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First Hair Clips

+1 770-925-8191
1250 Tech Dr # 260, Norcross, GA 30093 United States of America
Open Today: 02:00 AM - 06:00 PM

Quick Facts About First Hair Clips

First Hair Clips has received a mix of positive and negative reviews from customers. It is important to analyze these comments to understand the strengths and weaknesses of the business.
Starting with the strengths, many customers praised the staff at First Hair Clips for their welcoming and accommodating nature. This indicates that the salon values customer service and strives to make their clients feel comfortable. Additionally, there were several comments about the hair stylists listening to customer concerns and offering great recommendations. This suggests that the stylists are knowledgeable and skilled in their craft, able to understand and fulfill the desired outcomes of their clients.
The salon itself was also mentioned positively by some customers. They highlighted its cleanliness and relaxing atmosphere, which contributed to an overall positive experience. A clean and comfortable environment is crucial for a business in the service industry, as it can greatly impact the customer's impression and willingness to return.
Several comments mentioned long-term customers who have been coming to First Hair Clips for many years. This indicates a sense of customer loyalty and satisfaction, as people continue to choose the salon over an extended period of time. It is a testament to the salon's ability to meet customer expectations and maintain high standards.
On the other hand, there were also some negative comments that point out specific weaknesses of First Hair Clips. One customer expressed disappointment in their hair color experience, stating that the salon over-bleached their hair to the point of damage. They also mentioned that the final result did not match the chosen color and that their hair started falling out. This comment indicates a lack of attention to detail and a failure to fulfill the customer's specific requests.
Another negative comment highlighted instances of unprofessional behavior and bad haircuts. This implies that not all staff members possess the necessary skill set to provide quality haircuts consistently. The customer even mentioned having to get their spouse to fix a particularly bad haircut. Professionalism is crucial in any service-oriented business, and negative experiences like these can greatly impact the reputation of First Hair Clips.
Furthermore, a customer complained about a hair stylist not delivering the desired haircut and not showing any concern when asked for a fix. This suggests a lack of accountability and customer care. When mistakes are made, it is important for a salon to rectify the situation and show genuine concern for the customer's satisfaction.
In summary, the strengths of First Hair Clips include their welcoming and accommodating staff, skilled stylists who listen to customer concerns, a clean and relaxing environment, and a customer base that demonstrates loyalty. However, weaknesses include instances of over-bleaching and damage to hair, unprofessional behavior and bad haircuts, and a lack of accountability for mistakes. These weaknesses can negatively impact customer satisfaction and the salon's reputation.


Best KBFKR Reviews

Today was my youngest daughter’s first time getting her hair cut! I’ve been coming to First Hair Cuts for years now. Cindy & Ronny did not disappoint! You can see the confidence in both of my girls! They were amazing! ❤️
I had a fantastic experience at First hair clips. From the moment I walked in, the staff was welcoming and accommodating. The hair stylist listened to my concerns and offered great recommendations, resulting in a stunning haircut that exceeded my expectations. The salon itself was clean with a relaxing atmosphere that added to the overall experience. I highly recommend first hair clips to anyone looking for an exceptional hair salon that delivers exceptional results.
Absolutely do NOT recommend! I asked for a specific hair color & they over bleached it to the point that my hair looked like elastic . Then two people were working on my hair after they finished dying it they had me blow drying my own hair. My hair was NOT even close to the color I chose & now it all falling out & I have always had lots , lots of hair & now I barely have anything left .
Been going here for over 15 years. The last 2 years I have put up with all kind of nonsense and bad hair cuts. Finally, I had enough of their unprofessional behavior. They claim to open at 10am. Today I waited until 10:30 and no one ever showed. The last time, the cut was so bad, I had to get my wife to fix it. Some of the stylists know what they are doing, most don't how to simply cut a man's scalp. I found another place down the street, very professional, good service, and the same price.
Ronny cut my hair and it wasn't bob cut at all plus not aligned, went to fix it and this is what he calls Bob cut I think. I always believe giving 2nd chance to people and he didn't care. I would never go back.
First hair clip is one of the best place in this area. Been here for a while and always satisfied with my hair cut. All the staffs are very friendly and helpful. Will definitely recommend to all my friends.
I had my haircut here a few times. Danny is my hair stylist. He is very good at what he does. The environment is very friendly and everyone there is very professional.
I showed Ronny a picture of what i wanted and he gave me exactly what I wanted and showed me how to maintain and style my hair in the future. Overall a pretty fun visit

Place Pictures

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First Hair Clips Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location