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Number One Nail Salon

+1 801-397-2035
273 W 500 S #19, Bountiful, UT 84010 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Number One Nail Salon

Strengths: 1. Excellent service quality: Many customers praise the nail salon for delivering excellent results and being satisfied with their services. The employees are described as sweet and professional, providing quick and efficient nail services. 2. Affordable prices: One of the key strengths of Number One Nail Salon is its competitive pricing. Customers appreciate the affordable rates for basic services such as manicures and pedicures, making it an accessible choice for individuals on a budget. 3. Wide range of services: The salon offers various services, including nail art, spa pedicures, and manicures. This wide range of options caters to different customer preferences and needs, enhancing the overall appeal of the salon. 4. Talented and creative staff: The customers highlight the talent and skill of the nail technicians, particularly praising their ability to create intricate designs and artwork. This indicates that the salon employs skilled professionals who can take on more intricate and detailed requests.
Weaknesses: 1. Inconsistency in service: One customer describes a decline in service quality over time, mentioning rushed appointments and less attention to detail. This inconsistency may affect customer satisfaction and loyalty over the long term. 2. Appointment delays: Another complaint is that the salon frequently experiences busy periods, resulting in delays for customers with appointments. This can be inconvenient, especially for individuals who prefer punctuality and adherence to appointment times. 3. Lack of thoroughness: One customer mentions a lack of thoroughness in services received, particularly during a pedicure. This includes skipping certain elements such as foot massages, which can affect the overall experience for customers seeking a more relaxing and comprehensive treatment. 4. Poor customer service: A negative experience is described where the customer felt ignored and treated differently because of their age. Additionally, the customer mentions concerns about hygiene practices, such as the use of new files and tool sanitation. These issues indicate a lapse in customer service and potentially unhygienic practices, which can significantly impact the reputation of the salon.
In conclusion, Number One Nail Salon has several strengths that contribute to its positive reputation, including excellent service quality, affordability, a wide range of services, and talented staff. However, weaknesses such as inconsistency in service, appointment delays, lack of thoroughness, and poor customer service can potentially diminish the overall customer experience and reputation of the salon. Addressing these weaknesses and maintaining their strengths would be crucial for the salon's long-term success and customer satisfaction.


Best KBFKR Reviews

I did my nails for homecoming at this place and they were amazing! Since I did them last minute I was afraid it would be tough to find somewhere where it wasn’t busy. I stumbled soon this place and I loved the way my nails turned out! The employees were sweet and it only took half an hour for my white tip nails. I’m very content with the service!
They have the best prices for a basic spa pedicure or manicure. I brought my young daughter with me and they did her manicure foe $7. They offer all services and are very consistent with their quality. Make sure to make an appointment in advance! They are busy on the weekends.
Love them. They work quickly, without making it seem like they’re rushing to the next customer, and do a great job. Lots of colors to choose! Fair prices and I love the way they look!!!
Van is wonderful! She gave two of my girls, and me, pedicures. Our feet and nails were all different. She only made suggestions for extra services to one of my daughters who is a dancer and her feet need extra work. She is very professional and kind and not pushy.
Mindy rocked my 3 color ombré nails! I’ve always been impressed and I leave my city just to come here. ????
I absolutely love ???? how good of a job that the woman who did my nails. She's talented at free hand drawing. I had a flower put on my nail. The other nail was a butterfly, yet it looked more like a bug.
I used to go to this place all the time. They are nice and are good to remember their people. However, the last few times I've gone in, it's been so raced and rushed. For example, today, I waited 20 minutes past my appointment time. When she finally got to me, she rushed through it. My whole pedicure (including the nail art) was done in 15 minutes. She hardly massaged my leg and totally skipped massaging my feet. I just feel they have definitely lost their touch and I think for the price you pay, you should get more service. On the bright side, they are good at the nail art. If you're wanting a quick rush in and out and dont care about a good scrub on the bottom of your feet or a thorough massage, then this might be for you.
I have never been so offended and disgusted at a nail salon in my life. I had a schedule appointment to get my nails done, and I arrived 5 minutes early. Once I had been waiting for 15 minutes, two other lady's walked in. Once a spot opened up they took one of the walk ins first even tho my appointment had started 10 minutes ago. Then 15 minutes later when the next spot opened up they took the other person who was a walk in. I had to wait 35 minutes after my scheduled appointment time before I finally got helped. I tried to be friendly and make conversation with the lady doing my nails, she had short responses then wouldn't talk to me. I sat awkwardly in complete silence. And then to top it off they made me pay for my nail service BEFORE she was finished with my nails. They treated me like I was going to run out without paying just because I was a teenager. I know this is not common practice because I get my nails done very frequently, and I watched 3 other customers not even get asked to pay until after they were done with their nails. RUDE. By the way they don't use new files for each person, nor do they sanitize their tools which is DISGUSTING. Never going back nor do I recommend coming here. They don't even deserve a 1 star rating.

Number One Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location