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Chick-fil-A Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Active military discounts
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Good for kids birthday
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Abysmal service and food quality. First time at Chick Fila for months. Went thru the drive thru. The cashier threw my coins in the car. The fries were barely warm and tasted funny. The chicken strip was awful and barely warm. Also got the wrong sandwich. After eating some of the fries and two pieces of chicken-- then spitting out the rest I was afraid to touch my drink. My belly rumbled so bad, I felt poisoned to be honest. Chick-fil-A is hiring really rude and terrible workers now. No wonder the food quality has gone down.
The service was fast and Caleb was friendly taking our order in the drive thru. My husband’s chicken sandwich was not cooked thoroughly, he ended up spitting it out. My grilled nuggets container had a huge hole in the bottom. I didn’t notice at first and put buffalo sauce inside then when I shook the container, Buffalo sauce went everywhere. The chicken also tasted gross and the fries were barely warm. $25 for both of our meals and we couldn’t even stomach them. By far the worst Chickfila experience and location we’ve visited.
This this is now the second time I've given this place a chance to see if they would up their game a little.. We went back ordered our food peak through to make sure everything seemed to be there... And we after we got home and opened our food we realize that they got several items wrong again.. I honestly love chick fil a and I don't have a problem with the food itself it's just gotta be the right order there's certain things we can't eat and that's why we come to chick fil A.... Please Look into this so we can continue coming instead of having to drive all the way to another location...
Service was fast and there was hardly a wait. Set up for this drive thru/parking area wasn’t the greatest. Food was less to be desired. Nothing like biting into an undercooked chicken sandwich. Unfortunately we were already on 81 by the time we noticed.
The Chick-fil-A in Roanoke Va is always a good choice for me. Healthier choices of food. The place is always clean in spite of being extremely busy every visit. The employees are always friendly and greet you with a smile. I would recommend them for a quick bite to eat.
One of the best Chic fil as I have been to. The staff was extremely friendly, and not in an overly sickening kind of way. The drive through was one of the most quick and efficient that I have ever witnessed. We ate in the store and watched the flow of cars. They seemed to never have to stop, once their order had been taken. Thanks to the crew at this particular facility. Keep up doing what you do.
This Chick-fil-A is always amazing. The food is great. The service is great. I love this one. The one in the mall is terrible though but this one is amazing. I always get the grilled chicken and it is the best grilled chicken of any restaurant I’ve ever eaten it five stars all the way.
We went at a bit of a weird time. We ate lunch at 10:30am. The restaurant was clean, my order was perfect, the food hot, the service was fantastic as usual. I have yet to be disappointed in Chick-fil-A.
Quick Facts About Chick-fil-A
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | Closed |
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