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Carcuzzi Car Care Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best WLM Reviews
These guys were able to replace my serpentine in half the time (thus almost half the cost) a previous repair shop took to complete the repair 60,000 miles earlier. I am very happy I still have beer money this month. Will be returning for future repairs.
I brought my car to Carcuzzi to have a wheel bearing repaired. The estimated price was $335 just for the part. I assumed this was standard pricing. I was also due for an oil change so I scheduled both to be done. When the work was done, I thought the total was steep but had to get my car back for work the next morning and paid over the phone. Once I received the bill, I did my research into the costs. I also had my father, who has done mechanic work for most of his life, look at the bill. We were both shocked at what I was charged. The wheel bearing sells for $195 in store at Napa and they charged me $335 for it. I called Napa myself and the representative agreed that it was a steep increase and the exact bearing that was used was not $335 in their store like I was told by Carcuzzi. On top of that, they charged me $152 to diagnose and repair the car, $112 in total for an oil change, and plus the sales tax which all totaled $647.
I am fresh out of college and working two jobs, paying loans, and the rent on two apartments. It’s incredibly discouraging to have been so blatantly overcharged and taken advantage of. Carcuzzi denied these prices were unreasonable, however, I contacted multiple people and utilized my resources in the local area to confirm that these prices were crazy. Carcuzzi lost myself and friends in the area as customers.
Courtesy and care to clearly explain work to be done, suggestions and follow up. Work done as stated with great results. Autstanding care for customers.
When I took our car to the shop in Philadelphia for oil maintenance, I was told we also needed new rear shocks at a cost of hundreds of dollars. I was skeptical. When we arrived in Saranac Lake, I took the car to Carcuzzi, told them what I was told and asked them to please check the car and if I needed new rear shocks, go ahead and do it. Literally, within 15 minutes of leaving the car, I received a text telling me the car was ready. When I returned to Carcuzzi, Dave told me I did not need new rear shocks. Everything was fine. When I insisted on paying for their time, Dave told me they didn't do anything, thus no charge. One week later, I did have a problem (I could see it myself), took the car to Carcuzzi and within an hour, Bob fixed it, and more, and charged me an incredibly reasonable price. These guys deserve a lot more than five stars.
I made an appointment to bring in my 93' Ford Ranger on a Monday. After dropping it off, a few hours later I was given a damage report with an estimate over the phone. They were quick and professional in their practice. 3 days later, my truck was done and good to go! Call them over the phone to schedule, they make it easy. I highly recommend them for general repairs or other services.
I was in town for a hiking trip when my car broke down unexpectedly. They were able to see me on short notice and fix my car the same day.
I’ve taken my car here a couple times in the past year for a couple of different things. They do some good work in a timely manner and are straight up with any problems they find. This is going to be the first place I bring my vehicle for service and repairs from now on.
I was in the area on a kayaking trip when my tire was going flat. When I showed up at Carcuzzi's door without any warning, they were professional, extremely helpful and very efficient in repairing my tire. In fact, they were so good, I made the morning paddle. If I lived there, I would definitely have my car serviced by them.
Quick Facts About Carcuzzi Car Care Center
Today
Opening Hours
| Monday | 08:00 AM - 04:30 PM |
|---|---|
| Tuesday | 08:00 AM - 04:30 PM |
| Wednesday | 08:00 AM - 04:30 PM |
| Thursday | 08:00 AM - 04:30 PM |
| Friday | 08:00 AM - 04:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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