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Chick-fil-A Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Active military discounts
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Good for kids birthday
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This location has finally stopped allowing you to get well done fries. All of the fries are undercooked. I just got home from the drive-through and my large fry is nowhere near full. See the pictures. You can see how limp the fry is. If you’re not going to allow the option of well done at least cook all the fries longer. But I also understand that is a preference thing.. When I called the manager about the lack of fries, she was extremely receptive and genuinely apologetic offering a solution.
Ordered breakfast through mobile app. Waited in line for 26 minutes. The front vehicle didn't get served and the three vehicles behind the front vehicle did get served. We set in line waiting for the front vehicle to get served. Hash browns were mangled up and sandwich not sure what to say about it other than it's been much better before. We are locals and eat there several times a month. Only one server for two lines of traffic, felt sorry for the employee. Thank you
I really like this place, not only because I think their food is delicious, (#chicken nuggets) but I also enjoy the respectful attitudes of the employees. I think they run the place very efficiently and professionally, and I’m often very impressed with how smooth transaction is, and how quick and responsive the workers are. The only negative I would add is how it’s constantly very busy, especially the drive thru. I’ve been going here for years and yet there has not been a single time that I wasn’t stuck waiting in line behind a dozen cars. But I guess it shows how good the place is since there’s always plenty of business.
Chick-fil-A is never let me down. It's always the highest quality food and the absolute best service. No one works harder than Chick-fil-A employees. They are always the most courteous and kind and will always be willing to go out of their way to do something for you. The food is always amazing and fresh. The only disadvantage of eating here is it is a bit more expensive than most of your fast food restaurants, but it is absolutely worth your dollar. It's not your typical fast food. The original chicken sandwiches are always stellar. It's a great place. They totally deserve your business
We brought our 21 students from Second Street School to eat. Montana was so patient with our kids. William was very accommodating. We had a great experience. Thank you Chick-fil-A.
Watered down soda, Undercooked fries, and a chicken sandwich so small you would have thought the chicken had just came out of the egg. Now, since they force all of the kids that work there to stand outside with iPads, you don’t have access to a full visible menu. Their outside supervisor, walking around with his hands in his pockets, obnoxiously walks in front of your vehicle seven times while your in line. With his only objective in mind. To stand in the most inconvenient place (usually in front of your car) to get on his phone and text.
He stares at you frequently almost as if he is airport security. The hat symbolizing him as a complete authority figure. With the right to slurp on his hidden soda At any given time. The power to do absolutely nothing. From a management perspective this place is hemorrhaging money. From a customer perspective you feel every little bit of that throughout the whole experience. It’ll be “my pleasure” to never come back here.
Anna and Eric and all the Frankfort KY crew are excellent at customer service and making sure all is well for everyone. I enjoy coming back to a place that takes care of their customers!
Don't order online. You still have to wait in the drive thru line...then it wasn't ready. I live 15 minutes away, and they didn't have it ready. THEN...they were missing a sandwitch. Luckedly I checked the bag before I left the window and they saw that I was missing one. Ording online only makes it convenient for them, it doesn't give you any convenience.
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | Closed |
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