Quick Facts About Luna Llena Unisex Beauty Salon
Luna Llena Unisex Beauty Salon has received both positive and negative comments regarding its strengths and weaknesses. Through analyzing these comments, we can identify the main strengths and weaknesses of the salon.
One of the main strengths of Luna Llena Unisex Beauty Salon is its excellent service. Several comments mention this aspect, emphasizing the quality of the service provided by the salon. Customers appreciate the attention and care they receive during their visits, which indicates a commitment to customer satisfaction.
Another strength mentioned is the salon's ability to accommodate and serve the entire family. One comment specifically mentions the ability to make reservations for everyone in the family, suggesting that Luna Llena Unisex Beauty Salon is a convenient option for families looking to receive beauty services together.
Customer service is consistently praised in the comments. Words such as "muy buena atención" (very good attention), "excelente atención" (excellent attention), and "exelenteeee y muy buena atención" (excellent and very good attention) are used to describe the staff of the salon. This positive feedback indicates that the salon has friendly and helpful personnel who prioritize providing a positive experience for their clients.
On the other hand, there are some apparent weaknesses that have been highlighted by negative comments. One major complaint is the unpleasant smell that is frequently present in the salon. Customers find this off-putting and mention that it affects their overall experience. This is a significant issue that Luna Llena Unisex Beauty Salon should address to ensure a more pleasant environment for their clients.
Another weakness mentioned is the lack of English-speaking staff or a willingness to communicate in English. The comment states that the employees either do not speak English or act as if they do not. This creates a communication barrier and can make non-Spanish speaking customers feel unwelcome or frustrated. Luna Llena Unisex Beauty Salon should consider providing language training to their staff or hiring bilingual employees to cater to a broader clientele.
The negative comment also mentions rudeness and unequal treatment towards non-Spanish speaking customers. Staff members should strive to provide equal treatment to all customers, regardless of their ethnicity or language spoken. Creating an inclusive and welcoming environment will enhance the salon's reputation and attract a more diverse clientele.
The comment about waiting for over an hour without acknowledgment raises concerns about the salon's appointment management system. If appointments are indeed required, it is vital for the front desk staff to effectively communicate this to customers. Additionally, the salon should work towards a more efficient system to minimize waiting times and provide a more streamlined experience for their clients.
In conclusion, Luna Llena Unisex Beauty Salon has several strengths, including excellent service, the ability to accommodate families, and positive customer attention. However, there are also areas that need improvement, such as addressing any unpleasant smells, ensuring communication is inclusive and efficient, and providing equal treatment to all customers. By addressing these weaknesses, Luna Llena Unisex Beauty Salon can further enhance its reputation and attract a more diverse customer base.
Best KBFKR Reviews
Excelente servicio
Muy buena atencion.recomendable.
This place is horrible. It always smell really bad in there. They are not very welcoming. Nobody there speaks English or they act like they don't. They are very rude. They don't treat you equally if you are not spanish. There was nobody at the front desk and i was waiting for over an hour and nobody acknowledged me. When i finally asked if i was next they told me it was by appointment only. I would never recommend this place to anyone nor would I ever be back.
Desde hace varios años me han dado servicio y muy buena atención.
Muy bueno excelente atencion
Muy buena atención
Exelenteeee y muy buena Atención
You can make you reservation for every one in the family.????
They have good service.
And lovely personal
Luna Llena Unisex Beauty Salon Info
Amenities
Health & safety
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Mask required
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 04:00 PM |
How to go there
Location
Places