Quick Facts About Ocean Nails & Spa
Strengths:
1. Quality results: Many customers have expressed satisfaction with the quality of the nail services provided by Ocean Nails & Spa. They have found their nails to be long-lasting, durable, and aesthetically pleasing.
2. Knowledgeable staff: Customers have praised the staff, particularly Kenny, for their expertise and knowledge of current trends and styles in the nail industry. This indicates that the technicians at Ocean Nails & Spa are skilled and up-to-date with the latest techniques.
3. Clean business: Customers appreciate that the salon maintains a clean and hygienic environment. The fact that one customer specifically mentions not fearing fungus in their toenails indicates that Ocean Nails & Spa prioritizes cleanliness and sanitation.
4. Friendly staff: Multiple customers mention the friendliness of the staff at Ocean Nails & Spa. This creates a welcoming atmosphere and contributes to a positive overall experience for customers.
5. Long-lasting results: Several customers have stated that their nails last for several weeks without chipping or breaking. This suggests that the products and techniques used at Ocean Nails & Spa are effective in providing durable results.
Weaknesses:
1. Inconsistent service: One customer mentions that they had a negative experience where their specific requests were ignored, resulting in unsatisfactory nails. This indicates a potential issue with consistency and attention to customer preferences.
2. Poor customer service and communication: Another customer mentions that they had difficulty redeeming a gift certificate and were met with resistance and frustration from the staff. This indicates a lack of professionalism and customer service skills.
3. Distance from potential customers: One customer mentions that they would be a regular customer if the salon was closer to their location. This suggests that Ocean Nails & Spa may be losing out on potential customers due to the distance of their salon.
4. Limited service offerings: While customers have been satisfied with the nail services at Ocean Nails & Spa, there is no mention of any other services offered by the salon. This indicates a potential limitation in the variety of services available to customers.
Overall, Ocean Nails & Spa has several strengths, including quality results, knowledgeable staff, a clean environment, and friendly service. However, they also have weaknesses in terms of inconsistent service, poor customer service and communication, and limitations in service offerings. Addressing these weaknesses would help improve the overall customer experience and ensure the continued success of the salon.
Best KBFKR Reviews
Best nail place in Santa Fe so far. I’ve gone to 3 different nail places since moving to Santa Fe 6 months ago. Someone recommended Ocean Nails and this is my third powder set with them. Definitely not going to keep looking, found my place. They are great and I’ve been happy with results so far.
Update: after a couple bad nail cycles I stopped going after I asked a a two tone French and was completely ignored that I wanted pastel colors to take to a trip . Was mortified when I saw the colors, I said something but they said it would look good even though they weren’t pastels and ignored my request to stop with those colors and to do a thin French as the picture I showed … spoiler… it didn’t look flattering at all and the nails were terribly filed. Left and I haven’t been back. Last picture is what I showed them that I wanted.
I received a gift certificate to this place and was unable to redeem it rightaway. I understand the fact that I didn't go in rightaway may upset them but they were paid before hand so should respect money that they got already for its worth. I called beforehand to ask if they would honor it since there is no expiration date on the gift certificate. The woman said it was old and got upset when I questioned that it did not have an expiration or anything. She said they may have changed owners but regardless it is the same compahonorny name and they should it. I'm going to report to BBB and attorney General office. At this point I don't trust them to provide adequate service or even in a professional manner.
I've been getting my nails done for many years. I've been to alot of different salons here in Santa Fe. This is the best salon. The prices are great and my nails are always better than what I expect. My nails never chip or break and last 3-4 weeks before refilling. I've done both dips and acrylic on my natural nails. Kenny always knows the new trends and styles. I've had him do so many different styles, lengths and shapes. My nails are always gorgeous.
Wow! I love my nails. I was so impressed. These are the best nails I've had done in years (since I was in Longmont 7 years ago!) Mimi did my toes (full pedi) & nails (xlong) in an hour and a half + nail art. Just white gel polish on my toes and dip powder/gel on my nails. I wish I wasn't so far away bc I would be a regular for sure. She really went out of her way to make sure they were perfect. cảm ơn!
Best nail salon in Santa Fe! I’ve lived here for 8 years and I’ve tried so many nail spas this is by far my favorite! They run a very clean business I don’t fear that I’ll get fungus in my toenails like I have at other spas. Everyone that works there are always very friendly and happy to see you! Love the powder dip nails last like 3 weeks and I can grow nails and not crack or chip anymore. Highly recommend if your looking for great nails! I know they offer other services as well I just haven’t gotten around to trying them.
I alway get powder/dip nails. I work at a demanding job and need tough nails to last more than a week. My nails ALWAYS last 3-4 weeks and rarely chip/crack. Plus they look beautiful too. I live 45 minutes away and drive here to get my nails done. Highly recommended.
I had a wonderful experience at Ocean Bail & Spa. I got my first Pedi and it was heaven. My Manicure came out beautiful. It looks like my own nails!
Loved it! Didn’t take long and they came out beautifully. I believe Kenny was my nail artist, ask for him next time I’m very much pleased!????
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Ocean Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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