Kuter's Cage Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best WLM Reviews
I dropped in after seeing their window sign. This is an old school barbershop. I got in to a chair very quickly. After I told my barber what I wanted, I settled back for a comfortable experience. He cut my hair just the way I wanted it, never jabbed me as some have in other places. He engaged in conversation and found common ground. The price was fair. This is a top notch business that understands it is the customer who pays the bills and needs to be treated right and they do a great job of treating the customer right.
I was in Covington with my wife to do vampire diaries tour and was in need of haircut . I had sit down to get my haircut and didn't realize they only accepted cash. Lynn told me to just come back with cash that I needed to make sure that we made it to our tour. You just don't come by great people like Lynn anymore. I brought her the money after our tour and thanked her. Thanks for the amazing haircut and for trusting a total stranger. You really made my day
Old school barbers who are great with all clients, great with children as well. I hope this one stays around for a very long time as they are keeping the traditional barber shop style alive.
I called to see about making an appointment for my son. The lady who answered was very rude and put me on hold, where I heard her making comments about me to someone else. I'm not sure if she misunderstood what what I said or what...but she was making comments like, "you can take this call because she's not going to like what I have to say to her....give her to Derrick instead..." literally all I asked was: "Hi do you have any appointments opens for toddler haircut today?"
Lynn took over the conversation and apologized and was very nice and accommodating, after I kinda asked what the problem was....but the woman answering the phone left a bad taste in my mouth.
Wouldn’t recommend these a**holes to anyone. False advertising, stating they close at 6pm. Beware, when you walk in at 5:30, they’ll tell you they’re closed and that you need to leave. Extremely rude and unprofessional, especially dark headed old man at the back. Plenty of other options. AVOID THIS PLACE!
My first time in. I don’t have cash and they don’t take cards — Lynn said to come back later and not to worry about it
Love this place! It’s walk-ins only and there is usually a wait because of its popularity and established clients. Lynn is extremely helpful! My fiancé got the worst haircut in the world somewhere else and she was able to work her magic and fix it up!
Lynn does a wonderful job! Love the straight razor.
Quick Facts About Kuter's Cage
Kuter's Cage Place has several strengths and weaknesses based on the comments provided.
One of the strengths of the barbershop is its efficiency and customer service. According to one comment, the customer was able to get into a chair quickly and receive the desired haircut. The barber was skilled and attentive, ensuring that the customer's needs were met and providing a comfortable experience. This indicates that the barbershop has a well-trained and professional staff who can deliver satisfactory results to their customers. Additionally, the conversation and engagement with the barber allowed for a personalized experience, creating a friendly and welcoming atmosphere. The fair pricing is another strength, as it demonstrates that the barbershop values its customers and provides reasonable rates for their services.
Another strength of Kuter's Cage Place is its traditional barbershop style and appeal. One comment highlights that the barbers are great with all clients, including children. This indicates that the barbershop embraces the classic barber experience, catering to a wide range of customers and making them feel comfortable. The barbershop's ability to keep the traditional style alive can attract customers who appreciate the vintage ambiance and expect quality grooming services.
However, there are also some weaknesses mentioned in the comments that the barbershop should address. One weakness is the issue with cash-only payments. While some customers may not mind paying in cash, others find it inconvenient or might not carry cash at all times. This limitation could potentially deter customers who prefer the convenience of other payment methods such as credit or debit cards. This weakness can be addressed by implementing card payment options to accommodate a broader range of customers, thus increasing their satisfaction and loyalty.
Another weakness mentioned is the negative experience a customer had when contacting the barbershop for an appointment. The comments indicate that the receptionist was rude and made derogatory comments about the customer. This kind of behavior is unprofessional and can create a negative impression of the barbershop. It is crucial for the business to ensure that all staff members are trained to provide excellent customer service and maintain a respectful and polite attitude towards all customers. Addressing this weakness can improve the overall reputation of the barbershop and create a more positive customer experience.
Additionally, one comment mentions a negative encounter with an employee describing an older staff member as rude and unprofessional. This incident indicates a lack of professionalism and customer service skills among certain individuals within the barbershop. The barbershop should address this issue by training and supervising its employees to maintain a high standard of professionalism and treat customers with respect. Negative interactions can harm the reputation of the establishment and discourage potential customers from visiting.
Overall, Kuter's Cage Place exhibits strengths in terms of efficiency, customer service, affordability, and maintaining a traditional barbershop atmosphere. However, it should address weaknesses such as the cash-only policy and the need for improved customer service and professionalism among some of its staff members. By addressing these weaknesses, the barbershop can enhance the overall experience for its customers and strengthen its reputation in the community.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:30 AM - 06:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Saturday | 08:00 AM - 01:00 PM |
| Sunday | Closed |
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