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Lucky V Nail Salon

+1 925-228-2866
3750 Alhambra Ave # 6, Martinez, CA 94553 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Lucky V Nail Salon

Lucky V Nail Salon has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place.
Strengths: 1. Quality and Long-Lasting Results: According to Kimberly, her gel nails lasted for 2.5 weeks without peeling, and even the toe nails remained chip-free. This indicates that Lucky V Nail Salon provides high-quality services that result in long-lasting manicures and pedicures.
2. Skilled Nail Technicians: The comment about the large group appointments suggests that despite being busy, each nail technician delivered excellent service. Tracy, in particular, was mentioned as doing a great job. This indicates that Lucky V Nail Salon employs skilled and proficient nail technicians.
3. Customer Satisfaction: Many customers expressed their satisfaction with the nail designs and services provided. Some mentioned specific nail technicians like Kristy and Jenny, who understood and replicated the desired designs perfectly. This indicates that the salon is able to meet customer expectations and satisfy their preferences.
4. Customer Loyalty Program: Lucky V Nail Salon offers a stamp card to customers who pay in cash. This incentive program encourages customer loyalty and repeat visits, as it provides the customers with a benefit or reward for their patronage.
5. Clean and Organized Environment: One customer mentioned that the nail salon is clean and well-run, with staff members using walkie-talkies for effective communication. Additionally, the organized nature of the salon creates a relaxed and comfortable atmosphere.
Weaknesses: 1. Insensitive Staff: One customer had a negative experience where another staff member insulted their weight in Vietnamese, assuming they couldn't understand the language. This incident reflects a lack of professionalism and sensitivity among some staff members, which can negatively impact the salon's reputation.
2. Inconsistent Service: A customer mentioned that their gel manicure was poorly done, with chipping and poorly trimmed cuticles after just one day. This inconsistency in service quality suggests that not all nail technicians may maintain the same level of skill and attention to detail.
3. Rushed Services: One customer expressed disappointment in receiving a manicure that was not completely dry, causing the polish to smudge. They felt rushed to leave, indicating that the salon may prioritize efficiency over ensuring that customers' nails are properly dried before they leave.
In conclusion, Lucky V Nail Salon has strengths in delivering long-lasting and high-quality manicures and pedicures, employing skilled nail technicians, and satisfying customer preferences. Additionally, they have a customer loyalty program and maintain a clean and organized environment. However, they also face weaknesses in terms of insensitive staff behavior, inconsistent service quality, and rushed services. By addressing these weaknesses, Lucky V Nail Salon can further improve its reputation and customer satisfaction.


Best KBFKR Reviews

Kimberly did my gel nails and classic toe nails. Gel still looks amazing 2.5 weeks later. Not peeling at all. Even my toe nails aren't chipped ????. I showed them a photo of what I wanted and they did a really good replication. Would definitely recommend and will return soon!
We came in a large group and made appointments in advance. Even through the hustle and bustle every nail tech delivered.
Quick mentions:
they provide a receipt so that IF your nails break in two weeks you can come back for them to fix it free of charge.
Pay cash and they give you a stamp card.
Tracy helped one of the girls and did such a good job.
I absolutely hate leaving bad reviews but this is my second time to this location and the first time I got a gel pedicure that lasted but this second time I went in I got a gel manicure . First I am Vietnamese and speak the language unfortunately when I walked in the first thing I heard was a lady a behind me insulting me about my weight and then smiling at me. I was very livid and talked to the owner about it and she did say something to this lady . So I continued with my service and the lady who did my nails was nice but it’s only been a day and my nails look horrible , my gel chipping , cuticles was barely cut. Just horrible service. Go somewhere else .
Favorite set ever! I love going to Kristy for any design, she is a fantastic artist and loves what she does. This set though? The best I have EVER gotten!! Thank you thank you!!
I love this Nail Salon and try to frequent it when my budget allows. I went in Friday to get a Mani-Pedi. The lady that helped me was very sweet. When it came time to leave, my nails were not dry. I felt rushed to leave. I worked an event the next night where people would see my hands/nails and I was embarrassed. My nails were NOT completely dry when I left and therefore got smudged. I do not have great polish remover to take off their polishes. I'm dissappointed.
I came in with a picture of what I wanted. I wanted red instead of pink to celebrate the Luna New Year. Jenny nailed the design, shape and length. She checked in with me several times to make sure I was happy with the results. I love my nails and will be coming back.
Very very happy with my bridal nails by Kristy. I never get acrylic sets and found this salon by their reviews, asked for Kristy and showed her one inspiration photo and she knew exactly what I wanted.
This place is clean, run very well. Front desk dude had a walkie talkie to staff. Didn’t have to wait - busy but organized so it feels chill in here. Good massage chairs while getting pedi. Great colors to choose from too! This will be my new neighborhood nail spot!

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Lucky V Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday Closed
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 09:30 AM - 06:00 PM

How to go there

Location