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Elegant Nails

+1 716-685-9833
6354 Transit Rd #4, Depew, NY 14043 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best WLM Reviews

love my nails, so pretty exactly what i asked for. atmosphere is great and kent and linda are the best!! great price also, coming back!
I had an amazing experience here! I asked for a dip manicure and pedicure, both were done great! I am visiting from out of town and was looking for a nail salon that I could go to. I found Elegant Nails online and picked them based off their good reviews. They exceeded my expectations. The staff is very friendly and personable. I could tell they had a lot of loyal regulars. They knew everyones name when they walked in. They could tell I was a new customer, they said they’ve never seen me before. I told them I was visiting from Dallas. I will definitely come back here again next time I visit. 5 stars!! :)
Just a color change on my own nails, requested the length be shortened a tiny bit, lost 1/2 my length and was over charged because they changed the color, the sign has a price for a color change so charging me to remove the current gel color (that was put on by them to begin with) was a scam, the sign says "gel color change" is one price. Not going back
This was my 1st time at Elegant Nails & the reason I went there was because of all the wonderful reviews - some ladies have been going there steadily for 10-20+ years! Trust me the reviews don't lie. Ken did my nails for me & he did an amazing job! From start to finish he was super friendly, efficient, clean & incredibly accommodating. With so much competition around, it's not hard to see why Elegant Nails has been around for so long. And my favorite part is how the shop is a small, intimate setting - not like all the other places, which feel like mills. I already feel like I've been coming here for years & I can't wait to go back!
I needed a full set done as soon as possible. I called at 5:30pm on a Saturday and they got me in within the next 20 minutes right before closing. They stayed later than business hours and did not rush on the nails. I've gone to plenty of nail salons and this is one of my new favorites.
The best place for nails! Fast, friendly, affordable, and beautiful!
I took the wife here one day as she wanted her nails done but was on the fence about it. She LOVES this place, the staff is so friendly and helpful and they made her feel extremely comfortable. They offer alot of other services as well and we plan on using them more often. I highly recommend them
Such a great atmosphere and the nail technicians where even better! This was my first time here and I felt so welcomed and felt great after my experience. Very very clean, courteous and overall a good business. I highly recommended this place if there in need of a good nail salon!!! ????

Quick Facts About Elegant Nails

Elegant Nails Place has received overwhelmingly positive reviews, with customers praising the quality of their nail services, friendly staff, great atmosphere, and reasonable prices. These strengths have contributed to their loyal customer base and positive reputation. However, there are a few weaknesses noted, including an issue with pricing and a lack of clear communication.
One of the strengths of Elegant Nails Place is the quality of their nail services. Multiple customers expressed satisfaction with their nails, stating that they were exactly what they asked for and well-executed. This indicates that the nail technicians at Elegant Nails Place have the skill and expertise to deliver high-quality results. Additionally, the positive reviews mention the wide range of services offered, including dip manicures and pedicures, which allows customers to choose from various options to suit their preferences.
The friendly and personable staff is another strength that customers appreciate. Many reviewers mentioned the warm and welcoming atmosphere, as well as the staff's ability to remember and address customers by name. This personal touch creates a sense of familiarity and builds relationships with customers. It also indicates that the staff at Elegant Nails Place is attentive and values customer satisfaction.
Elegant Nails Place also stands out for its reasonable prices. Multiple customers mentioned that the prices were great for the quality of service received. This is an important factor for customers when choosing a nail salon, as affordability is often a consideration. By offering competitive prices, Elegant Nails Place attracts new customers and encourages loyalty among existing ones.
The efficient and accommodating nature of the staff is another strength highlighted by customers. One reviewer noted that a technician named Ken did an amazing job, from being friendly and efficient to maintaining cleanliness throughout the process. This suggests that Elegant Nails Place values professionalism and efficiency in their service. Another customer noted that the salon was able to accommodate her request for a full set of nails on short notice, even staying late to ensure the job was done properly. This level of flexibility and dedication to customer satisfaction can be an important competitive advantage.
Despite these strengths, there are a couple of weaknesses that were pointed out by customers. One customer had an issue with pricing, feeling that they were overcharged for a color change service. They pointed out that the sign advertised a specific price for a gel color change, but they were charged extra to remove the current gel color. This discrepancy in pricing could be a cause for concern and might lead to customer dissatisfaction. Clear communication about pricing policies and any additional charges could help prevent such misunderstandings.
Another weakness identified is the lack of clarity in communication about services. One customer mentioned that she requested a slight length reduction but ended up losing half of her nail length. This indicates a miscommunication between the customer and the technician, resulting in an unintended outcome. Improving communication and ensuring that customer preferences are accurately understood could help prevent such incidents.
In conclusion, Elegant Nails Place has several strengths that contribute to its positive reputation, including the quality of their nail services, friendly staff, great atmosphere, and reasonable prices. These factors have led to a loyal customer base and positive reviews. However, there are a few weaknesses that should be addressed, such as the issue with pricing and the need for clearer communication about customer preferences. By addressing these weaknesses, Elegant Nails Place can further enhance the overall customer experience and maintain their positive reputation.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed
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Location