Plaza Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Payments
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NFC mobile payments
Best WLM Reviews
Have been coming to the Plaza salon for years now! I love the service at the front desk they are always polite and professional, my appointments are always confirmed a day before which is very helpful when the week is busy in case I forget my appointment. I always have my haircut by Janine!
I brought my son in today to have a haircut fixed that was done horribly at another salon. Jan C. not only gave him a great cut but was also able to leave it the length we wanted while still evening everything out. Great job we will be back.
Was looking for a salon with good reviews that specializes in balayages, and stumbled across this salon. Happened to be in the Danbury Fair Mall, which I frequent quite often. First time customer, and Shannon my stylist was amazing. My balayage was quite elaborate (top red to somewhat platinum blonde bottom) and took about 4 hours, but it was definitely worth it. Very friendly and professional stylist, as was the rest of the staff. Made me feel at home, and I walked out feeling amazing. Came out exactly like I wanted it, and at a reasonable price. Thank you so much! Highly recommend. Will be coming back.
My hair has thinned so much from your products. Terrible. I will never be coming back.
Janine is an amazing stylist. She is the only person I trust with my hair. I'm sure there are other talented stylists here but she's top of my list and should be top of yours too!
I've gotten my hair cut at Plaza Salon for YEARS. Literally made trips here since I was 2 years old (I'm 23 now). Jim is the greatest ever. He's very talented, and always gives me an awesome haircut that boosts my confidence! The staff is also all very kind and always make you feel welcomed. Unfortunately inflation has been raising prices a bit, but that's happening everywhere. I've attached a couple photos showing my recent hair cuts. I LOVE IT! Thank you Jim! You're the best!
Overall Rating: 11/10
The staff is very friendly, the prices are good and Shannon always gives me a great haircut
The front desk staff are always helpful and to the point. Jim is absolutely awesome and I always get a clean cut. I am not really big on conversation during a haircut, and Jim clearly understands that and doesn't try to force conversation, which I appreciate. Will not go anywhere else!
Quick Facts About Plaza Salon
Plaza Salon has several strengths based on the comments provided. One strength is their excellent customer service at the front desk. Customers praise the polite and professional service they receive when booking appointments or making inquiries. The fact that appointments are confirmed a day before is also appreciated by customers, as it helps them stay organized and avoid forgetting their appointments.
Another strength of Plaza Salon is the skill and expertise of their stylists. Janine, Jim, and Shannon are mentioned multiple times in the comments, with customers expressing their trust and satisfaction in their work. Janine is specifically praised for being an amazing stylist whom customers trust with their hair. Jim, on the other hand, receives recognition for his talent and ability to give customers confidence-boosting haircuts. Shannon is commended for her skill in executing elaborate balayages, taking the time to achieve the desired results and producing stunning outcomes.
The overall friendliness of the staff is another strength mentioned by customers. Many comment on how welcoming and kind the staff are, making them feel comfortable and at home during their salon visits. This creates a positive and pleasant atmosphere for customers, contributing to their overall satisfaction with Plaza Salon.
Reasonable pricing is also highlighted as a strength of Plaza Salon. Customers appreciate getting good value for their money, particularly when it comes to services like balayages that require more time and effort. The salon is praised for offering high-quality services at affordable prices, making it a viable option for customers seeking good deals.
However, Plaza Salon does have a weakness, as mentioned in one comment. A customer claims that their hair has thinned as a result of the products used at the salon. While this is an isolated comment and does not provide detailed information, it suggests that there may be an issue with the products used by the salon. It would be important for Plaza Salon to address this concern and ensure they are using products that are safe and suitable for their customers' hair.
In general, based on the comments provided, Plaza Salon appears to have several strengths that contribute to their positive reputation. These include excellent customer service, skilled stylists, friendly staff, reasonable pricing, and a comfortable atmosphere. It is important for the salon to address any potential weaknesses, such as concerns about specific products, to maintain and further enhance customer satisfaction.
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