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Burger King Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Pleasantly surprised! I’m not sure if there’s new management but Jason, if you’re not a manager, you should be.
I stopped by Burger King tonight because it was a long night and I didn’t want to cook. I almost ordered the wrong burger, thanks to Jason I didn’t. He was super friendly and had great customer service skills. He made sure I had fresh fries and hot food. But also gave my son a crown. A smile goes a long way and our experience tonight really helped turn a crazy day around. So thank you!
Sometimes it’s hard to keep a good manager at chain restaurants but I hope Jason stays around and continues to turn this place around.
They take forever to serve your food and its because they are in their phones smh .It took this lady about 5min just to come to the window to take the money and another 10 to 15 min to give me my order meanwhile the entire time she was on her phone i thought this was "fast food" not "take your sweet time food".
Worst Burger King I ever been to In my whole life. Do not go here. I went in for a simple cheese burger and fries. The app wasn't working so I ask to speak to the manager. Who told me their nothing he can do. The state I should leave before he cause the cops. All for a simple app issue. Then shout at me don't come back. We don't want your kind around here.
In my whole life have I ever been so insulted. I never eat here again. Never shut at them and all I want was a burger and a coke. Kevin the manager should by fired for the worst customers service.
The manager Jason is the best customer orientated individual I have ever met. It was such a great experience meeting an individual with such a pleasant and welcoming attitude. All mangers should be like him. Also I received my food quickly and he even asked if I need anything else that would complete my order. Very professional. Quick service .Great food.
Came in for a quick meal for 2 young kids, was in a hurry( that’s why we choose fast food). 4 employees were on a break outside the door as we walked in. I waited a full 5 minutes while they ignored us standing at the order counter. I called to the line cook”have you suspended the dining room service?” She just shrugged at me. Finally a young man came & took our order ( they had been filling drive thru orders this whole time). We then waited 10 more minutes for lukewarm food which barely had any lettuce or onions on them at all. For 2 very mediocre meals with shakes =$29. A huge disappointment.
So I drove through BK thinking it was going a fresh experience ???? ask for a family meal 2 whoppers and 3 cheese burgers. I received the meal and noticed that the burgers where hard and really small. I went to open them and they where these flat puck like thing. I mean the bun burger all of it. I asked for them hot like fresh right?, nope just microwaved all of it together. The bun was flatter than a thin pancake,hard, dry the cheese was dried and hard. Drive back around to ask what happened I asked for fresh ones, Manager said that is fresh. But it looks like it was microwaved and responded yep we microwave all our burgers! I'm sorry WHAT????Yep Burger King in Watertown, CT microwaves all their burgers. To my loyal fellow bloggers. Please express to your followers that this is what happens in Watertown Ct. Burger King. Yuck!!! And Yikes!!!!
Horrible customer service. Waited 10+ minutes at the window for food with our 2 little ones while the employees are just sitting on their phones talking. Got no apology for having to wait so long, also the girl who gave us the food did not even look awake. She said “here you go” and we said “thanks” she said “welcome” with a rude tone and slammed the door. Embarrassing, please get new employees!
#BurgerKing how do you allow this location in Watertown, CT 06795 to operate this way? Absolutely HORRENDOUS.
On Mon. 12/6/2021 shortly after 4pm (review your security camera footage for validation) NO MASKS BEING WORN IN KITCHEN OR FOOD LINE! 0 employees working & handling food as well as customer facing had masks on. None. Further, only 2 of the 5 working and handling food had on gloves. (I know this due to the girls showing off their Freddie Krueger nails over the fry bin.) Speaking of the 2 girls working the fries, both should have had their hair tied back or up in a net. One girl (white girl) had hair down to her knees. In a COVID world this is all disgusting & unacceptable all while they're yelling, shouting & joking around unprofessionally.
Besides the above, the location is DISGUSTING from outside to inside. Why anyone would attempt to eat here no one knows.
If COVID was a fast food restaurant, it would be this Burger King.
PS: I wouldn't serve this food to my dog.
Quick Facts About Burger King
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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