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First Class Barber

2C High St, Grays RM17 6LU United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 07:00 PM

Quick Facts About First Class Barber

First Class Barber place, based on the provided comments, seems to have both strengths and weaknesses. To analyze the strengths and weaknesses in detail, the comments will be divided into two categories: strengths and weaknesses.
Strengths:
1. Top-class barber: One customer mentioned that Hasan, a barber at the place, is a top-class barber. This indicates that there is at least one highly skilled and capable barber working at the establishment.
2. Authentic Turkish barber: Another customer mentioned that the place is the best local authentic Turkish barber. This suggests that the business has a unique selling point and offers a specific style or technique that sets it apart from others.
3. Good service and friendly staff: A customer mentioned that they received good service and that the staff were friendly. This indicates that the business has a focus on customer satisfaction and aims to create a positive experience for their clients.
4. High-quality haircut: One customer commented that the place provides a high-quality haircut. This suggests that the barbers have good technical skills and are capable of delivering satisfactory results.
5. Reasonably priced: A customer mentioned that the place is reasonably priced, which indicates that the business offers good value for money. This can attract budget-conscious customers and contribute to customer satisfaction.
Weaknesses:
1. Lack of professionalism: Multiple comments highlighted issues with professionalism at the barbershop. Customers mentioned that the barbers were not professional, lacked communication skills, and wore headsets while working. This suggests a lack of focus on the customer and a potential disregard for providing a professional grooming experience.
2. Inability to follow instructions: One customer mentioned that the barbers did not listen to clear instructions and were more focused on their earpieces. This indicates a problem with attention to detail and a failure to meet customer expectations.
3. Inconsistency in service: A customer mentioned that on their first visit, they had a good experience with a quality haircut. However, on subsequent visits, the barbers refused to accommodate their preferred style. This inconsistency suggests a lack of flexibility and adaptability in the services provided.
4. Language barrier: One customer mentioned that the barber had to ask someone to translate because they did not understand what "messy" meant. This language barrier can lead to miscommunication and potentially unsatisfactory results for customers who have specific style preferences.
5. Negative customer experiences: Multiple customers expressed dissatisfaction and mentioned that they would not return to the barbershop. These negative experiences can harm the reputation of the business and deter potential customers from trying their services.
In conclusion, First Class Barber place has strengths in terms of having a top-class barber, being an authentic Turkish barber, providing good service, offering high-quality haircuts, and being reasonably priced. However, there are clear weaknesses in terms of professionalism, communication, ability to follow instructions, consistency in service, and negative customer experiences. These weaknesses should be addressed to improve the overall customer experience and reputation of the establishment.


Best KBFKR Reviews

Not professional, zero communication with customer, barber on his headset. Not coming back. 14£ for a child for a horrible haircut.
Never again, the guy didn’t listen and chopped all my hair off because he couldn’t cut it properly even after I told him how to. Then used product to try hide his mess. Constantly just changing the music on his AirPods and not paying attention , think I got unlucky as the rest of them looked like they knew how to cut hair
Best local authentic Turkish barber. Hasan is a top class barber, vety friendly.
Offered a drink..
I had really long hair (9 years worth) and chose the place in June 2022 to get the chop. I didn't want a smart look, I wanted scruffy, messy. The cut was good and good service. Loads of my hair on floor ????.
The second time a few weeks later the barber wasn't sure what messy meant, and had to asked someone to translate. It was quite a good cut.
The third and forth time over the last few weeks the barber refused to do a messy cut, and I can make it messy my self. They only do smart cuts.
For that reason I won't return. Apparently the customer is not always right!
Best hair salon I've ever been to their so friendly, reasonable priced and azing stylist and beautifully decorated salon - lee-ann and Blero
Came in here with my son after a botch job haircut in Romford! Luckily Husseyin saved the day! Thank you so much for sorting my son's hair! We will definitely be back here again. Thank you!
Not the most professional barber service , very care free and slightly unprofessional socially but a really high quality haircut. They do their job really well, are nice to you and that's all there is to it.
Wouldn't recommend to anyone. They dont listen to clear instruction, more listening to their earpiece shoved in their ear. Totally rubbish

First Class Barber Info

Amenities

Accessibility
  • Wheelchair-accessible entrance
Payments
  • Cash only

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location