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Cambridge Street Auto Service

+1 617-254-7900
445 Cambridge St, Allston, MA 02134 United States of America
Open Today: Closed
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Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Oil change
Amenities
  • Mechanic
  • Restroom
Planning
  • Appointments recommended

Best WLM Reviews

Just got an inspection sticker and it only took ten minutes! Super easy process. Would recommend!
Came in to do an inspection ar 5:53pm
When I approached an employee and politely ask if they could perform a car inspection, he just said NO.
So customer service is very low, as I would expect with service, im not aure
Please avoid doing business with these guys at all means. The owner Brian is dishonest.
I got an initial quote of $800 to replace the bumper from a guy called Rafal. But it took them 2 MONTHS to finally replace. They are incompetent. Also they UPCHARGE TWICE. The first time they asked me to pick up the car, said they had to buy an extra bracket, $250 additional. The third time they couldn’t name the thing they replace. $65 additional. They said it’s something external but they just didn’t include in the original quote. Unprofessional. They upcharge cuz they can.
We called them 5+ times to followip, waiting in the shop for 30 min each time they call us to pick up. We dropped off the car 3 times.
I had gotten my car detailed at this place. They didnt clean the car throughly the first time and I had to go back the next day to ask them to finish. Thought it was an accident but seems like they consistently avoid to finish the job they are paid for.
My tire had a screw in it and I went to another mechanic and they wanted to charge me $100 plus for a new tire. I took the car to this mechanic for a second opinion. In just 15 minutes, they diagnosed the problem and fixed the tire, and they only charge me $25 for it.
I would definitely recommend to go to this mechanic, they are honest people, I have been there before and they always give me a very fair rate.
Took my vehicle to CSA to be repaired after an accident. Upon picking up my car (which was in the shop for two weeks) the auto shop presented the bill to me instead of my insurance company. I paid the bill since I was told by the auto shop that it had been pre approved by my insurance. Only now do I realize that the receipts they provide are not valid as they do not show individual part numbers and prices. Without knowing, I paid a surplus of $500 to auto shop upon picking up my car. When asked for a invoice by my insurance, the auto shop denied. After waiting a month for my insurance to obtain an invoice, I called the auto shop to get one my self. They said that the insurance did not ask for an invoice. So I gave them my email and requested that the invoice be sent to me. Over a month later, after two emails and three calls to the shop, I still have not been able to obtain an proper invoice for the charges made on my vehicle, different and conflicting responses given by the auto shop every time I called. I asked for the owners contact information and was refused. The manager, Brian, presents as friendly and upfront but after this experience of not being able to obtain something so basic as an invoice, I can only conclude that this shop is dishonest, deceiving, and engaging in pricing/parts fraud. A complaint was filed with Better Business Bureau.
I think Brian, and the whole team of experts mechanics are great, very friendly, professional and they’ll definitely repaired your vehicle without a problem. I been going there for years and I haven’t has a problem with anything that they do to repair car. I highly recommended! Thanks to Brian and the team!
Saul
Please never go there. I paid over $1,000 to fix my car but they replaced the wrong parts and charged me. My car was still on the alarm and not moved. I have to go to the original dealership and they said this guys are totally fraud!!! I am still wondering why they changed the wrong parts and charged me over $1,000!!!
I had to wait my car over 1 months and they finally said I had to wait more and more. They don’t have any much knowledges on cars.
PLEASE DON’t GO THERE!!!!!
Fast reliable service at a fair price. Staff were attentive and patient on a busy day. I left confident my car was getting the best service, new wheels mounted and balanced with care. Clean Shop too.

Quick Facts About Cambridge Street Auto Service



Today

Opening Hours

Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday Closed
Sunday Closed
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