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Café Zupas Info
Amenities
Service options
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Dining options
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Can’t eat here anymore. The food quality has gone down at all locations. The Ultimate Grill Cheese is actually an Ultimate Microwave Cheese sandwich on soft bread (the toasted bread made it good). Ended up spending $35 on two sandwiches and two half soups. Ridiculous, especially since the BBQ brisket sandwich was served cold and had almost no brisket on it (literally 90% coleslaw, 5% pickles and 5% brisket).
Looks like Zupas only cares about profits since their prices are high, quality is low and quantity is low. Customers in line have to wait for online orders to be filled before being attended to.
You’ve lost a longtime customer. You’re one business I wouldn’t feel bad to see go under.
I’m sorry Zupas but you have gone downhill. The last few times I have noticed big differences at this location. The Wisconsin Cauliflower soup is watered down. Used to be my favorite, not anymore. It’s not just a one off either. Keeps happening. Service is also lacking. The man standing in front of me in line became frustrated and left because the employees showed no sense of urgency. I noticed it too. The trash area was disgusting too. I have never seen anything like this in Zupas before. I hate to give bad reviews, but I hope it helps spark a change. Unfortunately I won’t be coming back. I’ve given several chances.
6 o’clock on a Wednesday not to busy, Was greeted at the counter by an employee, super kind and great attitude, food was ready very fast but checkout took close to 5 minutes, I ordered the ultimate grilled cheese and a half size tomato soup, it came with a strawberry covered in chocolate and a role, Sandwich was warm and delicious, so was soup, not to hot, just perfect, The role could have been cooked a little more and was rather bland but other than that everything was amazing! The tables were pretty clean and so was the whole restaurant, I paid $14.06 for the meal and it was ok priced, Will visit again!
TLDR: Great food, ok priced, service was decently fast on a Wednesday at dinner time.
Thank to the following Employees: Bruno and Karli
I eat at Cafe Zupas at the District quite a bit, but today they went above and beyond. I am across the country and my daughter is at home sick alone. I wanted to send her a yummy meal and some extra TLC. When I was completing the order, I forgot to add the Sprite soda to help calm my daughter‘s stomach. I called the store and they were more than happy to add some extra sprite soda to my order at no extra charge.
Thank you ???? so much, it means the world ????
I’ll preface by saying that I actually really like Zupas. I am disappointed that they have taken away some of my favorites and replaced with the bowls, which I’m not a big fan of. This review, however, is strictly for this location. The employees are very nice and try hard. But there are couple issues every single time we come (we only come during dinner time ) - the pipeline is always very busy and the cashier can’t keep up. Food is piling up to the point they have no room to stack it. Another issue is they seem not to have time to clean the tables. One time we came and there was literally only one table in the whole restaurant that was clean. All others had dirty dishes on them. That’s kind of gross and unappetizing. Looks like the staff is stretched thin, the management should find ways to address this. This has been an ongoing issue and it makes us not want to come anymore.
Tonight Josh and I went to zupas, and they went above and beyond and were just the absolute kindest humans. They set me up with a nice little meal and made the experience so lovely. And the workers at this location are absolutely fabulous!!! Thank you!
Overall it has the feeling and vibes of a place that's nice to go, and have a good time, and eat well.
Absolutely terrible experience. The fact you are paying $16 for a basic meal alone for a cafeteria style meal is a bit ridiculous. To top it off we stood in line for more than 15 minutes waiting for the staff to figure things out. They ran around completely unorganized and over whelmed is pretty ridiculous. But they didn't seem to care and majority of them were moving at a snails pace. To top it off the food was meh. We waited in line so long the soup was cold by the time we got to the register. My bbq brisket sandwich had more pickle on it than it did meat. Will not be going to any Zupas from here on out. The food and service doesn't even come close to the cost you have to pay.
Quick Facts About Café Zupas
Today
Opening Hours
| Monday | 11:00 AM - 09:00 PM |
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| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | Closed |
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