Heights Laundry Center

+1 216-932-7837

2107 S Taylor Rd, University Heights, OH 44118 United States of America

Open Today: -

Quick Facts About Heights Laundry Center

Heights Laundry Center has a number of strengths that make it a desirable laundromat for customers. One of the first strengths mentioned in the comments is the cleanliness and well-maintained nature of the facility. Customers appreciate the bright lighting and the overall cleanliness of the location. This is important for a laundromat, as customers want a clean environment in which to do their laundry.

Another strength of Heights Laundry Center is the cost of doing laundry. One customer mentions that a standard load is $4.00 and the dryer is free. This pricing is seen as reasonable and affordable by customers, likely contributing to their positive experiences at the laundromat. Additionally, another customer mentions that they appreciate the fact that they can bring larger items, such as mattress covers and bedspreads, to be washed at Heights Laundry Center, as they cannot fit these items in their home laundry machine. This highlights the convenience and accessibility of the laundromat for customers with larger items to wash.

Customers also appreciate the presence of attendants at Heights Laundry Center. One customer mentions that the proprietor is an "awesome lady" who is always working the floor, keeping things tidy, and making sure things are running smoothly. This attentiveness and presence of staff is seen as a positive aspect of the laundromat and contributes to a pleasant experience for customers. Additionally, another customer mentions that the attendants are pleasant and that there is plenty of seating available, as well as a reading corner for children. These amenities and friendly staff contribute to a positive and welcoming atmosphere at the laundromat.

However, Heights Laundry Center also has some weaknesses that are mentioned in the comments. One customer mentions that they were overcharged for a washer and are now seeking a refund. This highlights a potential issue with the accuracy of the pricing system at the laundromat, as well as a lack of resolution for the customer. This is a weakness that could impact the overall customer satisfaction at Heights Laundry Center.

Another weakness mentioned is the use of payment methods. One customer mentions that the laundromat no longer uses the Payrange app, and now only accepts quarters and credit card on certain machines. This change in payment options can be seen as an inconvenience for customers who relied on the app for payment. Additionally, another customer mentions that the bar codes for Payrange on the machines were scratched off without warning, causing inconvenience for customers who preferred to use this payment method. This shows a lack of consistency and potential inconvenience for customers who relied on the Payrange app.

Another weakness mentioned in the comments is the number of machines that are out of order at Heights Laundry Center. This can be frustrating for customers who come to the laundromat expecting all machines to be functioning properly. Additionally, another customer mentions that the laundromat can get chaotic on the weekends, with long wait times due to a water pressure issue. This can be seen as a weakness in the management of the laundromat, as customers should not have to wait for extended periods of time due to overcrowding.

In conclusion, Heights Laundry Center has several strengths that make it a desirable place for customers to do their laundry. These include the cleanliness of the facility, the reasonable pricing, the presence of attendants, and the amenities provided. However, there are also some weaknesses that are mentioned in the comments, such as issues with overcharging, limited payment options, a high number of machines out of order, and potential overcrowding. These weaknesses should be addressed in order to improve the overall customer experience at Heights Laundry Center.

Best KBFKR Reviews

First time visiting here. I was dreading going to a laundromat to wash my thick blanket.

I walked in to a brightly lit and immaculate location. I was pleasantly surprised.

A standard load was $4.00 and the dryer is free.

I'll definitely be back.

Have been very pleased with this laundromat. Recently I used a small washer that showed one price but was changed more on my card. I bought this to the attention of the attendant and she stated that it should update on my card later (or something to that effect). Thus far it hasn’t. Washer showed $4.25 my card was charged $7.00. How do I get my refund?

I have only recently started coming here, because the machines at my apartments have become rather unreliable. And usually I would say a laundromat is a laundromat, but this is different. It is always super busy, but facility is really well ran. The proprietor is an awesome lady. Always working the floor, keeping things tidy, keeping things flowing & not just sitting behind the counter.

Excellent experience there today. Clean, many machines, lots of space to fold, and all my stuff came out perfectly. Thank you!

Excellent and clean laundromat…. When I have a bunch of large mattress covers and bedspreads, I bring them here since I can’t fit them in my home laundry machine.

Been twice in 8 days. Plenty of washers and dryers, not really busy when we went. Attendants are pleasant. Plenty of seating. I love that they have a little reading corner for the children.

Doesn't use the Payrange app anymore. Only quarters and credit card on certain machines. There are a lot of machines out of order. The weekend is chaotic. You will be told that there is a water pressure issue, meaning too many customers and to come back up to a hour later. Tried that and was told an additional hour. Ended up going elsewhere

Been going here ever since we moved into the heights. Was so happy to learn they used payrange.. until one weird day the PayRange bar codes on the machine were scratched off with no warning. Who wants to go to a store or atm to get money lol? Fortunately I remembered the numbers of some washing machines so I can still use PayRange but I can see how this can be an inconvenience for others. Why take the stickers off the machines if it’s still accepts it?