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Crystal Nail Spa

+1 614-899-9904
7397 OH-3 #5, Westerville, OH 43082 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About Crystal Nail Spa

Crystal Nail Spa has a number of strengths based on the comments provided. These strengths include excellent customer service, skilled and friendly technicians, creative and detailed work, and a commitment to customer satisfaction.
One major strength of Crystal Nail Spa is their ability to accommodate walk-in customers. In one comment, a customer mentioned that they did not have an appointment but were still able to get their nails done right away. This shows that the salon is able to handle a large volume of customers and prioritize their needs. This flexibility and efficiency benefit both the customers and the business.
Another strength is the expertise and proficiency of the technicians, specifically Frank and Angela. Multiple comments praise these technicians for their skill and professionalism. Customers mention that Frank did an excellent job on their nails and that they were satisfied with the results. Angela is also praised for her attention to detail and considerate service during a pedicure. These positive reviews indicate that Crystal Nail Spa has experienced and competent staff members who can meet the needs and expectations of their customers.
Crystal Nail Spa is also commended for their creative work. One customer mentions that for their 50th birthday, Frank did Wonder Woman nails that left them completely satisfied. This shows that the salon is capable of providing unique and personalized nail designs, catering to the individual preferences and tastes of their customers. This creativity can set Crystal Nail Spa apart from other nail salons in the area, attracting customers seeking something special and different.
Additionally, the salon's commitment to customer satisfaction is evident in the comments. One customer mentioned that they accidentally messed up their toe after a pedicure, and the salon fixed it for them free of charge. This demonstrates that Crystal Nail Spa values their customers and is willing to go the extra mile to ensure their satisfaction. This level of service can build customer loyalty and generate positive word-of-mouth, leading to repeat business and attracting new customers.
Despite these strengths, there are also a few weaknesses indicated in the comments. One negative review mentions that the customer had a bad experience with lifted nails after just a week, potentially indicating poor product quality or improper application. The customer states that they would not let the salon touch their nails again. This negative experience could harm the reputation of the salon and discourage potential customers from trying their services.
Overall, Crystal Nail Spa seems to have several strengths in terms of customer service, skillful technicians, creativity, and commitment to customer satisfaction. However, it is important for the salon to address any issues regarding product quality or application techniques in order to maintain a positive reputation and retain customers. By capitalizing on their strengths and addressing any weaknesses, Crystal Nail Spa has the potential to become a preferred nail salon in the area.


Best KBFKR Reviews

I didn’t have an appointment and they took me right away. I got Frank as my technician and he was very nice he did a great job on my nails and was overall very friendly and professional. I think i found my new nail place. Thank you Frank!
Typically when people do dip nails, they are bulky and unnatural. Mrs. Diane and Mr. Frank are incredible and my nails speak for themselves!
I am moving my original review of Nail Studio to this place because they moved across the street and changed their name, but it's the same place:
I went here for a full pink and white set, not even 2 weeks ago. I usually go 3 weeks in between balances when I am getting nails done. A week in, they starting lifting from the back, giving a HUGE POTENTIAL for fungus. I told them I wanted them to take them off no charge, as I don't want a fungus to grow. She said 20.00 to remove them and offered to balance them. Not on your life would I let these people touch my nails ever again. She claimed they needed balanced, but a balance is when they grow out, not lift from the back. I haven't ever had this happen. Go to La Vie nails by Jommy Johns. I showed them my nails. They couldn't believe this was a new set and didn't charge me to take them off. They just earned my business. It's just as close and their quality is much better (I know people who have been going there for awhile) SAVE YOUR MONEY FROM Crystal Nail Spa.
Kind, efficient, clean and creative!
Been here for more than 2yrs.
My Frank is better than yours.
I'm always satisfied when I leave.
For my 50th he did Wonder Woman nails. I was completely satisfied!
1st visit and it is a very nice salon everyone was friendly! Frank is was a great tech(my nails were a mess)
Frank was great and I'll definitely be back. First time I've ever gotten perfect nails!
Frank is the BEST nail tech ever. He never disappoints & is 100% worth the price.
Went in today for the first time to get a pedicure. It was the best pedicure I have ever received. Angela was very attentive to detail and considerate. I accidentally messed my toe up and had to go back and they fixed it for me at no charge even though it was totally my fault. HIGHLY RECOMMEND.

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Crystal Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 06:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location