CONGRESS NAILS

+1 561-946-8997

80 S Congress Ave, Delray Beach, FL 33445 United States of America

Open Today: -

Quick Facts About CONGRESS NAILS

Congress Nails is a salon that appears to have both strengths and weaknesses based on the customers' comments. On the positive side, one consistent strength is the beautiful salon and overall fun relaxing atmosphere. Customers mention that from the moment they walk in, they feel a sense of relaxation and enjoyment. This is important for a salon as it creates a positive and inviting experience for customers.

Another strength highlighted by the customers is the talented technicians. Multiple comments mention how the nail technicians at Congress Nails do an amazing job, and they never disappoint. This suggests that the technicians have a high level of skill and expertise, which is crucial in providing quality service to the customers. Additionally, customers specifically mention the great service they received from nail technician Ze. This indicates that there are individual technicians within the salon who excel in their craft and leave a lasting impression on customers.

The new management of Congress Nails is also seen as a strength. Several comments express appreciation for the new management and their impact on the salon. Customers mention positive experiences with the staff and express gratitude for the care and attention they received. This implies that the new management has made positive improvements to the salon, which is likely to contribute to the overall positive experience of the customers.

Additionally, Congress Nails is commended for its affordability. One customer mentions that the prices are reasonable, suggesting that the salon provides good value for the services offered. This can be a significant strength as affordability is often a deciding factor for customers when choosing a nail salon.

However, it is important to also consider the weaknesses highlighted in the comments. One customer shares a negative experience with a technician named Jade who did a terrible job on their eyebrows, resulting in a scar. This indicates a lack of consistency in the quality of the services offered. While customers praise some technicians for their skill, there are instances where customers have had negative experiences with other technicians. This suggests that the salon may have some shortcomings in ensuring consistent quality across all technicians.

Another weakness that is evident in one comment is the lack of attention to customer dissatisfaction. The customer mentions that the new owner did not show any concern or attempt to rectify the problem with their eyebrows. This reflects a lack of customer service and a disregard for customer satisfaction. This can be a significant weakness for a salon as customer service plays a vital role in creating a positive and loyal customer base.

In conclusion, Congress Nails has several strengths, including a beautiful salon, talented technicians, a fun and relaxing atmosphere, and affordability. However, there are weaknesses to consider, such as inconsistencies in service quality and a lack of customer satisfaction. It is important for the salon to address these weaknesses in order to maintain and improve its reputation and customer base.

Best KBFKR Reviews

Beautiful salon, talented technicians and overall fun relaxing atmosphere from the moment you walk in. Highly recommend best pedicure I've EVER had. As far as nails, every single tech there does an amazing job! They never disappoint ! I love that they are under new management.

I’m usually picky about the places I go to for acrylic nails but here I loved it. My nail tech was Ze and I love her, she’s amazing. Will definitely go back for her again. Their hospitality is top tier and my experience here was very relaxing and soothing.

They did wonderful, just the way I wanted my nails to be????????

Nice staff!!

I got the best service ever me and my princess have a great time with the girls they really took care of us I appreciate you guys thanks JAY.

I love my nails Thnkz to nail tech(Zee) for doing my nails how I want thm n thy r so affordable too I’m will be bck

Me and my girlfriend went there a week ago. We enjoyed the service and the staff was very professionally. Jaye and Shirley were awesome. We will go back in 2 weeks.

I haven’t been to Congress nails in 2 years, I walked in today to find out they are now under new management, I allowed Jay to do my eyebrows for the first time and when I say she did an amazing job she did that and more.I’m so happy with my service she just amazing and a life saver lol.

I’ve been going here for years for my eyebrows, they changed ownership and last week the girl named “Jade”who did my eyebrows did a horrible job she literally shaved the front off and over waxed me to the point I got a scar on my left eyeball. She kept trying to fix it over and over you can tell she didn’t know what she was doing she was kind but Did an awful job. I remember one time some lady messed up my eyebrows Jenny the old owner Got up from her clients set and fixed my eyebrows for me. This new owner couldn’t have cared less while getting her own nails done. I will never come here again.