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Mac's Cafe

+44 1283 533356
80 Derby St, Burton-on-Trent DE14 2LE United Kingdom of Great Britain and Northern Ireland
Open Today: 07:00 AM - 01:00 PM

Quick Facts About Mac's Cafe

Mac's Cafe has several strengths that contribute to its overall positive reputation. Firstly, customers appreciate the lovely food served at the cafe. This indicates that the menu options are of high quality and offer enjoyable flavors. Additionally, the fact that the food is described as "lovely" suggests that it meets or exceeds customer expectations. This is likely to result in satisfied customers who are more likely to return and recommend the cafe to others.
The pleasant staff at Mac's Cafe is another strength mentioned by customers. Friendly service is an important aspect of any dining experience, as it contributes to the overall atmosphere and customer satisfaction. Having pleasant staff members reflects positively on the cafe and can make customers feel welcomed and valued. This may result in customers developing a sense of loyalty towards the cafe and being more inclined to return.
The cleanliness of Mac's Cafe is also mentioned as a strength. A clean and well-maintained environment is important for ensuring a positive dining experience. Customers appreciate dining in a clean space as it adds to their overall comfort and enjoyment. Moreover, a clean environment is a key indicator of proper hygiene and food safety practices, which is crucial for any food establishment. The mention of the cafe's cleanliness suggests that Mac's Cafe takes the necessary steps to prioritize cleanliness and food safety.
Another strength highlighted by customers is the availability of making card payments. In today's society, many people rely heavily on card payments for convenience and security. By accepting card payments, Mac's Cafe is accommodating the preferences of its customers and making it easier for them to pay for their meals. This enhances the overall customer experience and makes it more convenient for customers to dine at the cafe.
The presence of one table outside for dining is another strength mentioned. Outdoor seating can be a desirable feature, particularly during warm weather or for those who prefer to dine al fresco. Offering outdoor seating provides customers with more options for where they can enjoy their meals, and it can also attract passersby who may not have initially considered dining at Mac's Cafe. Having this additional seating option may increase the cafe's overall popularity and appeal to a wider range of customers.
Telephone orders being available is another beneficial aspect of Mac's Cafe. Offering the option for customers to place their orders over the phone provides convenience and efficiency. This can be particularly useful for customers who are on a time constraint or simply prefer to order ahead. By offering this service, Mac's Cafe is catering to the needs and preferences of their customers, which can result in increased customer satisfaction and loyalty.
However, despite these strengths, there are a few weaknesses that have been mentioned in customer comments. One customer mentioned that the parking is limited. While this may not directly impact the quality of the food or service, it is an important consideration for customers who plan to dine at Mac's Cafe. Limited parking may discourage potential customers from visiting, as finding parking can be a hassle or inconvenient. This could potentially limit the number of customers the cafe can serve and may negatively impact its overall business.
Additionally, one customer had a negative experience with their order. They ordered a "bin lid" cob with double sausage and double bacon, but received only one sausage and one bacon each time. In addition to the incorrect order, they were also charged double the price. This indicates a possible issue with accuracy and attention to detail when fulfilling orders. Inconsistent order preparation and incorrect pricing can lead to customer frustration and dissatisfaction. It is important for the cafe to maintain consistency and accuracy in order to prevent such issues and ensure a positive customer experience.
Another weakness mentioned by one customer is in regards to the breakfast menu. This customer felt that the food and place were average, and their expectations were not met. They specifically mentioned undercooked fried eggs, overcooked sausages, and a meager portion of beans. This suggests that there may be inconsistencies in the preparation and quality of the food served at Mac's Cafe. These weaknesses in the breakfast menu can impact the overall perception of the cafe and may discourage customers from returning or recommending it to others.
It is worth noting that the weaknesses mentioned in the customer comments seem to be isolated incidents, as the majority of comments express positive experiences. However, it is still important for Mac's Cafe to address these weaknesses and make improvements where necessary to maintain customer satisfaction and loyalty. By addressing the issue of limited parking, ensuring accuracy in order fulfillment, and maintaining consistent quality in their breakfast menu, Mac's Cafe can further enhance their strengths and improve the overall customer experience.


Best KBFKR Reviews

Parking limited but doesn't take away the fact the food is lovely. Staff very pleasant and the place is cleaned very well. Able to make card payment. One table outside for dining too. Telephone orders available.
Twice i ordered a "bin lid" cob, requesting "double" sausage double bacon... twice i got one measly sausage and one bacon..." in a bin lid" charged double both times!! Useless.
Popped in here for a full English breakfast, I had the Jumbo size breakfast and my mate had a Big breakfast! Didn't take long before it was on our table, lovely food, reasonable price and plenty of it! I left completely stuffed. Would definitely recommend coming here!!
Had breakfast at Mac's today lovely fresh tasty bread really taste the quality in the egg top quality food and frendily staff highly recommend this cafe fantastic
Lovely bunch in here, food is ace, I usually give them a ring before if I order here and they have always had it prepared for when I arrive
Just finished a weekend at Bloodstock festival and needed a fry up to revive my body and soul. Mac's Cafe was incredible.
Excellent cooked breakfast, very well priced and cooked and served by really friendly staff.
May have just started a tradition...(will be returning next year!)
The food and place is average. I was expecting better after being told they are one of the best in Burton. The fried eggs were very undercooked(the yolk and top of the egg had not been splashed with oil obviously), the white of the egg should not be like jelly. For some reason they cut the sausages in half, so they end up being over cooked to death. I had a measly amount of beans, it must have been a teaspoon full. Morrisons restaurants are better if you want a tasty, evenly cooked breakfast. Their hash browns taste better too. I think the ingredients at Macs cafe must be budget, low quality.
Great food and value for money friendly service A1*********

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Mac's Cafe Info

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Coffee
  • Kids' menu
  • Quick bite
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 07:00 AM - 01:00 PM
Tuesday 07:00 AM - 01:00 PM
Wednesday 07:00 AM - 01:00 PM
Thursday 07:00 AM - 01:00 PM
Friday 07:00 AM - 01:00 PM
Saturday 07:00 AM - 01:00 PM
Sunday 07:00 AM - 01:00 PM

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