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Ilsa Hair Salon

+1 973-321-8989
328 Chamberlain Ave, Paterson, NJ 07502 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Ilsa Hair Salon

Ilsa Hair Salon has received a mix of positive and negative comments from customers. It is important to analyze these comments to understand the strengths and weaknesses of the salon.
One of the strengths highlighted by several customers is Ilsa's talent and skill in delivering amazing haircuts. Customers have praised her ability to give them the desired look, leaving their hair straight, silky, and well-styled. This indicates that Ilsa has a magic touch when it comes to cutting and styling hair. Additionally, the fact that customers are willing to make Ilsa their go-to hairdresser shows that she has built a strong reputation for her skills.
Another strength mentioned is Ilsa's personalized recommendations for hair products. This individualized attention and guidance help customers find the right products for their hair type, enhancing their overall experience at the salon. This also indicates that Ilsa has a good knowledge of different hair products available in the market.
Cleanliness is also praised as a strength of Ilsa Hair Salon. Customers have mentioned that the salon is immaculately clean, which adds to a positive and professional experience for the customers. It shows that Ilsa Hair Salon maintains high hygiene standards and creates a pleasant atmosphere for the customers.
The salon's ability to handle difficult hair types is viewed as a strength. Customers have mentioned that Ilsa is able to manage and style different hair textures effectively. From curly to difficult-to-manage hair types, Ilsa has shown her expertise in delivering satisfactory results, leaving customers pleased with their hair.
Another strength that stands out is the owner's experience and knowledge. Customers have mentioned that the salon owner is highly experienced and observant. The owner takes the time to assess the condition of the customer's hair and offers appropriate solutions, such as identifying color issues and providing suitable treatments. This expertise is valuable as it helps customers to achieve desired hair transformations without compromising the health of their hair.
Despite these strengths, there are also some weaknesses highlighted by customers. One common complaint is the lack of professionalism in terms of punctuality. Customers have mentioned instances where they had to wait longer than expected, which can be frustrating and inconvenient. This indicates a need for improvement in managing appointments and ensuring that customers are not kept waiting for extended periods.
Another weakness mentioned is a lack of communication and understanding of customer preferences. One customer expressed dissatisfaction with the haircut they received, as the stylist did not follow instructions to keep their hair long. The customer also felt that their stylist was unprofessional by cutting their hair without consent. This highlights a weakness in the salon's ability to fully understand and cater to customer preferences, which can lead to dissatisfaction.
Additionally, one customer mentioned that they were not offered a hair wash before the haircut, which goes against common salon practices. This suggests that there might be inconsistency in the salon's standard procedures.
Overall, Ilsa Hair Salon has strengths in terms of Ilsa's talent and skill, personalized product recommendations, cleanliness, ability to handle different hair types, and the owner's experience and knowledge. However, the salon should address weaknesses related to punctuality, communication, and adherence to standard procedures in order to improve customer satisfaction.


Best KBFKR Reviews

Ilsa gave me the most amazing hair cut , she so nice took her time recommended great hair products & I’m going to make her my hair dresser.
I have been coming Ilsa for many years. I have very curly hair and few stylists can leave it as straight and silky as she does. Ilsa has a magic touch.
I was looking a closed by place. I went there told Ilsa I had a 20 years stylist who recently moved back to her country. I was telling her it was hard for me to get a new stylist, but I saw her reviews and I went to her. My hair was long , always had long, I told her 3 times that I normally keep my hair long, to give a nice shape leyers but keep it long. She turned my chair away from the Mirrow. Told me she is not cutting much, she lied to me and showed me a piece of a length she was cutting twice, cause I was concerned she was cutting too much. She did what She wanted to do, not what a NEW customer wanted for her hair! She shopped my hair off without my consent. I loved my long hair, everybody who sees me dropped their mouth and is making me be self conscious that I don’t look good, cause I had long hair my whole life, people loved my hair! NOW I’m another short hair lady????. She was jealous and unprofessional by cutting without my consent. Obviously I never coming back to her, but is so hard to find and trust someone now. She must’ve told friends to write a good review for her, but as a new customer, I don’t know how she is still open when she can’t satisfy customers. Oh! She never washed my hair and did the haircut with my hair DRY! Something that I NEVER experienced in my life. Who’s she still open!?
Mira realmente nunca e dado mi opinión sobre un salón o ningún lado hoy fue mi primera ves aquí y llegue a las 12:30 son las 4:30 y aún no me han ni pasado el blower yo entendiera si ubiera mas personas pero sólo hay 3 alante de mi y las dos trabajadoras son lentísima trabajan como con sin gana y con una lentitud cuando entre no me preguntaron que me haré no nada la persona que me lavo el pelo me lo seguía apretando después de cada lavado y aunque yo ponía mis caras aún seguía le dije que quería sólo estar 30 mins en secador porque mi pelo se seca rápido me entro por más tiempo no le importo aparte de eso cuando me pasó el blower era como que me lo quería quemar con cada pasa realmente no vuelvo es mi opinión.
Made an appointment at 9, she arrived at 9:30, and I had to wait in the cold. They don’t ask before they cut your hair and they cut it uneven. Unprofessional, I don’t recommend.
What an amazing experience!!! Ilsa is the real deal. I took my 3 young daughters for a haircut and a blowout on New Year’s Eve, Ilsa took the time on each one of my kids.They walked out of there looking and feeling great !!! Thank you so much for your time and patience with them. Def recommend. Make sure you plan enough time as she does take her time . She is an artist !!!
Just took my daughter here for a blowout. She has very difficult to manage (4c I think) long hair and I’m amazed how good her hair came out. So silky and shiny looking, even with a keratin treatment there’s always a little frizz within a few hours. The place is immaculately clean and they are so friendly. Highly recommend them. Also I saw another client getting her hair done and it looked beautiful. I’m very pleased.
Great salon with a highly experienced owner. I went in for a haircut and the owner noticed that my hair was not only damaged, but also had some color issues. I had been trying to remove box dye from my hair to embrace the grays that were coming in, but after 2 trips to a different salon that cost me a lot of money and yielded poor results, I gave up. Ilsa was able to transform my hair - WITHOUT using bleach - it looks and feels amazing!

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Ilsa Hair Salon Info

Amenities

Today

Opening Hours

Monday 10:00 AM - 05:00 PM
Tuesday Closed
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 04:00 PM

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Location