Elite Nails

+1 530-662-6144

68 W Court St, Woodland, CA 95695 United States of America

Open Today: -

Quick Facts About Elite Nails

Strengths of Elite Nails Place:

1. Some customers have had positive experiences with certain technicians. One customer mentioned that Kimberly is great, highlighting the presence of skilled and talented staff members in the salon. This indicates that there are employees who are capable of providing quality services.

2. Elite Nails Place has received praise for their work on nails. A customer mentioned that their nails looked great and that they were satisfied with the outcome. This suggests that the salon is capable of achieving aesthetically pleasing results.

3. Helen was specifically mentioned as providing an amazing service, suggesting that there are individual employees who excel in their work and provide exceptional service to customers.

4. Elite Nails Place is regarded as one of the best nail salons in the Woodland area by some customers. This indicates that the salon has built a positive reputation within the community and has a loyal customer base.

Weaknesses of Elite Nails Place:

1. Inconsistency in service quality is a recurring issue. A customer mentioned that the quality of waxing services at the salon can vary depending on the technician. This indicates a lack of consistency in service delivery, which can lead to customer dissatisfaction.

2. Failure to address customer concerns is another weakness of the salon. A customer expressed discontent with their service but stated that the salon was unable to do anything to rectify the issue. This lack of responsiveness to customer feedback can create a negative impression of the salon and lead to a loss of potential repeat business.

3. Poor communication and disregard for customer preferences are evident in several comments. One customer mentioned that a nail technician repeatedly ignored their request for a gel manicure and instead insisted on performing a dip powder service. This indicates a lack of attention to customer preferences and a failure to provide the requested service.

4. Hygiene concerns have been raised by a customer who mentioned that the salon does not properly sanitize their tools. This is a significant weakness as it raises health and safety concerns, potentially putting customers at risk of infection or other health issues.

5. Pricing and upcharging issues have been reported by multiple customers. One customer expressed frustration at being charged significantly more than the advertised price for a service, while another mentioned feeling ripped off by the salon. This demonstrates a lack of transparency in pricing and raises concerns about the salon's integrity and fairness towards customers.

6. Inadequate training and customer service skills are highlighted in the comment about the lash extensions service. The technician did not listen to the customer's requests and provided a rough and unsatisfactory service, leading to eye irritation. This suggests a lack of skill or training in providing lash extensions, as well as a disregard for customer comfort and satisfaction.

In conclusion, Elite Nails Place has some strengths, such as skilled technicians and positive feedback from certain customers. However, they also have several weaknesses, including inconsistency in service quality, failure to address customer concerns, poor communication and disregard for customer preferences, hygiene concerns, pricing and upcharging issues, and inadequate training and customer service skills. These weaknesses need to be addressed to improve the overall customer experience and reputation of the salon.

Best KBFKR Reviews

Had waxing done, it's hit or miss, depends who you get. Pointed out I wasn't pleased but nothing they could do. Going to have to wait a couple weeks now to fix. Kimberly is great though, wish she was there. I would call ahead.

She doesn't give out five's easy, but my wife says they have got this one coming. Good job Johnnie! They look great, Johnnie

Unfortunately I experience bad service at this location. The nail tech wanted me to get dip powder when I asked her over and over that I wanted gel. Even after telling multiple times that I wanted gel she still got out the dip powder and ignored my request. When I told her that I did not want the dip powder and asked to pay for the service she had done (take off my gel nail polish) she was very rude, and told me that I didn’t understand why she wanted me to get the dip powder. I will not be going back. Not to mentioned they don’t sanitized their tools.

Helen was AMAZING!!!!

She made my ombré nails the best ever looking

Elite Nails is one of the best of woodland

I'm a 1st timer. My skin is chewed up ???????? and the edges are terrible

I came in and specified I wanted a nail REMOVAL. The business owners/employees kept offering me additional services and I kept politely declining. I only wanted my nails removed, I didn’t even care if they filed them, cut them or anything I just wanted my nails OFF. Anyway, they proceed by saying no it’s ok we can make them even and during the whole interaction I kept saying I only wanted my nails removed this is okay, and as I’m walking out the door they charge me 30 dollars for a service that was 10 dollars. I told her I said I only wanted my nails removed and she said “no you got a manicure” and I said well ok if I got a manicure I might as well add a color and she said “5 more dollars, only clear”. I have never been up charged like this in my life, I was just very disturbed by their intentions and lack of integrity. Keep your 30 dollars lol

My 3 daughters and I went for girls night out. On Wednesday 1/20/21. First time since the pandemic closed everything. I’m a busy mom we never got around to going to get our toes done. When they lifted this last stay at home order. Me and my daughters age 19, 7, & 5 went to get our toes done. I was very disappointed that I was charged $30 for my 5&7 year olds pedicures And $40 for me and my 19 thy was the very basic pedicure. I know that they are trying to recover from the shut down but I don’t think it’s right to rip people off either. We all are suffering from the pandemic. They didn’t paint my 19 years toes very well looks like my 7 year old did it they didn’t spend much time on our pedicures I will never go back there again. Nice friendly people but they rip you off and that’s not cool

I got my lash extensions done at this place however the woman doing them did not listen to my requests for what I wanted done. She was being extremely rough with my lashes, pulling them out to the point my eyes were extremely irritated. She then proceeded to charge me for a service I did not request to have done. Terrible service. Do not recommend.