. Clean environment and good hygiene practices.
5. Reasonable prices and value for money.
6. The ability to accommodate walk-in customers.
7. Skilled professionals who can handle different nail care needs, even for customers with neglected feet.
Weaknesses:
1. Inconsistent quality in pedicures, with one customer experiencing dry feet after a visit.
2. Overzealous use of tools during pedicures, leading to cracked and bleeding heels.
3. Poor management of appointment scheduling, resulting in delays and long waiting times.
4. Inaccurate pricing, with one customer not receiving the foot massage they paid for.
5. Inadequate attention to customer needs, such as not providing a foot massage that was part of the service.
6. Pricey services, with one customer feeling that the cost was too high for the quality received.
7. Inability to meet customer expectations for timely service, leading to disappointment and potentially lost future business.
In conclusion, Professional Nail & Spa place has several strengths, including their ability to provide long-lasting gel nails, address neglected feet during pedicures, and maintain a clean and friendly environment. They also offer reasonable prices and can accommodate walk-in customers. However, they have weaknesses regarding inconsistency in pedicure quality, overzealous use of tools leading to discomfort, poor management of appointment scheduling resulting in delays, inaccurate pricing, and not fully meeting customer expectations. These weaknesses can negatively impact the customer experience and may lead to lost future business.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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