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Exclusive Kuts

+1 302-533-6862
430 S Old Baltimore Pike, Newark, DE 19702 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Exclusive Kuts

Exclusive Kuts place, based on the comments provided, has a mix of strengths and weaknesses. It is important to analyze the comments to get a comprehensive understanding of the overall reputation of the barber shop.
Strengths: 1. Friendly and professional staff: Multiple comments mention that the staff is friendly and polite, both in person and over the phone. This suggests a positive customer service experience. 2. Attention to detail: One comment praises Javy, a barber at Exclusive Kuts place, for having the best eye for detail. This indicates that the barbers at the shop may have the skills and expertise needed to give precise haircuts. 3. Prompt service: One customer states that they were seen promptly, which suggests that the shop values timeliness and efficiency. 4. Good cuts: Despite some negative experiences, a few comments mention receiving good haircuts at Exclusive Kuts place. This suggests that there may be skilled barbers at the shop who can deliver satisfactory results. 5. Multilingual staff: A comment mentions that the staff can speak both Spanish and English, which can be beneficial for customers who prefer to communicate in either language.
Weaknesses: 1. Inconsistent quality: One customer mentions receiving only one good haircut out of multiple visits. Additionally, another comment states that some of the barbers at the shop do not know how to cut hair properly, leading them to use black dye to fix mistakes. This inconsistency in quality may be a recurring issue and can be a significant weakness for the shop. 2. Unprofessional behavior: One customer describes a negative experience where the barber they scheduled an appointment with did not show up, and the other barbers in the shop mocked and ridiculed them. This unprofessional behavior can create a negative atmosphere for customers and deter them from returning. 3. Possible discrimination: A comment implies that Exclusive Kuts place may have a bias against Black people and women. Discrimination in any form is a severe weakness that can harm the reputation and success of a business.
Based on the comments, it is evident that Exclusive Kuts place has both positive and negative aspects. The strengths, such as friendly staff, attention to detail, prompt service, and good cuts, can contribute to a positive customer experience. However, the weaknesses, including inconsistent quality, unprofessional behavior, and possible discrimination, can greatly impact the reputation and customer satisfaction.
In order to improve and address these weaknesses, Exclusive Kuts place should focus on implementing consistency in the quality of haircuts provided and ensuring that all barbers have the necessary skills and training. It is also crucial to address any issues of unprofessional behavior and discrimination, as these can be highly detrimental to the reputation and success of the business. Additionally, the shop should take customer feedback seriously and use it to make necessary improvements to enhance the overall experience for their clients.


Best KBFKR Reviews

even one star too much for that barber shop , Not professional At all , they messed up my hair , i showed him picture how i want my hair cut , he didn’t know anything, i don’t know how become a barber if you really don’t know how to cut the hair customer , from the picture you saw , Why you a barber ?
and they use black dye to try to fix their errors.
not professional at all , wasting money and time ,
i really feel so bad for people go there ,
I WILL NEVER EVER GO THERE ANYMORE
DO NOT GO THERE I RECOMMEND YOU
NOT RECOMMENDED AT ALL !!
I scheduled an appointment last week for today with Adrian at 10 AM. Adrian never showed up. And, after waiting 10 minutes for Adrian, the other barbers in the shop proceeded to mock me and ridicule me for absolutely no reason. They seemed as though they did not want my business and so I left. If ever there were a front for a mafia or some sort of other illegal operation, this hair shop is one of them. I do not recommend it. Also, they seem not to like Black people or women here.
Been getting my hair cut from Javy for years. A business owner that takes pride in his shop and the best eye for detail in the biz.
Friendly staff, and great cuts. I typically pay $40 for the cut without the tip. Staff speak Spanish and English.
Had my haircut multiple times at this location and I can honestly say that I only received one good cut here. A few of the barbers do not know how to really cut hair as the use the black dye to try to fix their errors. Even as a great paying customer the service provided here was horrible. I will never go back to this shop and I fell bad for anyone that is going through the same thing.
Very polite in person and over the phone. We were seen promptly, and my son was pleased. Booked another apt for my eldest boys. I hope they like their cuts,so my search for a barber is over! We shall see…
Great spot. First time there, had an appointment set for when they opened. Was great cut. Clean, friendly fellas. Got what I wanted, in and out.
This is my favorite barber. I have never had a bad cut. Most of the chain places will be hit or miss until you find the one or two people who rock. Not here!
The staff here is always friendly and professional. Their cuts are always sharp and well done.
For the best experience, call and set an appointment beforehand. Once you've gotten your cut, ask your stylist for his card. Each guy there has his own card and, assuming you love your cut, getting his card will help you schedule your next appointment directly with him.
Check these guys out- you won't be disappointed.

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Exclusive Kuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Gender-neutral restroom
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday Closed

How to go there

Location