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Butterworth Auto Glass Inc Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Best WLM Reviews
Anna Kirk, my Erie insurance agent, gave me the referral in April. He came looked at it & said no repair needed.
August 2023
A rock hit my windshield on the interstate.
The next day, there was a crack across my windshield.
Contacted Derek and he agreed to do the repair after I sent the information. He quoted me a price and we set a date.
8/25/23
He and his helper complete the repair in my driveway. He knocked on my door AFTER the replacement. He didn't get my keys BEFORE as he indicated in text that he would need.
He claims he does a pre and post inspection, but it didn't happen that day.
8/29/23
I send a text with a video that my windshield wipers are not working properly & glass is all over my dash. His response is who is this and there should be no glass. Really 4 days later? He ignored me until I reached out to Anna, then I get a response. Something he should've done as a courtesy.
8/30/23
He adjusts the wipers and attempts the wipe up the fine glass and other debris not cleaned on the 25th. (pre-post inspection done though) & leaves me his brother's business card because I'm also having HVAC issues. I asked where his helper was...
He or his helper broke my visor on the passenger side & won't own it. Subaru confirmed that I couldn't break it ADJUSTING it occasionally to hold my sun visor. The area it's in coincides with a windshield repair. I reached out to him to pay for the repair & he refuses do it. I wasn't asking for the estimate price, just my deductible for using my Gold warranty. That's when I learn about the pre-post inspection he performs so this doesn't happen?
Once I said my neighbor had cameras pointed at my driveway, he calls. I didn't participate in the PRE & IF A POST WAS DONE, WHY WAS HE BACK ADJUSTING MY WIPERS AND CLEANING UP GLASS? He Did not follow his Own protocol!
Did I mention I was still under anesthesia on the 25th???
Ironically, I had to contact Consumer Protection as stated to Anna.
Fast and easy service. It was the best experience with any auto glass repair I’ve ever had.
Our truck was broken into while on vacation in Charlotte NC. I contacted 6 companies trying to get the window fixed and most wouldn’t answer or call me back and the ones that did couldn’t get it fixed for at least a week. Once back in WV I found Butterworth Auto Glass, I contacted them and left a voicemail. The owner was very quick to respond. He came out that same day and fixed the window. HIGHLY RECOMMEND! Great customer service and prices! Not to mention the new window looks great!
Road debris shattered my windshield. Butterworth Auto Glass was able to replace it at a much more reasonable cost than their competitors and they came to me! They were able to work with my schedule and we’re very professional and kind during the whole ordeal. Would 100% recommend them over anyone else.
Great guy to deal!!! Always kept me up to date a made my windshield replacement a breeze , Best prices in town!!! Will be using him for all my future needs!
Butterworth Auto Glass was contacted and the next day replaced our Departments utility vehicle! We were very pleased with their work as well as their speedy response!
Derek was very professional, fast & convenient. Cost was better than other glass company’s.We will only be using Butterworth Auto Glass from here on out.
quick service and very friendly, a great price for a local business. will use if i ever come into windshield problems again and recommend to everyone else who does!
Quick Facts About Butterworth Auto Glass Inc
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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10. X-Madrid