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Chick-fil-A Info
Amenities
Service options
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Delivery
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
Offerings
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Coffee
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Pets
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Dogs allowed outside
Best WLM Reviews
I love Chic Fil-A with a passion but I feel like talking to a piece of cardboard would prove to be more pleasant than talking to the folks who work this branch. Dry, unprofessional, flat out rude, and filled with attitude would sum up how the staff here behave.
Just put up some self serve kiosks and save us from the people here projecting their own personal misery onto us paying customers.
Have only had Chick-fil-A a hand full of times, I don't get the hype!?!
Food is just okay. Service at this location is very slow and hardly ever busy. Also, the menu only has about 4 options and at over 10$ for barely a meal, nope, not for me.
Chick-fil-a is known for customer service and people at this place do not know exactly that.
Mentioned twice that I do not need fries and was billed for it.
Asked for a vanilla shake and received one with whipped cream dripping all over it.
Needs some training and management.
It is a fact that this place can be crazy busy sometimes, but this station is one of the busiest in entire nation so....
They do have great salads and chicken sandwiches as well...
Manager Antonio is a very professional and courteous with everybody he interacts!!
I asked for extra chick fil a sauce and the guy at the register just stared at me and said no. I checked my bag when I was on the train and they didn’t give me a single packet of sauce. Why don’t they just live off government benefits if they don’t want to work?
Paid for a spicy chicken breakfast sandwich and it was not in my bag. I didn’t realize it until it was too late to walk back and get the order corrected.
This Chick-fil-A needs to do a better job at who they hire, horrible customer service and nasty attitude from the employees.
Nuggz and Sriracha are GOOD when you're waiting for a late train (Can of Coke courtesy of Amtrak's Metropolitan Lounge ❤????????). No ordering ahead on the app, service was quick and fine. Store is located downstairs inside Union Station
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 07:00 AM - 07:00 PM |
|---|---|
| Tuesday | 07:00 AM - 07:00 PM |
| Wednesday | 07:00 AM - 07:00 PM |
| Thursday | 07:00 AM - 07:00 PM |
| Friday | 07:00 AM - 07:00 PM |
| Saturday | 07:00 AM - 07:00 PM |
| Sunday | Closed |
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