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Certified Auto Body & Services Center

+1 301-934-0700
4810 Crain Hwy, White Plains, MD 20695 United States of America
Open Today: 08:00 AM - 05:00 PM
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Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Mechanic
  • Restroom
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Best WLM Reviews

This shop is amazing! The side of my car was damaged in A hit and run, and my insurance company recommended them. They amazing from beginning to end. I had never done this before, but they made the process easy and simple. The ladies at the front desk were so kind and helpful! My car looks great and they went above and beyond with their service. I highly recommend this company, and would defiantly use them again in the future (if needed lol) thank you!
I cannot say enough good things about this body shop. We were involved in a collision and the insured had less than fantastic insurance. Despite that, they got our vehicle in and started work right away. The insurance proved incredibly difficult to work with, but through it all everyone at Certified Auto Body was kind, communicative, and went above and beyond to help us and get our family back into our vehicle. Oh, and the work was excellent too! So glad to be able to support a local business and I can say without a doubt that they have secured a customer for life with our family. Thank you to everyone at Certified Auto Body. We won't forget your kindness!
Shout out to Don and the folks over at Certified Auto Body for providing excellent service on fixing some damage to our Toyota Prius today. A business that’s been in the community for 29 years and their commitment to service reflects the reason for their longevity. Thanks again!
No problem with waiting a month to get my car serviced. Where the problem lies is the communication with this establishment. Originally I was told the car would take a week for service. I also understand parts go on back order. It turned into almost 4 weeks. I only got updates on the progress when I reached out.I was told multiple times the car would be done on this day and it was not. I even called out of work on these days for nothing because the car was not ready. From the first inspection I told the shop my car was shaking when braking. Now that I have my car back the shaking while braking is still an issue. The first response they gave me was take it to whoever did your brakes. They could’ve told me that they don’t service brakes and rotors and I wouldn’t have even chose them as the shop to do the work because they simply don’t have the expertise I need. All together I have $3k worth of repairs and the main issue still isn’t fixed.
Top notch service from beginning to end. Very helpful. They explained the process, patiently and thoroughly. My car was ready in about half the time they first estimated. The day we picked up the car, we found some minor surface damage that was not part of the estimate, and they corrected that as well, on the spot. I hope my vehicles aren't in any accidents in the future, but if they do, I'm coming back to this place without question!
Certified Auto Body did a great job on repairing my car. They even washed it. So when I came to pick it up, it looked brand new. Friendly, helpful staff. Even took me down to the car rental.
Pretty disappointed. Seemed like a fair enough price (bit high but its painful work), but they were short staffed and backed up; couldnt fix my car for a month, and the repairs would be a week. They could make time for a mechanic to cut their grass though. Went north 15 minutes to some hard working dudes who are turning my car around on the spot in 3 days.
Not at all digging them for being short staffed. That's understandable. Lots of work, and not a lot of shoulders to share the load could lead to a snowball effect in both ways. Hope they can tie together a cohesive team to tackle it.
I'm digging them on the lawn care. Sure, it has to get done, but does a mechanic have to do it? During business hours? Shortstaffed, but that seems like ineffective time management.
Oh, and the receptionist was at a desk behind a desk, and I was kind of treated like a threat. Probably a covid precaution, but a prominent sign would serve the purpose.
Our daughter’s car was badly damaged and we thought it wasn’t repairable. We brought it here and the service was outstanding. In just over a week they had completely repaired her car. They spent time explaining all of the damage and their estimate was right on the money. I felt they were completely honest and upfront. The car looks beautiful and is driving better than ever. We will definitely refer friends.

Quick Facts About Certified Auto Body & Services Center



Today

Opening Hours

Monday 08:00 AM - 05:00 PM
Tuesday 08:00 AM - 05:00 PM
Wednesday 08:00 AM - 05:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday Closed
Sunday Closed
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