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Eatzen Chinese Restaurant

+44 1269 862662
21 Heol Y Meinciau, Pontyates, Llanelli SA15 5TR United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 11:00 PM

Quick Facts About Eatzen Chinese Restaurant

Eatzen Chinese Restaurant appears to have several strengths based on the comments provided. The first strength is the quality of the food. Multiple reviewers mentioned that the food was nice, fresh, and served warm. They also stated that they have never had a bad meal at the restaurant and would eat the food again.
Another strength mentioned is the portion size. One reviewer specifically mentioned that there was plenty of food, indicating that customers are likely to get value for their money.
Despite the busy nature of the restaurant, it seems that booking a table in advance can alleviate any potential issues with seating. The comment suggests that if you book, you'll be fine, implying that the restaurant has a reliable reservation system.
The option for takeout is also seen as an advantage by some customers. One reviewer mentioned that they would prefer to get their food as takeout rather than dining in due to the slow service during busy times. This shows that the restaurant accommodates different preferences and offers the convenience of takeout options.
Based on the comments, it is evident that the food at Eatzen Chinese Restaurant is highly recommended. Reviewers expressed their satisfaction with the food, with one even stating that they would eat as much as they could because it was so good. This positive feedback indicates that the restaurant is successful in delivering tasty and satisfying meals to its customers.
However, there are some weaknesses that should be considered as well. One repeated criticism is the slow service. Several reviewers mentioned that the restaurant can get busy, leading to longer waiting times and delays in placing orders. While one reviewer suggested that booking a table in advance can help avoid this issue, another reviewer stated that they experienced slow service despite having booked.
Some customers also mentioned that they found some of the staff rude. This can be viewed as a weakness as it can create a negative dining experience and impact customer satisfaction. Additionally, one reviewer mentioned that the small size of the restaurant allows for the overhearing of conversations at neighboring tables, which could make some customers uncomfortable.
Another weakness mentioned is the slightly cold service. While customers generally enjoyed the food, they noted that the service lacked warmth and friendliness.
Lastly, one reviewer mentioned that on New Year's Eve, the restaurant was busier than normal, leading to longer wait times for both dine-in and takeaway orders. While it is understandable that holidays can be busier, it is still a weakness as it may result in customers experiencing longer waiting times.
In conclusion, Eatzen Chinese Restaurant has several strengths including good food, generous portion sizes, and the option for takeout. However, there are also weaknesses such as slow service, occasional rudeness from staff, cold service, and longer wait times during busy periods. The restaurant should focus on addressing these weaknesses to provide a better overall dining experience for its customers.


Best KBFKR Reviews

Really nice food. Can get busy at times. But if you book you’ll be fine. We eat there once a month or so and have never had a bad meal. The food is fresh and served warm
The food was good but they were incredibly busy so the service was very slow. They give you a two hour limit but after an hour and a half we were still waiting to give our order for the mains. Would eat the food again but probably take away not dine in.
Food was very nice and plenty of it.
Service was good but found some of the staff a bit rude. Small room and are able to hear what the table next to you are talking about.
Highly Recommend.
Eat as much as you can and believe me, we ate as much as we could , food was stunning, definitely going back.
We went for evening buffet on 22/09/22.Both my wife and I thoroughly enjoyed our buffet meal.Starters we had prawn crackers, seaweed, 2 types of ribs cantonese and salt and chilly .spicy squid and a lovely chicken and sweetcorn soup.Main course was crispy beef, mixed veg,satay mushrooms and really nice beef curry .We had egg fried rice with Main course.
Been here numerous times never had a bad meal one of our favourite places to eat
Always enjoy the food here. Service is a bit cold, but the food is worth it
Eatzen cooks amazing food. Full Stop.
New years eve has been busy busy busy and both covers and takeaways have taken longer than normal. But worth the wait. Lovely food, the front of house worked exceptionally hard. Well done Eatzen.

Eatzen Chinese Restaurant Info

Amenities

Service options
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • All you can eat
  • Late-night food
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • NFC mobile payments

Today

Opening Hours

Monday Closed
Tuesday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:00 PM
Thursday 02:00 AM - 11:00 PM
Friday 02:00 AM - 11:00 PM
Saturday 02:00 AM - 11:00 PM
Sunday 02:00 AM - 11:00 PM

How to go there

Location